P: Importing Adjustment Presets is not Working in PS 26.7

[LifelongUser]

This bug referenced here is happening in Photoshop 26.7. 

As mentioned in that thread, the bug occurs with presets that were created and functioning in earlier verisons (26.6.1) and presets that were created and exported in the latest 26.7. Each import attempt results in the error message in red: 

"There was a problem with your selected file, and the custom presets did not import."

Would love a workaround beyond dialing back to 26.6.1 or a general ETA on a bug fix update! TIA! 

[CMass]

Hey @LifelongUser, 

Thank you for including a link to the previously reported bug in Photoshop Beta. I'm reaching out to the team and will reach out if we need more details. 

^CM

[LifelongUser]

Sure thing! Thanks! 

[CMass]

Hi @LifelongUser, 

I attempted to reproduce the issue on my end by importing an Adjustment Preset created in version 26.6.1 into 26.7, but I didn't encounter the error. Could you please share a sample Adjustment that I can test? Also, let me know if the attached Preset I created works for you. (I've DM'ed the file)

^CM

[Gusray]

I cannot import Adjustment Presets into photshop 2025. A red warnig box appears. I am running Windows 11. I have the latest Photoshop. I have tried starting it twice but nothing works.

[creative explorer]

@Gusray Are you able to provide a screenshot of the red warning box could offer more specific clues for further troubleshooting. Where are you getting the presets? Preset files themselves could be corrupted or in an unsupported format for Photoshop 2025; sometimes older presets might not be fully compatible with newer versions, or they might need to be specifically for Photoshop's adjustment layers, not other Adobe programs.

Have a look at the permissions of the folder where you're trying to import them, or even the Photoshop installation directory, as Windows 11's security settings can sometimes block file operations. 

Have you reset Photoshop's preferences? (Hold down Ctrl Alt Shift immediately after launching Photoshop and click Yes when prompted to delete settings) as corrupt preferences can often cause unexpected behaviour. 

[Trevor.Dennis]

@Gusray 

A link to those presets would be helpful.  We could test the files directly that way.

How far do you get?  Does the File Explorer window open?  Or do you see the warning dialog before that happens?

What exactly does the warning box say?  Show us a screen shot if you are able (Use the Windows Snipping Tool)

Mine is looking for .psap files.  Is the format you are trying to import?

Are you able to Export All Custom Presets?

You need to provide a lot more information (i.e. clues) before people can offer constructive advice.

[Gusray]

Hi, The Presets are from Nucly which I have been using for a few years now. All other presets for brushes etc work. I also noticed on YouTube that in the presets box is a tab with My Presets on. I do not have this on mine. 

[c.pfaffenbichler]

Just to make sure: Which file format? 

Do you still have acces to the old Photoshop version or did you remove it? 

[Gusray]

I don't have the old version. I uninstalled again today and clicked the yes box to uninstall all saved add on's then reinstalled but it is still not working. I have tried presets from other places as well but still get the red box .

[c.pfaffenbichler]

I don't have the old version.

You may want to avoid uninstalling the old version when installing a new version in the future and first make sure the new version actually fits your needs. 

Again: Which file format? 

[Gusray]

I have just made a Preset and exported it. I then tried to import it but got the red box again. According to Nucly Adobe are w aware of this and are working on a solution.

[Gusray]

I have just gone back to a previous version of Photoshop and it is working now. Thanks for all the advice it is appreciated.

[CShubert]

Thank you @LifelongUser will have the team look into this.

Thanks,

Cory - Photoshop Product Manager

[austina65991608]

Hey there, I'm having the same issue with 26.7. I'm trying to import my adjustment presets onto a new computer so I don't think I have the ability to try an older version. My presets were made on a Mac but the new machine is a PC, maybe that's part of the problem? Has there been any update?

[Gusray]

There was an update and I now use the new version which works fine so perhaps it is a Mac to PC problem 

[austina65991608]

I ended up changing my boot drive from hdd to m2 because I realized I should have done that in the first place, and after redownloading photoshop the psap file loaded successfully. So problem solved for me

[CShubert]

This issue has been fixed with the recent update.

Thanks,

Cory - Photoshop Product Manager

[haroldk87537308]

I've the same error, was running 26.7 and just updated to 26.9, Still not fixed for me.

I've tried Anna McNaught Adjustment Presets and another from PhotoshopCAFE. Both were imported into earlier version of photoshop without error.