Skip to main content
Participant
June 30, 2024
質問

Lightroom (Classic) Sync: collections result in empty albums

  • June 30, 2024
  • 返信数 2.
  • 470 ビュー

Dear community,

 

I managed to sync my Lightroom classic catalogue with Lightroom (web). While all my pictures are in the cloud, the collections are now all empty albums. (see screenshot 1)

I marked all collections in Lightroom classic for sync (see screenshot 2), but they don't show up in Lightroom (web).

Does anybody know how to fix this?

 

Many thanks in advance!

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

返信数 2

Inspiring
January 26, 2025

I had problems with the sync function. LR randomly changed metadata and kept synchronizing for ever. So I decided to delete all synchronized pictures and restart the whole sync process. It took more than a week to syncronize some 90k pictures. Now all the pictures are synchronized from LR Classic to Lightroom CC and Web again, but a lot of the albums/collections are empty (on the web). I tried to stop and restart sync of these albums again, but it didn't do the trick. It ist strange enough that only about a third of the albums/collections don't sync, but the rest does. I've been waiting a few days now to allow synchronisation, but nothing changes.

savec3343025
Participant
July 6, 2024

i have the same issue since the latest updates, it is very frustrating. 

Participating Frequently
November 4, 2024

Did you ever get this resolved? Same thing is happening to me 😞

savec3343025
Participant
November 4, 2024

Yes, I left it to sync for 24 hours, during which it completed the operation.