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Participating Frequently
June 22, 2017
解決済み

%%[ ProductName: Distiller ]%% Error when printing to Adobe PDF

  • June 22, 2017
  • 返信数 6.
  • 47318 ビュー

Hello Everyone,

I am trying to print to an adobe pdf file and keep getting this error:

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

%%[Page: 3]%%

%%[Page: 4]%%

%%[Page: 5]%%

%%[Page: 6]%%

%%[Page: 7]%%

%%[Page: 8]%%

%%[Page: 9]%%

%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ

øR½=Ö¤ark-

-save-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

It won't let me print. Please help if you have any idea what this means?

    解決に役立った回答 Martin3882265145lf

    Delete symbol. i have some case %%[ ProductName: Distiller ]%% bla bla bla...
    when I deleted the character symbol then the export to PDF was successful.

    Hopefully it helps

    返信数 6

    Participant
    July 26, 2024

    Delete symbol. i have some case %%[ ProductName: Distiller ]%% bla bla bla...
    when I deleted the character symbol then the export to PDF was successful.

    Hopefully it helps

    Participant
    June 2, 2023

    I figured it out! I'm amazed because I'm not tech savvy. I was having thsi problem printing from PowerPoint. Before you print, click on Printer Properties and uncheck the box that says "Rely on system fonts only, do not use document fonts." Voila! It prints.

     

     

    James Gifford—NitroPress
    Legend
    June 3, 2023

    That option dates from about 1994 when those "font" things were embedded in printers. It needs to be unchecked by default, removed... or at least persistent! I have to remember to uncheck it (and "add doc info") every time I PDF from Word. Fortunately, InDesign has better PDF output... you should, by the way, never "print to PDF" from more modern apps that have direct PDF export.

    Participant
    February 14, 2025

    Thank you!! Do you know if unchecking the fonts affects Framemaker? It didn't for a word doc but my company heavily uses Framemaker with specific fonts. 

    igorc1983
    Participant
    November 29, 2022

    I had this issue here. In my case, it was about images with too long file path length. Shortened folders and filenames then all worked smoothly.

    Barb Binder
    Community Expert
    Community Expert
    June 26, 2017

    Here's another idea—it looks like it's giving up on page 9 or 10. You might try creating a PDF from the front of the book (say 1–8) and then the back of the book, say (10–end) and then try to isolate which page is causing the issue. You could recreate that one page.

    ~Barb at Rocky Mountain Training
    Barb Binder
    Community Expert
    Community Expert
    June 24, 2017

    That's the File > Print dialog box, azherm21064001 .

    We are all saying File > Export.

    ~Barb at Rocky Mountain Training
    Participating Frequently
    June 24, 2017

    oops ok sorry,

    Barb Binder
    Community Expert
    Community Expert
    June 22, 2017

    Printing to Distiller is not the recommended workflow to create a PDF from InDesign. What happens when you choose File > Export > PDF (Print)?

    ~Barb at Rocky Mountain Training
    Participating Frequently
    June 22, 2017

    It won't open in Adobe Acrobat it says could not open because it is either not a supported file type or because the file has been damaged.

    Barb Binder
    Community Expert
    Community Expert
    June 22, 2017

    This is the pdf created with File > Export? What OS? What version of indesign? What version of acrobat? And how long is the file?

    ~Barb at Rocky Mountain Training