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Participant
June 1, 2022
解決済み

My images lose color after closing doc

  • June 1, 2022
  • 返信数 3.
  • 534 ビュー

Started a few days ago... Why does this keep happening??? *cries*

このトピックへの返信は締め切られました。
解決に役立った回答 Anshul_Saini

Hi @icanino,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
  • Uncheck the "Include linked files"
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

返信数 3

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager解決!
Community Manager
June 2, 2022

Hi @icanino,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
  • Uncheck the "Include linked files"
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

Ton Frederiks
Community Expert
Community Expert
June 1, 2022
lambiloon
Community Expert
Community Expert
June 1, 2022

Hi, how you made it? if you used a pen tool try to use fill color...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
icanino作成者
Participant
June 1, 2022

Hi, its not a vector, its an image i place on a vector in illustrator. This started happening a few days ago with all my images in illustrator documents