Skip to main content
Participant
July 25, 2023
質問

ซิ้งค์ภาพใน Lightroom ไม่ได้ เป็นเมล์@ngs.privo.com

  • July 25, 2023
  • 返信数 2.
  • 292 ビュー

ซิ้งค์ภาพไม่ได้ เป็นเมล์ ngs.privo.com แต่ใช้แบบเสียเงินไปแล้ว

 

  •  

このトピックへの返信は締め切られました。

返信数 2

Ranjisha Sengupta
Legend
July 25, 2023

Hi @saeed304425827ke6 

 

I understand how frustrating it can be when things aren't working as expected. Let's see what we can do to get you back on track. Which version of the application are you using? Did you change your email ID recently?

 

Ensure that you have a stable and reliable internet connection on your device. Lightroom requires a network connection to sync photos with the Adobe Creative Cloud.

Try signing out of your Adobe account within the Lightroom app and then signing back in. This can refresh the account connection and may resolve any sync-related problems. 

Let us know if it helps.

 

Best,

Ranjisha

Participant
July 25, 2023

  

 

Ranjisha Sengupta
Legend
July 27, 2023

Thanks for the screenshots. It seems that the subscription has expired. Can you share the registered email ID with us?

Have you tried the suggested steps?