• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't log in to Mixamo "We logged you out due to inactivity for more than 24 hours"

Participant ,
Mar 29, 2023 Mar 29, 2023

Copy link to clipboard

Copied

Tried to log in to Mixamo to rig a character.

 

Mind you... I think the last time I logged in to Mixamo was five years ago.

 

I cannot log in. Every time I try, or if I even vist mixamo.com after logging in to adobe.com, it instantly logs me out with the following message.

 

"We logged you out due to inactivity for more than 24 hours. Please login again."

 

Um... I haven't logged in to Mixamo in at least five years, if not more. I generally prefer to do my own rigging and animation, but I thought I would try Mixamo this time.

 

I can log in to Adobe just fine (obviously). I just can't log in to the one place I want to log into, even if I go straight from Adobe to Mixamo.

TOPICS
Bug

Views

972

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 29, 2023 Mar 29, 2023

Copy link to clipboard

Copied

check your network settings... did you perhaps have a proxy server 5 years ago?

 

i'd try logging in from a different fresh browser so insall chrome, firefox etc then try that

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Mar 29, 2023 Mar 29, 2023

Copy link to clipboard

Copied

Unfortunately, the system is my work computer and it is managed by my company.

 

However, it does have Firefox, Chrome, and Edge on it and I cleared the cache / cookies, etc. from each browser and tried it before posting up.

 

I'm going to assume since the system in question is a thin client that it is definitely running through a proxy server, even now.

 

I guess my question is, what is different about the Mixamo website compared to the main Adobe website? As I said, I can log in (and stay logged in) with no issue.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

whats different [from 5 years ago] is Adobe changed their back end servers twice

can you take a copy of this model home from work... around to a mates place or internet cafe?

 

another option is simply make a new Adobe account... it is free to use Mixamo and only needs an email address to make a personal account but to be blunt most people have moved on to Akeytsu or other 3rd party options now

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Mar 31, 2023 Mar 31, 2023

Copy link to clipboard

Copied

I could try to get the animations out that way. It's just painful to get them transferred to my work system.

 

I definitely don't want more than one Adobe account. I have so many work-related accounts right now that I just don't want to add another password to memorize for something that I can find other solutions for.

 

A third-party software is a no-go, at least for the current project.I couldn't get it approved in time to get it into the pipeline and meet production deadlines. Plus, although I've heard of Akeytsu, I don't have any experience with it so then I end up behind the curve trying to learn a new software for some very basic animations.

 

I had been considering Cascadeur, but I don't feel like I do enough character animation to legitamize the purchase.

 

That's why I thought I could just knock out some simple walk cycles and what not with Mixamo. I already rigged the character and created multiple simple animations.. walking, idle, etc... but they are very basic and I wanted something more organic.

 

I'll figure it out. I appreciate the suggestions.

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 14, 2024 May 14, 2024

Copy link to clipboard

Copied

Just a refresh. This is still an issue a year later. I'm not sure why it's happening. I can log in to my Adobe account with no issues, but I cannot log in to Mixamo at all. Now it's been probably at least six or seven years since the last time I logged in to Mixamo.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

LATEST

Do you have the same net for the previous 5 years? maybe try this:

  • Go to the start menu.
  • open Command Prompt as administrator
  • write ipconfig /release
  • then ipconfig /renew
  • Now try it.

The other way is clearing the browser cache, or going to the direct link to Mixamo and then log in. (https://www.mixamo.com/)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines