P: Could not complete your request because of a program error.

[mikestapleton68]

i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information

i hope you can solve this problem as i am at my wits end

[Biddlebugs]

Have the same issues after updating to 10.10.1 -I can open a PSD file on first launch..then after that receive the error message "Could not complete your request because of a program error." Removed preferences and same result. First file opens fine.... and thereafter no dice.

Adobe Photoshop CC 2014
Yosemite - 10.10.1


PS Error Log:

2014:08:22 20:34:42 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/xcode/../interfaces/UCopyOnModifyImp.h : 214 : REQUIRE failed
2014:08:25 10:10:08 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:11 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:16 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:29 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:09:16 15:31:14 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/UText.cpp : 5572 : REQUIRE failed
2014:10:15 14:19:32 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:35 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:43 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:10:44 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:10:55 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:05 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:08 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:19 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:11:04 10:43:33 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetList.cpp : 246 : REQUIRE failed
2014:11:20 16:34:32 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetList.cpp : 246 : REQUIRE failed
2014:11:26 13:14:06 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:09 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:12 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:18 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:22 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:33 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed

[splashby2]

Jeffrey: Yosemite, Yes. Update, No. I was going to install 10.10.1- are you recommending this? Thanks

[J453]

Yes. It fixes a number of File I/O issues.

[J453]

Is Generator enabled?

If you got to Preferences>Plug-ins... and uncheck Enable Generator and restart, does the problem go away?

[splashby2]

Hi Jeffrey, As suggested, I updated to 10.10.1 and do not have 'enable generator' checked. I still have the issue both opening and I also noticed 'placing' causes same dialogue box. Thanks.

[J453]

OK. Few more questions:

1) Is the Libraries panel visible? If you hide/close it and restart PS, does the problem persist?
2) To eliminate other variables, can you try creating a new Admin user account and run in SafeMode to see if the problem persists. (Instructions for both can be found here: http://bit.ly/Troubleshoot_PS)

[Biddlebugs]

Generator was not enabled. Also, closed the libraries panel (was open but not visible)...and still same error message after 1st open works.

[Biddlebugs]

Ran PS in safe mode... same issues. I'm noticing a bit of a lag w/the open dialogue window when it works on the 1st attempt.

[FeedbackCommunityMember]

After I installed Mac OS Yosemite PS will only open ONE file.
Any subsequent files I attempt to open result in an error message "could not complete your request because of a program error' which then forces me to quit PS as I cannot open any other files.
Am dead in the water - how do I fix this?

[labfly]

This is happening with me too. PS14, on iMac with Yosemite.

[FeedbackCommunityMember]

See the previous posts about issues with MacOS 10.10 and how to narrow down the causes.

[FeedbackCommunityMember]

See the previous posts about issues with MacOS 10.10 and how to narrow down the causes.

[J453]

Did you try a new Admin user account to rule out permissions related issues?

[Adam Jerugim]

If you haven't tried it yet, go to Disc Utility and run a verify and repair permissions on your OS 10.10 volume. That might help mitigate the program error.

[Biddlebugs]

Done and done. Still getting the program error.

[splashby2]

Me too...same...

[J453]

Did you try a completely fresh new Admin user as I suggested above? http://blogs.adobe.com/crawlspace/201...

[Biddlebugs]

Winner winner chicken dinner. - Setup new Admin and no error message after multiple PSD files were open.

[splashby2]

Adam...I just did as suggested...and..it worked ...what does this tell us? and how can we make sure Permissions are OK in my account. Thanks

[J453]

My guess is the application support folder for Adobe is messed up. (I've see OS upgrades or user Migration Assistant mess permissions up like this more often than I'd like to see.)

/Users/jtranber/Library/Application Support/Adobe

You need to use Method two in this document to access hidden user library files in OS X 10.7 or later: http://helpx.adobe.com/x-productkb/gl...

What does your dialog look like under Sharing & Permissions?

[Biddlebugs]

Here's what I have...

[J453]

Just to confirm, this is for the damaged user account? Can you confirm you have the same access for all subfolders?

[splashby2]

Mine was same except staff and everyone was "custom"...but....I went ahead unlocked the folder...and then applied Read Only to this and all inside folders for 'staff' and 'everyone' and Read & Write for me...and it seems to be working now!

[labfly]

I dove in late last night - First, I uninstalled Creative Cloud, Photoshop CC 14, Indesign CC and Lightroom 5. After that I reinstalled Yosemite. Then I installed Creative Cloud - followed by PS and Indesign but, since it was late, I spaced out and forgot to install Lightroom 5. Photoshop is working great atm. The problem is solved for me. And altho likely not related, I'm feeling a bit cautious about installing Lightroom - will wait until I need it for my project.

[Biddlebugs]

Good call - Yes this is for the damaged use account...but per your second question - the "CoreSync" subfolder had "Custom" set for staff and everyone.