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massimilianos85180623
Participating Frequently
November 4, 2021

P: Radial and Linear Gradients not carried over when migrating from Classic to Cloud-based

  • November 4, 2021
  • 13 replies
  • 3975 views

I'm migrating a Ligthroom Classic 11.0 library to Lightroom (Cloud-based) 5.0 on a MacOS Monterey 12.0.1 and the gradients applied, either radial or linear, are not carried over.

 

I've attached a screenshot.

 

Is this a known bug?

    This topic has been closed for replies.

    13 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    November 16, 2022

    Thanks for the additional info, @massimilianos85180623  I have passed that onto the LrD team.

    Rikk Flohr: Adobe Photography Org
    M
    massimilianos85180623Author
    Participating Frequently
    November 16, 2022

    @Rikk Flohr: Photography after some digging/troubleshooting, it appears that it needs to have at least Standard Previews generated before the migration, in order to carry over the masks. Smart Previews aren't enough.

    My case is:
    - I have a big LrC catalog of about 80k images

    - I break it up into smaller catalogs in order to do an incremental migration (eg: I select all photos from 2021 and export them into a new catalog, and use that new one for the migration)

    - If I don't select the "export available previews" or some of the photos don't have one, masks will not be carried over

    M
    massimilianos85180623Author
    Participating Frequently
    November 5, 2022

    Hello Rikk, the issue seemed to be fixed, as you stated, but I've noticed it happening again on a small subset of photos. I've tried replicating/isolating the issue but I can't unfortunately..

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 14, 2022

    Greetings,

     

    Updates to the Adobe Photography Products were released on June 13. The update contains a fix for this issue.  Please download and the latest version of your application via the Adobe Creative Cloud Application or your respective device app store.

    If you do not see the update (Mac and Win) you can refresh your Creative Cloud App with the keyboard shortcut [Ctrl/Cmd]+[Alt/Opt]+[ R ]. 

     

    Note: App store availability can take several days for the update to appear and be available. 

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
      M
      massimilianos85180623Author
      Participating Frequently
      February 9, 2022

      Hi @Rikk Flohr: Photography , any news about this investigation?

       

      Thank you

      M
      massimilianos85180623Author
      Participating Frequently
      November 4, 2021

      Ok, thank you.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      November 4, 2021

      A post will be made to this thread when the issue's status changes. As long as you subscribe to the thread, you will be notified.

      Rikk Flohr: Adobe Photography Org
      M
      massimilianos85180623Author
      Participating Frequently
      November 4, 2021

      Will I be notified when a solution is found or should I just wait for next update and cross my fingers? This is holding me back from using the Cloud ecosystem which I'm paying a premium for.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      November 4, 2021

      Confirmed this is a known issue. Added bug number and set status to acknowledged.

      Rikk Flohr: Adobe Photography Org
      M
      massimilianos85180623Author
      Participating Frequently
      November 4, 2021

      An additional detail that could be useful for troubleshooting:

      if I make a brand new LrC 11.0 catalog, apply those same edits, and then migrate to LrD 5.0, it works correctly.

       

      The edits that are not being carried over were made in LrC 10.x and previous. 

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