P: Completely broken Hand tool (PS24.5) Hand Tool Sticking, sticky, not seeing mouse-up

[Jqqerry]

This is a bug. Please don't move it to the Discussions tab.

And please don't merge into another unrelated thread. I will report a bug with this thread.

------------------------------------

I made a YouTube video using a keyboard mouse overlay to show what action I'm taking. I hope you can refer to refer to it.

https://youtu.be/Cle6dEgP5_Y

------------------------------------

I was disappointed that there were so many bugs that were not fixed in 24.5, but I was still trying to give it a shot.

However, this bug is pretty serious. Really...

Please see the video I attached.
If you watch the video, you will see that I am shaking the screen.
I'm not using a hand tool, it should release automatically, but that thing is sticky.

To release this sticky, pinned handtool, you'll need to make one more unconditional click.

Here's how I've organized them for your reference.

< What I can be sure of >

1. Window10 (Tested a total of 14 PCs)
2. Use WacomTablet
3. Not related to preferences at all (Especially not related to Spring loaded, Flick panning stuff things)
4. I've tried all the known Photoshop troubleshooting methods and no improvement.
5. Even reinstalling Windows does the same thing
6. Only in 24.5 does this bug occur with certainty. I can't reproduce it at all in earlier versions.

< I'm not sure about the >

1. Mac OS not tested
2. I couldn't even test if it was a GPU company difference. I and my team all use NVIDIA

And while there are a few threads pointing this out, there doesn't seem to be a proper plan to fix it.

If this is not fixed in 24.6, 24.6 will be equally unusable as 24.5.

Also check out the links below.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/hand-tool-lock-after-releasing-spaceb...

https://community.adobe.com/t5/photoshop-ecosystem-bugs/some-ps-tools-keep-reading-wacom-pen-after-l...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/hand-tool-won-t-let-go-of-image/m-p/1...

https://community.adobe.com/t5/photoshop-ecosystem-bugs/24-5-impossible-to-use-with-wacom-intuos-on-...

(cjbutler 1/12/24: edited title from "not reverting to cursor" to "not seeing mouse up" to reflect latest focus on lost mouse-up as root cause, and not just a stale cursor setting.)

[DanielAllen]

This happens to me and my Wacom tablet from time to time too. It's not a
Photoshop problem, you need to restart your tablet. That usually fixes it
for me.

[Jqqerry]

@DanielAllen No it's photoshop problem. This may be related to tablet, but I don't think it is. Because I made this thread last year, when I reinstalled OS on multiple PCs and installed only Photoshop without connecting or installing wacom, I was able to reproduce this bug with my mouse.

[CJButler]

We think weve made some progress on this bug.

I have made some code changes which are reflected in the current Beta builds, m.2528 or higher, and will be avaialble upcoming 25.6 release. I am hoping these changes will offer some relief for Mouse users. There is more work to be done with Pen devices which will unfortunately have to wait until a later release (hopefully 25.7).

For those of you who have access to the latest beta (check your build number), if you can try things out and report back, that would be appreciated. The bug is still really hard for us to reproduce, so if you can still reproduce the bug, I definitely would like to know and I would like to collect Event Log files.

[DanielAllen]

I was replying to the person who said that the pressure sensitivity on the
tablet stopped working, not the topic of this thread. I'm well aware this
thread's topic is an PS issue. Apologies to those who may have been
confused by my reply.

[alpha_channel]

The pressure sensitivity thing is (if you're using Wacom) is a services thing, a restart of the Wacom service and away it goes again.

One thing I have noticed though (only noticed it the other day), and this only applies when using either my 24" Cintiq Pro (home, desktop) or my Intuos 5 Medium (work, laptop, different driver versions between both), the mouse works fine (albiet with a bit of lag) is altering points on a curves adjustment layer. It won't do it with the Wacom devices, move point, nada, doesn't even show, move the cursor off the properties panel and the point appears on the curve and is moveable but I have to do this for every point on there which isn't ideal.

[chrisell99]

@CJButler That's good to hear there's progress being made. I'm not on beta but look forward to the next release.

[Spcgoat]

With quick testing the sticky mouse button problem doesn't seem to occur in the latest Beta version. Awesome!

[Trevor.Morris]

I've been using the latest betas for weeks now — ever since the release of 25.5, because that version is unusable — and I haven't been experiencing any "sticking" issues so far.

[Fantoga]

Awesome. Sounds promising! Again, addressing this should be top priority.  If there is a fix in the latest Beta then fast-track a patch!

[chrisell99]

@CJButler seems a couple of beta users are seeing an improvement. For the technically-minded, can you summarise (at a high level) what the code change(s) is that might have cured this?

[Jqqerry]

I want many people to test the beta version.
I'm willing to test the beta too, but I'm so behind in work right now.
I'm looking forward to your reviews.

[Goyko]

What the heck?

I was using Photoshop 24.2.0 without any problems.

Today I updated from Lightroom Classic 12.5 the newest Version of Lightroom Classic (13.2) and got the issue with the sticky handtool in PHOTOSHOP, without updating the 24.2.0 version!?

So I downgraded Lightroom to the recent installed Version 12.5, tested Photoshop (still 24.2.0)... and the bug is gone!

That convinces me, it's an Adobe comprehensive ecosystem problem with th drivers, which are used for Photoshop and Lightroom as well.

SO WEIRD!

[Jqqerry]

@Goyko It seems like a very unique experience. Do you have any more detailed information?

[Goyko]

@Jqqerry  Not any more detailed, no.

I switched to panic mode and revered to prior state 😉

But here the Versions:

Lightroom Classic 12.5 <-> Photoshop 24.2.0: No issue with sticky hand

Upgraded to Lightroom Classic 13.2 <-> Photoshop 24.2.0: Immediate issue with sticky hand in Photoshop

Downgraded back to  Lightroom Classic 12.5 <-> Photoshop 24.2.0: Issue with sticky hand gone.

That makes me conclude, that (at least) Lightroom Classic and Photoshop are using some common drivers/files/configuration files, which are changed, when updating one of the two applications.

[Jqqerry]

@Goyko 

I haven't used Lightroom for so long that I can't remember it properly. But if I remember correctly, Lightroom and Adobe Camera RAW could have shared something like a common preset? (Maybe not. The memory is too old.)

It sounds very strange. I think that's the story that leads to experiences where some users reset their preferences and said the stickiness disappeared.
We suspected it was a matter of preference, but we didn't know exactly which one, so based on your experience, it would be nice for developers to track this down.
What else do light rooms and photoshop have in common?

[Jqqerry]

@Goyko Also, which mouse do you use? Do you use a tablet? (Wacom? Hunion?), is the graphics card Nvidia?
I'm not criticizing and criticizing, I'm asking politely. I have an expectation that your experience is the key point to solve our old problems.

@CJButler Can you do a research based on this user's experience? Of course, we've seen improvements in beta.
But this user's experience seems very special.

[Goyko]

I am using PS and LRc on a system with nvidia graphics card.

Using different wireless mice with bluetooth dongle (Microsoft, Logitech).

A long time ago I posted my system info in this theread, but it is again:

-------------------------------

Adobe Photoshop Version: 24.2.0 20230218.r.315 28c9f72 x64
Number of Launches: 229
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3930
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
Built-in memory: 32694 MB
Free memory: 20957 MB
Memory available to Photoshop: 25131 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.0.0-main.12-ps.2
ACP.local Status:
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- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
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Image cache levels: 4
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OpenCL API stable: True
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HasSufficientRAM: 1
GPU accessible RAM: 12,718 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=3691847187 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64

[639 ms]
Start sniffer 2024-03-09 01:41:42
# Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=3691847187 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64

{1544363577 ms}
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{1544363767 ms}
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{1544363926 ms}

{1544363926 ms}
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Dedicated System RAM: 0 MB
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API version: 3.0 (OpenCL 3.0 CUDA)
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{1544364107 ms}

Exit code kExitNormal
End sniffer 2024-03-09 01:41:43
[kStatusNormal, kExitNormal]

[640 ms]
Finish RunAllAPIs

[4691 ms]
Start GetSnifferResult

[4691 ms]
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------- Sniffer output
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Required plugins:

Accented Edges 24.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.2 - from the file “Filter Gallery.8bf”
Average 24.2 - from the file “Average.8bf”
Bas Relief 24.2 - from the file “Filter Gallery.8bf”
BMP 24.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.2 - from the file “Filter Gallery.8bf”
Charcoal 24.2 - from the file “Filter Gallery.8bf”
Chrome 24.2 - from the file “Filter Gallery.8bf”
Cineon 24.2 - from the file “Cineon.8bi”
Clouds 24.2 - from the file “Clouds.8bf”
Color Halftone 24.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.2 - from the file “Filter Gallery.8bf”
Conté Crayon 24.2 - from the file “Filter Gallery.8bf”
Craquelure 24.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.2 - from the file “Filter Gallery.8bf”
Crystallize 24.2 - from the file “Standard MultiPlugin.8bf”
Cutout 24.2 - from the file “Filter Gallery.8bf”
Dark Strokes 24.2 - from the file “Filter Gallery.8bf”
De-Interlace 24.2 - from the file “Standard MultiPlugin.8bf”
Dicom 24.2 - from the file “Dicom.8bi”
Difference Clouds 24.2 - from the file “Clouds.8bf”
Diffuse Glow 24.2 - from the file “Filter Gallery.8bf”
Displace 24.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.2 - from the file “Filter Gallery.8bf”
Entropy 24.2 - from the file “statistics.8ba”
Export Color Lookup Tables 24.2 - from the file “Export3DLUT.8be”
Extrude 24.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.2 - from the file “FastCore.8bx”
Fibers 24.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.2 - from the file “Filter Gallery.8bf”
Filter Gallery 24.2 - from the file “Filter Gallery.8bf”
Fresco 24.2 - from the file “Filter Gallery.8bf”
Glass 24.2 - from the file “Filter Gallery.8bf”
Glowing Edges 24.2 - from the file “Filter Gallery.8bf”
Grain 24.2 - from the file “Filter Gallery.8bf”
Graphic Pen 24.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.2 - from the file “Standard MultiPlugin.8bf”
IGES 24.2 - from the file “U3D.8bi”
Ink Outlines 24.2 - from the file “Filter Gallery.8bf”
JPEG 2000 24.2 - from the file “JPEG2000.8bi”
Kurtosis 24.2 - from the file “statistics.8ba”
Lens Blur 24.2 - from the file “Lens Blur.8bf”
Lens Correction 24.2 - from the file “Lens Correction.8bf”
Lens Flare 24.2 - from the file “Standard MultiPlugin.8bf”
Liquify 24.2 - from the file “Liquify.8bf”
Matlab Operation 24.2 - from the file “ChannelPort.8bf”
Maximum 24.2 - from the file “statistics.8ba”
Mean 24.2 - from the file “statistics.8ba”
Measurement Core 24.2 - from the file “MeasurementCore.8me”
Median 24.2 - from the file “statistics.8ba”
Mezzotint 24.2 - from the file “Standard MultiPlugin.8bf”
Minimum 24.2 - from the file “statistics.8ba”
MMXCore Routines 24.2 - from the file “MMXCore.8bx”
Mosaic Tiles 24.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.2 - from the file “Filter Gallery.8bf”
Note Paper 24.2 - from the file “Filter Gallery.8bf”
NTSC Colors 24.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.2 - from the file “Filter Gallery.8bf”
OpenEXR 24.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.2 - from the file “Filter Gallery.8bf”
Palette Knife 24.2 - from the file “Filter Gallery.8bf”
Patchwork 24.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.2 - from the file “Standard MultiPlugin.8bf”
PCX 24.2 - from the file “PCX.8bi”
Photocopy 24.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.2 - from the file “ChannelPort.8bf”
Pinch 24.2 - from the file “Standard MultiPlugin.8bf”
Pixar 24.2 - from the file “Pixar.8bi”
Plaster 24.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.2 - from the file “Filter Gallery.8bf”
Pointillize 24.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.2 - from the file “PBM.8bi”
Poster Edges 24.2 - from the file “Filter Gallery.8bf”
PRC 24.2 - from the file “U3D.8bi”
Radial Blur 24.2 - from the file “Standard MultiPlugin.8bf”
Radiance 24.2 - from the file “Radiance.8bi”
Range 24.2 - from the file “statistics.8ba”
Render Color Lookup Grid 24.2 - from the file “Export3DLUT.8be”
Reticulation 24.2 - from the file “Filter Gallery.8bf”
Ripple 24.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.2 - from the file “Filter Gallery.8bf”
Save for Web 24.2 - from the file “Save for Web.8be”
ScriptingSupport 24.2 - from the file “ScriptingSupport.8li”
Shear 24.2 - from the file “Standard MultiPlugin.8bf”
Skewness 24.2 - from the file “statistics.8ba”
Smart Blur 24.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.2 - from the file “Filter Gallery.8bf”
Solarize 24.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.2 - from the file “Filter Gallery.8bf”
Spherize 24.2 - from the file “Standard MultiPlugin.8bf”
Sponge 24.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.2 - from the file “Filter Gallery.8bf”
Stained Glass 24.2 - from the file “Filter Gallery.8bf”
Stamp 24.2 - from the file “Filter Gallery.8bf”
Standard Deviation 24.2 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.2 - from the file “Filter Gallery.8bf”
Summation 24.2 - from the file “statistics.8ba”
Targa 24.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.2 - from the file “Filter Gallery.8bf”
Tiles 24.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.2 - from the file “Filter Gallery.8bf”
Twirl 24.2 - from the file “Standard MultiPlugin.8bf”
U3D 24.2 - from the file “U3D.8bi”
Underpainting 24.2 - from the file “Filter Gallery.8bf”
Vanishing Point 24.2 - from the file “VanishingPoint.8bf”
Variance 24.2 - from the file “statistics.8ba”
Water Paper 24.2 - from the file “Filter Gallery.8bf”
Watercolor 24.2 - from the file “Filter Gallery.8bf”
Wave 24.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.2 - from the file “WIASupport.8li”
Wind 24.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.2 - from the file “WBMP.8bi”
ZigZag 24.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.7.0.42 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.7.0\"
CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0
Loaded at: 188 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.0.0 - from the file "Required Folder"
Loaded at: 7297 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.5.1.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 203 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 203 ms - launch time impact: 0 ms
Lumenzia (Loaded) 11.6.1.0 - from the file "Plugin Market Place"
Loaded at: 5985 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 6703 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.4.458.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\"
CAPTURE: 2.0.41 STOCK: 4.2.2
Neural Filters (Prepared) 1.15.0.95 - from the file "Required Folder"
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.6.8.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.20.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 7297 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.5.4.0 - from the file "Required Folder"
Loaded at: 7297 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6703 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 6703 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.0.27 - from the file "Required Folder"
Loaded at: 7297 ms - launch time impact: 0 ms
Scan time: 1 ms - entries: 38

Extensions:

GuideGuide 4.7.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\GuideGuide\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Zone Gradient 2.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.dbw.zone.gradient\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\manager.html”

Installed TWAIN devices: NONE

--------------------------------------------------

When I use a tablet, I use Wacom Intuos Pro M

Atm I don't have it connected, but drivers installed.

The photoshop issue is on different computers... desktop (self build AMD) and laptop (Lenovo, no table drivers installed).

I am totally convinced, that there is no connection regarding the different systems.

Since today I am sure it's something with shared libraries of Adobe products, as my Lightroom Classic experience shows.

[CJButler]

@chrisell99  >> can you summarise (at a high level) what the code change(s) is that might have cured this?

Two things changed:

(1) We now call the Windows OS function "EnableMouseInPointer(false)" on start-up. This is the correct behavior for legacy apps like Photoshop, where the majority of event handling assumes a mouse (like.the Hand Tool tracker), even when working with pointer devices. We were not calling it at all before this. This function was created by Microsft when they started supporting pointing devices: it has the unfortunate property that anyone can set it at any time - and fix the behavior for the session. We were not calling it, but that did not prevent any of the multitude of embedded 3rd party technology within Photoshop from calling it. E.g. Chrome libraries. Through experimentation we know that when set to "true", bad behavior in Photoshop follows. My theory is that there is some startup sequeunce (or later gesture) that traverses some of our 3rd party libraries, causing this to be set to "true" consistently for some users. I don't know where that might be. We've looked for the culprit, but have not found it since we have had such a difficult time reproducing the behavior and much of the source code for such libraries is not visible to us. In any case, the setting is now established correctly at Photoshop launch.

(2) We have changed how we interact with the Windows OS function PeekEvent in certain locations, especially when dealing with Mouse events and Trackers. When the Windows event queue gets busy, this function is capable of behaviors contrary to the expectations of the original developer who called PeekEvent. Photoshop uses PeekEvent throughout the code base, and has done so literally for decades. But it does have non-intutive behaviors under some circumstances.

As mentioned earflier, we're not done with scrutinizing our PeekEvent calls. We still have a known problem with Pointer (Pen) events,  especially when when the Windows event queue gets busy. We're working on that.

@Jqqerry >> Can you do a research based on this user's experience?

I'm sorry, I don't understand what you are asking.

If it is because he is seeing problems in 24.2, then that is not suprising given what we now know. We have had reports of lost mouse-up behavior going back to 23.2, and possibly earlier, but very rarely. As @Goyko suspects, there is are other bits of shared technology that get updated through triggers other than a Photoshop update. For example, a Lightroom update will also update Camera Raw, which Photoshop uses.  I am very sure there are other such things. But even if you asked me, I could not enumerate them all.

[chrisell99]

@CJButler thanks for that. That appeals to the inner programmer in me. 

[tshelhorse]

25.5.1

Same issue. You would think this could have been reproduced and resolved in the last 9 months since the original post.

The application locks on the hand tool when using the Spacebar shortcut. I have to click to release, then got back to the shortcut, or use the Esc key to release then, go back to the shortcut.

[kevin stohlmeyer]

For those on a Mac - try this.

While the hand tool is sticking - open the Keyboard Viewer in Mac OS.

https://support.apple.com/en-in/guide/mac-help/mchlp1015/14.0/mac/14.0

Then click the space bar (with the cursor - don't use physical space bar) in the virtual keyboard a bunch of times.

The hand tool releases.

This resolved the issue for us on several Macs - seems to be a lag/stall in the input for the keyboard.

[GrafiskWingman]

Don't know why, but today I am not experiencing the bug.
And I am currently on 25.5.1

[JDpsd]

As someone who's had this issue for a long time myself, I got the update to 25.6.0 yesterday.

For one I reinstalled a plugin and then the PS update happened the same day. It might be connected, but PS decided to reset it's whole preferences.

For what it's worth though, I can't specifically say it's the reset or the update (I've had reset tries before though without effect). But I didn't encounter this error throughout the rest of the day! So fingers crossed it's finally fixed for good with 25.6? 🙂

[Marco_26]

This has been an issue for many users for the last few updates of Photoshop. It's unfortuantely nothing new. But holy hell I need this fixed because it's making the program borderline unusable.

And also unfortunately, it's only one of far too many bugs needing fixing.
Adobe, you need some healthy competition because the way these programs are handled is inexcusable.

[Chad Rolfs]

We deployed several underlying changes in 25.6 that were designed to help address this issue, specifically for mouse, so there may still be some cases where stylus fails but we're working on those as well. 
If you aren't seeing this anymore with 25.6, please confirm. 
It has not been easy or straight forward to fix this and know how frustrating this has been.  
We REALLY appreciate your patience on this.