Attempting to import an mp3 file into Adobe InDesign. Getting "Cannot place this file..."

[cassandrap03191992]

Attempting to import an mp3 file into Adobe InDesign. Getting "Cannot place this file. No filter found for requested operation." Please help! 

(Screenshots attached) 

 

Video Demonstration:

 screenshot 

[HARSHIKA_VERMA]

Hi @cassandrap03191992,

Thank you for reaching out and sorry for the trouble in placing the mp3 file in InDesign. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/indesign-discussions/cannot-place-this-file-no-filter-found-for-reque... and let us know if that helps?

If it doesn't, please share the below details for investigation.

• The version of InDesign and the operating system specification. 
• Does that happen with a specific file or all files?
• Is it happening on a new file?

We will try our best to help.

Thanks,

Harshika

[Brad @ Roaring Mouse]

Is it happening for all .mp3s or just certain ones? If the latter, I would say there's a corruption in that audio file (pretty common in .mp3, particularly ones from the internet). Try open and resave the .mp3 in an audio program and try again.

[BobLevine]

Are those files in a cloud service folder such as iCloud, Dropbox or OneDrive? If so, make sure that any smart sync features are turned OFF.

[Brad @ Roaring Mouse]

You appear to be on a Mac, so if you are using system Monterey or Ventura, and the files you are try to place are on an external drive or cloud location, check your Mac's Security & Privacy settings in regards to Full Disk Access. If your Adove apps aren't there, it can cause issues where a normally recognized file will fail.