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Can’t access premium function LR Iphone

New Here ,
Jan 17, 2021 Jan 17, 2021

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I have a LR subscription on my iPhone vía App Store. 

I have always sign with Facebook and I have never had trouble before with premium functions. Now appears a "subscription expired" but on App Store appears my subscription end 01/23/2021.

 

I have resign and restore purchases but doesn't help. What can I do?

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Mobile, Problem or error

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correct answers 1 Correct answer

Adobe Employee , Jan 19, 2021 Jan 19, 2021
Hello Julio There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

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Adobe Employee ,
Jan 19, 2021 Jan 19, 2021

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Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

 

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