P: Installations from Mac App Store fail on some operations

[Brandon32815975dp45]

I am unable to use the auto mask feature after the lastest October version 7.0 update. When trying to use an AI mask an error message comes up "Something went wrong - There was an unexpected error and your request could not be complete.". Under the masking panel, LR also does not recognize any human subjects. 

I am on MacOS 14.0 and have tried reinstalling LR. Is this a known bug currently or something wrong with my system/installation? 

[Rikk Flohr: Photography]

@Bailey32890444mo0h 

Hold down both keys and then click the App's icon. Do not lift the keys until your dialog appears. 

[Bailey32890444mo0h]

haha I feel silly, thank you. It fixed my problem! Thank y'all for taking the time to help me! 🙂

[miked95098855]

Same for me. It fixed AI Denoise not working anymore. thank you!

[Dan32910488ehu0]

As of this week I am now getting the Unsupported Photo error when attempting to use the Denoise feature in LR.   

I have the lateset version and Fuji RAW files (Camera is a Fuji XT-5). 

MAC OS Ventura 13.4.1

LR Version 7.0

This feature was working wthout any issues last time I did any work in LR (about 3 weeks ago).   

Please advise.

Thanks

[Dan32910488ehu0]

Uninstall abd re-install from Mac Store to  LR 7.0.1 resolved my issue thank you!  Why then was LR listed as "Up to Date" in Creative Cloud?  and only running version 7.0?  This should be pushed via auto update etc.  Just saying.  Thanks.   

[Kwelborn14]

Since I updated I am unable to do normal tasks. Cropping isnt working, masks are unable to generate, and certain tools are acting like they cant be clicked. The newest introduction of lens blur is also not working. Is anyone else having this issue?

[Crystal25239460ozii]

I am using a Macbook, after updating I am no longer able to use any of the premium presets. Such as, whiten teeth or smooth hair. Apaptive sky, portraits etc. States cannot be found. I try to update AI settings, but then says cannot be recomputed. I hit update, and then states theres an unexpected error. 

[Rikk Flohr: Photography]

You likely need to install the 7.0.1 update via the Mac App Store. Also see: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-installations-from-mac-app-sto...