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Inspiring
March 29, 2023
質問

Can't log in to Mixamo "We logged you out due to inactivity for more than 24 hours"

  • March 29, 2023
  • 返信数 2.
  • 3333 ビュー

Tried to log in to Mixamo to rig a character.

 

Mind you... I think the last time I logged in to Mixamo was five years ago.

 

I cannot log in. Every time I try, or if I even vist mixamo.com after logging in to adobe.com, it instantly logs me out with the following message.

 

"We logged you out due to inactivity for more than 24 hours. Please login again."

 

Um... I haven't logged in to Mixamo in at least five years, if not more. I generally prefer to do my own rigging and animation, but I thought I would try Mixamo this time.

 

I can log in to Adobe just fine (obviously). I just can't log in to the one place I want to log into, even if I go straight from Adobe to Mixamo.

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返信数 2

RP_Schmidt作成者
Inspiring
May 14, 2024

Just a refresh. This is still an issue a year later. I'm not sure why it's happening. I can log in to my Adobe account with no issues, but I cannot log in to Mixamo at all. Now it's been probably at least six or seven years since the last time I logged in to Mixamo.

Participant
June 4, 2024

Do you have the same net for the previous 5 years? maybe try this:

  • Go to the start menu.
  • open Command Prompt as administrator
  • write ipconfig /release
  • then ipconfig /renew
  • Now try it.

The other way is clearing the browser cache, or going to the direct link to Mixamo and then log in. (https://www.mixamo.com/)

Ussnorway7605025
Legend
March 29, 2023

check your network settings... did you perhaps have a proxy server 5 years ago?

 

i'd try logging in from a different fresh browser so insall chrome, firefox etc then try that

RP_Schmidt作成者
Inspiring
March 30, 2023

Unfortunately, the system is my work computer and it is managed by my company.

 

However, it does have Firefox, Chrome, and Edge on it and I cleared the cache / cookies, etc. from each browser and tried it before posting up.

 

I'm going to assume since the system in question is a thin client that it is definitely running through a proxy server, even now.

 

I guess my question is, what is different about the Mixamo website compared to the main Adobe website? As I said, I can log in (and stay logged in) with no issue.

 

Ussnorway7605025
Legend
March 31, 2023

whats different [from 5 years ago] is Adobe changed their back end servers twice

can you take a copy of this model home from work... around to a mates place or internet cafe?

 

another option is simply make a new Adobe account... it is free to use Mixamo and only needs an email address to make a personal account but to be blunt most people have moved on to Akeytsu or other 3rd party options now