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wglogowski
Participant
March 25, 2025
解決済み

Lightroom Classic 14.2 freezes upon opening with Sequoia 15.3.2

  • March 25, 2025
  • 返信数 2.
  • 3071 ビュー

Lightroom Classic (version 14.2) appears to launch correctly on macOS Sierra 15.3.2, but it freezes once it opens. However, version 14.1 of LR Classic does not freeze and opens fully. Are there any fixes I can apply? When Creative Cloud Diagnostics is launched, it finds no issues with my system.  

    解決に役立った回答 KR Seals

    Hi 

     

    The issue is that I can’t modify the catalog because it freezes upon opening. I suppose I could relocate the existing catalog and check if it prompts me to locate the catalog, but the overall catalog problems don’t make sense. Interestingly, the catalog opens fine with Version 4.1. 


    If you hold Alt/Option when you start LrC, you will get this screen:

    返信数 2

    M
    Madua_Babu4046
    Participant
    June 7, 2025

    Lightroom open 

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    March 25, 2025

    Hi, thanks for reaching out, and we're sorry about the trouble! 

    Please go to the Help menu in Lightroom Classic, then System info and copy the text. You can either paste the text here as a reply or paste it into a text file and share the file with us. Also, please share a screenshot of the point at which Lightroom Classic freezes. 

    Meanwhile, you can try to reset the preferences of Lightroom Classic to check if that makes a difference. You can check out the steps mentioned here: https://adobe.ly/423KDvF


    Thanks,
    Nikunj

    W
    wglogowski作成者
    Participant
    March 25, 2025

    Here you go.  LR Classic 14.1 open with no problems only 14.2 freezes 

    A
    astrowater
    Known Participant
    April 24, 2025

    Hi @wglogowski @astrowater,

     

    Thanks for your patience! We just released Lightroom Classic version 15.3 today. Could you please update to this latest version via the Creative Cloud app and check if the issue with freezing on macOS persists?

     

    Let us know how it goes. We’ll be here if you still have any issues!

     

    Best,

    Anshul Saini


    The latest version available in Creative Cloud is 14.2. There is no 15.0
    version! The 14.2 version still freezes immediately after opening.

    Walter
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