P: Lightroom Desktop "Edit In Photoshop" fails to open Photoshop.

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Community Beginner ,
Nov 20, 2021 Nov 20, 2021

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Edit in photoshop option does not work. When selected, photoshop opens but the image will fail to load into photoshop. I have updated all aps and plugins, uninstalled/reinstalled photoshop, logged out and back in to the Adobe creative cloud. 

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correct answers 2 Correct answers

Adobe Employee , Dec 15, 2021 Dec 15, 2021
Adobe Employee , Dec 08, 2021 Dec 08, 2021
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Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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I've been searching to try and find an answer, but can't come up with one. When I send a file to PS from LR CC using the "Edit in Photoshop" command, make my edits, then SAVE and CLOSE, the file does not show back up in LR. What's going on?

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Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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OK, after further investigation, it appears that it IS adding them back in LR, however, it's not stacking or putting in the album with the original photo. If I move the edited file to the correct album, and then go and edit it AGAIN in PS, after save and close, the newest file is put in the correct album and stacked, so it has something to do with the orignal file. So, is there a setting somewhere I'm missing? 

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Explorer ,
Sep 17, 2021 Sep 17, 2021

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Hi Salda,

I have also been been searching for the answer to this exact question. I forever find the answer regarding LrC (Lightroom Classic). There is minimal discussions online about LR (CC, Desktop, Cloud based... whatever people call it these days) I have already discovered comments about possible reasons, like stacking not enabled, or filtered viewing options in LR etc. However, this isn't the case for me. The image that I aedit (which usually consist of duplicating layers to do some high frequency separation work) just does NOT appear in Lightroom at all. Not in the album I came from, not in the entire catalogue either. I find the saved file ends up in a folder called TemporaryEdits in this location: Users/[My username]/Pictures/Lightroom Library.lrlibrary/

 

Did you discover anything more on this topic, that may help me out?

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Contributor ,
Nov 18, 2021 Nov 18, 2021

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When I choose "Edit in Photoshop..." from Lightroom, and edit an image in Photoshop and then save, close, and return to Lightroom, the edited image is not appearing in Lightroom.

 

Here is the process I'm following exactly:

  1. Select image in Lightroom
  2. Choose File > Edit in Photoshop
  3. Perform edits in Photoshop
  4. Choose File > Save or "Command-S"
  5. Close the file

 

Here is a video of what happens:

 

When I get back to LR, the image is nowhere to be found. However, I can open it again in Photoshop. It appears under the "Recent" heading on the Photoshop splash screen.

 

Any ideas? 

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Adobe Community Professional ,
Nov 18, 2021 Nov 18, 2021

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Your video is really helpful. It looks like the image you sent to Photoshop is already a tif file. When you start with a tiff the Photoshop edits would save back into the same file. If you start from a raw file, Photoshop would create a new image during the save. You didn't get a new image because you didn't start with a raw file. When you open the same image back up in Photoshop again, do you see the adjustment layer?

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Contributor ,
Nov 18, 2021 Nov 18, 2021

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Thank you, I did not consider that. I just tried editing a few RAW/DNG files and some HEIC files (from my iPhone 13). The good news is that the image saved back into Lightroom as expected most of the time. But it still didn't work about 25% of the time—and I'm not doing anything differently in those cases. 

 

Also, I just opened a TIFF file in PS, added an adjustment layer, and saved it. I went back to Lightroom, then selected "Edit in Photoshop" but I did not see the adjustment layer I added. So I don't think this is the issue. 

 

One other thing that may be worth mentioning. I'm in Costa Rica and the internet connection isn't awesome. Not sure if that matters. 

 

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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If you go back into Photoshop using Edit in and the file is a layered one from Ps, then it should open still with layers unless you did some edits in Lr after it came back from Ps. In that case it would be a flattened file that p[ens in Ps. Might explain your comments on losing layers.

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Adobe Community Professional ,
Nov 18, 2021 Nov 18, 2021

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The slow internet connection is most likely causing the issues you see. Lightroom stores your images in the cloud. When you save the edits from Photoshop the file is temporarily saved to your computer, and then it uploads to the cloud in the background. Most likely you don't see the edits because it hasn't finished the upload yet. Leave Lightroom open and give it time to catch up.

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Contributor ,
Nov 18, 2021 Nov 18, 2021

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Tha's helpful to know, Paul. But in this case, I'm not making edits in LR before opening again in PS. 

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Contributor ,
Nov 18, 2021 Nov 18, 2021

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Thanks, Theresa. I will test it again when I return to the U.S. this weekend, and report back if I still have the issue. 

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Adobe Employee ,
Nov 21, 2021 Nov 21, 2021

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Please go to Help>System Info… and get us the exact installed version number of your software. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Nov 21, 2021 Nov 21, 2021

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Adobe Photoshop Version: 23.0.1 20211105.r.68 96a498e x64

 

 


Number of Launches: 5
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19042.1348
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Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16215 MB
Free memory: 10384 MB
Memory available to Photoshop: 11948 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
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- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
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Font Preview: Medium
HarfBuzz Version: 2.8.1
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OpenGL API stable: True
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GPUForce: 0
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Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
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------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=1340734 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

[1067 ms]
Start sniffer 2021-11-21 17:48:09
# Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=1340734 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

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{980 ms}

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[kStatusNormal, kExitNormal]

[1067 ms]
Finish RunAllAPIs

[1265 ms]
Start GetSnifferResult

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------- Sniffer output
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Required plugins:

Accented Edges 23.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.0 - from the file “Filter Gallery.8bf”
Average 23.0 - from the file “Average.8bf”
Bas Relief 23.0 - from the file “Filter Gallery.8bf”
BMP 23.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.0.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.0.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf”
Charcoal 23.0 - from the file “Filter Gallery.8bf”
Chrome 23.0 - from the file “Filter Gallery.8bf”
Cineon 23.0 - from the file “Cineon.8bi”
Clouds 23.0 - from the file “Clouds.8bf”
Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.0 - from the file “Filter Gallery.8bf”
Conté Crayon 23.0 - from the file “Filter Gallery.8bf”
Craquelure 23.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.0 - from the file “Filter Gallery.8bf”
Crystallize 23.0 - from the file “Standard MultiPlugin.8bf”
Cutout 23.0 - from the file “Filter Gallery.8bf”
Dark Strokes 23.0 - from the file “Filter Gallery.8bf”
De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf”
Dicom 23.0 - from the file “Dicom.8bi”
Difference Clouds 23.0 - from the file “Clouds.8bf”
Diffuse Glow 23.0 - from the file “Filter Gallery.8bf”
Displace 23.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.0 - from the file “Filter Gallery.8bf”
Entropy 23.0 - from the file “statistics.8ba”
Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be”
Extrude 23.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.0 - from the file “FastCore.8bx”
Fibers 23.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.0 - from the file “Filter Gallery.8bf”
Filter Gallery 23.0 - from the file “Filter Gallery.8bf”
Fresco 23.0 - from the file “Filter Gallery.8bf”
Glass 23.0 - from the file “Filter Gallery.8bf”
Glowing Edges 23.0 - from the file “Filter Gallery.8bf”
Grain 23.0 - from the file “Filter Gallery.8bf”
Graphic Pen 23.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.0 - from the file “Standard MultiPlugin.8bf”
IGES 23.0 - from the file “U3D.8bi”
Ink Outlines 23.0 - from the file “Filter Gallery.8bf”
JPEG 2000 23.0 - from the file “JPEG2000.8bi”
Kurtosis 23.0 - from the file “statistics.8ba”
Lens Blur 23.0 - from the file “Lens Blur.8bf”
Lens Correction 23.0 - from the file “Lens Correction.8bf”
Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf”
Liquify 23.0 - from the file “Liquify.8bf”
Matlab Operation 23.0 - from the file “ChannelPort.8bf”
Maximum 23.0 - from the file “statistics.8ba”
Mean 23.0 - from the file “statistics.8ba”
Measurement Core 23.0 - from the file “MeasurementCore.8me”
Median 23.0 - from the file “statistics.8ba”
Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf”
Minimum 23.0 - from the file “statistics.8ba”
MMXCore Routines 23.0 - from the file “MMXCore.8bx”
Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.0 - from the file “Filter Gallery.8bf”
Note Paper 23.0 - from the file “Filter Gallery.8bf”
NTSC Colors 23.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.0 - from the file “Filter Gallery.8bf”
OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.0 - from the file “Filter Gallery.8bf”
Palette Knife 23.0 - from the file “Filter Gallery.8bf”
Patchwork 23.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf”
PCX 23.0 - from the file “PCX.8bi”
Photocopy 23.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.0 - from the file “ChannelPort.8bf”
Pinch 23.0 - from the file “Standard MultiPlugin.8bf”
Pixar 23.0 - from the file “Pixar.8bi”
Plaster 23.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.0 - from the file “Filter Gallery.8bf”
Pointillize 23.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.0 - from the file “PBM.8bi”
Poster Edges 23.0 - from the file “Filter Gallery.8bf”
PRC 23.0 - from the file “U3D.8bi”
Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Radiance 23.0 - from the file “Radiance.8bi”
Range 23.0 - from the file “statistics.8ba”
Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be”
Reticulation 23.0 - from the file “Filter Gallery.8bf”
Ripple 23.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.0 - from the file “Filter Gallery.8bf”
Save for Web 23.0 - from the file “Save for Web.8be”
ScriptingSupport 23.0 - from the file “ScriptingSupport.8li”
Shake Reduction 23.0 - from the file “Shake Reduction.8bf”
Shear 23.0 - from the file “Standard MultiPlugin.8bf”
Skewness 23.0 - from the file “statistics.8ba”
Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.0 - from the file “Filter Gallery.8bf”
Solarize 23.0 - from the file “Solarize.8bf”
Spaces 23.0 - from the file “Spaces.8li”
Spatter 23.0 - from the file “Filter Gallery.8bf”
Spherize 23.0 - from the file “Standard MultiPlugin.8bf”
Sponge 23.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf”
Stained Glass 23.0 - from the file “Filter Gallery.8bf”
Stamp 23.0 - from the file “Filter Gallery.8bf”
Standard Deviation 23.0 - from the file “statistics.8ba”
Sumi-e 23.0 - from the file “Filter Gallery.8bf”
Summation 23.0 - from the file “statistics.8ba”
Targa 23.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.0 - from the file “Filter Gallery.8bf”
Tiles 23.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.0 - from the file “Filter Gallery.8bf”
Twirl 23.0 - from the file “Standard MultiPlugin.8bf”
U3D 23.0 - from the file “U3D.8bi”
Underpainting 23.0 - from the file “Filter Gallery.8bf”
Vanishing Point 23.0 - from the file “VanishingPoint.8bf”
Variance 23.0 - from the file “statistics.8ba”
Water Paper 23.0 - from the file “Filter Gallery.8bf”
Watercolor 23.0 - from the file “Filter Gallery.8bf”
Wave 23.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.0 - from the file “WIASupport.8li”
Wind 23.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.0 - from the file “WBMP.8bi”
ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.0.0.120 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.0.0\"
CDO: 1.102.0
CmdN: 1.9.3
CDP: 1.127.0
Projects: 1.0.46
Discover Panel (Loaded) 1.11.0.33 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.41.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"

CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"

CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"

Plugins Panel (Prepared) 1.3.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0

Neural Filters (Registered) 1.9.21.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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New Here ,
Nov 22, 2021 Nov 22, 2021

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I have the same problem, cannot open from Lightroom to photoshop, also have the latest updates. it comes up "The file could not be edited because Adobe Photoshop 2022 could not be launched"

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New Here ,
Nov 22, 2021 Nov 22, 2021

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I was thinking about using the LR (instead of the LR Classic) but was frustrated to see that there is no round trip functionality with PS. The problem is exactly as mentioned by Audiotechnical. When I try to save  (File > Save) in PS it gives me two options to save on computer or save to cloud - tried both but photo does not end up in LR. Searched the web and youtube but find no anaswers (all dicussions related to LR Classic).

Again if you sue LR on your ipad there is a option to edit in PS and in PS there is a dedicated "send to LR" button, bur no such thing on teh desktop version.

Please let me know if you find any answers. 

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Contributor ,
Nov 22, 2021 Nov 22, 2021

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I am back in the U.S. with a solid and fast internet connection. Unfortunately, the problem is still occurring. I just tried doing the round trip with two HEIC files, and in both cases, the edited file with an adjustment layer does not show up anywhere in Lightroom. I can only re-open it by going to the Photoshop splash page. 

 

Here's another video showing this:

 

What now? 

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Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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Try the following steps in the exact order.

 

After each step check to see if PS will launch from Lightroom - do not do all five without checking between each step. 

 

Best steps to take in this order, when faced with this issue:

 

  1. Verify Camera Raw is up to date 
  2. Reset Photoshop Preferences
  3.  Remove old installations of Photoshop
  4.  Reinstall Photoshop (Current)
  5.  Reset Lightroom Preferences
  6.  Reinstall Lightroom (Current)

 

If the above does not restore the expected edit in behavior, then you may need to use Adobe Cleaner Tool to tidy up your Adobe installations and reinstall from scratch. Use this as a last resort. 

 

Additionally you can follow the issue at the Photoshop Thread Here.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Nov 22, 2021 Nov 22, 2021

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I am having the exact same issue and I haven't been able to find a resolution either. 

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Contributor ,
Nov 23, 2021 Nov 23, 2021

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@Theresa J @Rikk Flohr: Photography How do we get additional support from Adobe on this? My videos make it clear that the Lightroom to Photoshop round trip is not working properly for me, and it seems that a few other people have the same issue. 

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Contributor ,
Nov 23, 2021 Nov 23, 2021

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@Rikk Flohr: Photography You posted these steps as a solution to a different problem than the one I am having. (This thread was merged, which is confusing because the issues are quite different.) The person you replied to cannot open a photo in Photoshop from Lightroom. In my case, the photo opens just fine, but it doesn't save back into Lightroom after edits. Are you suggesting that the steps I should follow are the same?

 

If so, I will follow these steps. This is a brand new 14" MacBook Pro, so I don't have any old installations of Adobe products to "tidy up". 

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Contributor ,
Nov 23, 2021 Nov 23, 2021

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Update: 

 

First, I resetted Photoshop preferences. The first time I tried a "round trip" (opening in PS, editing, and saving back to LR), it worked. But the second time, it didn't.

 

I had no old installations of PS, so the next thing I did was to reinstall PS. Again, the round trip worked the first time, but the second time it didn't. I tried a few more times and it worked about 50% of the time.

 

Then I resetted LR preferences. Same story. The first round trip worked, the second didn't, and after multiple tries I'd say my success rate was about 50%. 

 

I'm now about to reinstall Lightroom. But it seems very strange to me that this is working some of the time, but not all of the time. I'm not sure how to account for that. 

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Adobe Employee ,
Nov 23, 2021 Nov 23, 2021

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If:

 

Lightroom Desktop fails to open Photoshop

or

Lightroom Desktop launches Photoshop and the image failes to load

or

You close Photoshop and the finished image fails to return

 

these are the correct steps to follow to correct the issue. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Contributor ,
Nov 23, 2021 Nov 23, 2021

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@Rikk Flohr: Photography 

I have now completed all of the steps except using the Adobe Cleaner Tool. The good news is that the "round trip" is working about 80% of the time. The bad news is that it's still not working 20% of the time, and I have no idea why that is. I haven't seen any discernible reason (file type, what edits I make in PS, etc.) that determine when it doesn't work.

 

Before I consider using the Adobe Cleaner Tool as a last resort, I'd like to understand what that will do that uninstalling/reinstalling PS and LR and deleting the preferences didn't already do. Thanks. 

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Contributor ,
Nov 24, 2021 Nov 24, 2021

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I just did 8 Photoshop round trips. 5 of them worked, 3 of them failed. 

Can I live with this? Yes. But clearly something is not working as it should, and I'd prefer to solve the problem.

I'm preparing to use the Adobe Cleaner Tool, but since that is a pretty big undertaking, I wanted to check to see if there's anything else that I should investigate or try first. 

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Contributor ,
Nov 24, 2021 Nov 24, 2021

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Another update. 

 

I have now gone through the entire list that @Rikk Flohr: Photography provided, including using Adobe Cleaner Tool to completely remove all Adobe apps, and then reinstall. 

 

The Photoshop round trip is working about 80% of the time now. I can't find a consistent pattern for when it doesn't work, but I've noticed that it is more likely to fail when the image has multiple layers. 

 

To reiterate, when I say "fail", I mean that the edited image in Photoshop does not appear in Lightroom. The only way that I can re-open the edited image is from the Photoshop start/splash screen (the screen that appears when you close all open files in PS). 

 

Where do I go from here? Should I call the Adobe support number? 

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Lately I've been having problem to transfer pictures to Photoshop from Lightroom. I already removed and re-installed both programs, but the issue's still happening. After selecting "Edit on Photoshop", the Lightroom takes to load and finish by saying: "Fail on editing on photoshop, could not open photoshop". Any ideas on how to solve it?

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