Lightroom mp4 vids

Forum|Forum|1 year ago
November 2, 2024
返信数 3.
1187 ビュー

Hi

recentky updated to lr 14 classic

videos that used to play yesterday no longer have the play controls

known issue ?

thanks

Windows

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M

markc69411992作成者

Participating Frequently

Still not resolved. Same problem on windows 10 or 11

i tried reaching out to support but it's pretty much useless the automated responses

S

stephenb57142951

Participant

I have the same problem. In v14.0.1 the play controls for videos don't show up in loupe view.

Additionally, it's impossible to import new videos. The thumbnails never show up in the import dialog and then the import doesn't work: The progress bar doesn't move and when I finally give up and cancel it I get a message saying something like "No photos or videos were found to import." (I can't check exactly what the message was because I've rolled back to v13.5.1.)

M

markc69411992作成者

Participating Frequently

I tried importing video and the same problem

how did you do rollback?

thanks

S

stephenb57142951

Participant

There's an option in the Creative Cloud app for "other versions" that lets you choose an older one. Unfortunately v13 can't open the catalog that's been converted for v14, so you have to use the last v13 backup (I think it makes one when it converts to v14).

Obviously that way you lose anything you've done since upgrading. You can save metadata to file for anything you've changed in v14 before rolling back, and then reimporting those images seems to keep the new metadata including edits.