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Participant
February 3, 2024
質問

"Lightroom has encountered problems reading this photo"

  • February 3, 2024
  • 返信数 3.
  • 930 ビュー

I'm on LRC version 13.1 (latest)
Mac OS Sonoma 14.3 (latest)

 

Keep getting error messages... when trying to export it hangs, eventually error message " Lightroom has encountered problems reading this photo" or "this file is damaged or corrupt". 
Have checked for updates for Mac and LRC and I'm on the latest versions, have closed app and restarted, and then rebooted, nothing helps.

 

Please assist, I'm on a deadline, TIA

このトピックへの返信は締め切られました。

返信数 3

johnrellis
Legend
February 4, 2024

Were the photos taken on an Apple device and/or exported from the Mac Photos app?

Participant
February 5, 2024

Photo's were taken on a Nikon camera and then transfered from that SD card to an external hard drive, then imported to LRC from the external HD directly to save space on my MAC hard drive

 

dj_paige
Legend
February 3, 2024

Run diagnostics on your hard disk to determine if there is a problem there. Also test the connection to determine if another USB port or another cable makes the problem go away.

JohanElzenga
Community Expert
Community Expert
February 3, 2024

Where are these photos located? If on an external drive, then that drive (or its cable) may have a problem.

 

-- Johan W. Elzenga
Participant
February 5, 2024

It is on an external hard drive, thanks for this suggestion, I will check this out and let you know