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Participant
April 22, 2024
質問

How to download Lightroom Classic CC 2020 v.9.4? [was: macOS]

  • April 22, 2024
  • 返信数 2.
  • 2478 ビュー

I have a MacBook Air on macOS Mojave version 10.14.6. I am not able to download Lightroom on my Mac anymore, as the macOS I'm on is no longer up to date with the program. I have some problems with my Mac that makes it impossible to upgrade the OSI have had this problem earlier and I was sent a download link for Adobe Lightroom Classic CC 2020 v.9.4. I have spoken to four customer service agents and none were able to resend the download link, does anyone know what I can do?

このトピックへの返信は締め切られました。

返信数 2

Legend
April 22, 2024

Who sent you that link? There are numerous scammers here, Adobe WILL NOT contact you directly for support.

Why can't you upgrade your computer? Have you taken it to an Apple Store for help?

dj_paige
Legend
April 22, 2024
quote

Who sent you that link? There are numerous scammers here, Adobe WILL NOT contact you directly for support.

Why can't you upgrade your computer? Have you taken it to an Apple Store for help?


By @Lumigraphics

 

As I understand the comments by @Julie284003844lcx , she contacted Adobe and they sent her the link. Not a scam. Others have reported the same.

dj_paige
Legend
April 22, 2024

Hello! If you downloaded the installer file for version 9.4, it is still on your computer somewhere (unless you deleted it). Please look for it. Also look for the actual link, your web browser keep history. And your e-mail app saves e-mails (unless you deleted it).

Participant
April 23, 2024

I have not done a full check in my files and email yet as I don't remember the exact date, but I'll try and keep you updated. Thank you for the suggestion 

dj_paige
Legend
April 23, 2024

@Julie284003844lcx 

You don't need to know the date. All e-mail programs that I have ever used have a search feature. Search for e-mails from adobe.com.