P: Unable to display Nikon Z6 III on iPhone & iPad devices. (Desktop ok)

[Genaro Arvizu]

Lightroom doesn’t display the images preview when I’m try to importa photos of my Nikon Z6 III, I'm using the latest available version on February 28, 2025. 

Lightroom display a grey square for each image in my camera memory

I have this issue in iPhone and iPad, the MacOS version works.

[CMass]

Hey @Genaro Arvizu, 

I was able to confirm the same results using a sample file from the Nikon Z6 III and have shared this with the team. Please add your vote and follow this post for updates.

For now, it looks like you can upload the files via the desktop version and sync them across without any issues, so they should be accessible on your iOS devices that way.

In the meantime, could you also share the OS version and the Lightroom app version on the devices where it's not working?

^CM

[Genaro Arvizu]

Sure thing,

The iPad has iPadOS 18.3.1 and is using Lightroom 10.2.2.

The iPhone has iOS 18.3.1 and is using Lightroom 10.2.2.

Let me know if I can help in some way.

[Charlie.D · Accepted solution]

Hello @Genaro Arvizu and @CMass 

This is not a bug, but an iOS platform limitation.  Before Lightroom actually imports and processes raw images from this camera, it cannot display the images.  This is because iOS itself cannot display the images. 

If you copy raw images from this camera memory to the iOS camera roll, the native iOS Photos.app cannot display the images (as of iOS 18.3.1)

For raw images like this that iOS cannot display, Lightroom must import and process the images to be able to display them.  There is no way around this.    

[Charlie.D]

Closing as "Not a bug"

[Genaro Arvizu]

Well, is there a cheaper option in the plans to pay for only desktop apps? I don't want to pay for something I can't use completely.

[Charlie.D]

Hi again @Genaro Arvizu 

Plans that include LR Desktop are described here: https://www.adobe.com/products/photoshop-lightroom/plans.html 

As far as the mobile experience is concerned, what I described as an iOS limitation may change over time as Apple includes decoding and processsing of new image types on its platform. Until then, any app is likely going to need to full import and process the raw image to display it.