P: Error at loading of ippCV library

[FeedbackCommunityMember]

On my computer it is impossible to start the Photoshop 22.0 After starting the program, following errormessage appears:

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

No DLL from the list below is found an the system search path:

 ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

The operating system is:

Edition Windows 10 Home
Version 20H2
Installiert am ‎27.‎05.‎2020
Betriebssystembuild 19042.572
Leistung Windows Feature Experience Pack 120.2212.31.0

The hardware is:

Gerätename HP_Leng
Prozessor AMD A6-3600 APU with Radeon(tm) HD Graphics   2.10 GHz
Installierter RAM 8,00 GB
Geräte-ID E2F99962-C5E4-461F-849F-D1979C252659
Produkt-ID 00326-10000-00000-AA210
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

[FeedbackCommunityMember]

I would not accept increment of system requirements. It is absolutely urgent to solve the bug outstanding for more than a month! Users pay lots of money for licenses and updates and expect state of the art software, not future based software, applicable on systems with some processors but not most distributed ones

[FeedbackCommunityMember]

@shad0w  

Thank you so much! 

It helped with my AMD Phenom 9550 completely. 

Really appreciated!

[dgrainger]

@shad0w :  Your post has been tagged as inappropriate... The last resort of someone who lacks the lexicon and the facts is abusive language. You might reflect on Dunning Kruger Syndrome; good description of it in DSM5.

[ProDesignTools]

@DGrainger –  Ad hominem attacks are not appropriate either.

I believe you mean well in trying to help other users on this forum, but I don't think blaming customers is the best way to go about it.

What @shad0w and others are right about – and that I concur with – is that Adobe has not handled this situation particularly well.

As with all other Creative Cloud tools (and all other versions of Photoshop), the Desktop app should not allow the download & installation of a new release which will not run on the customer's computer... To allow this is to invite frustration, which is clearly evident on this thread.

It also is true that Adobe did not give notification of the change prior to the 2021 release (as they usually do for such changes), and that the official System Requirements in other languages besides English still do not reflect that SSE 4.2 or above is needed.

Lastly, Adobe's response on the matter is puzzling, as many users have patched their libraries and seemingly have no discernible issues running Photoshop 2021. So more clarity here would definitely be helpful in understanding the issue...

@JeffreyTranberry – Is there anything you can add or help with here? Thanks!

[FSt0p]

@DGrainger 

Your post has been tagged as inappropriate...

Oh, please don't - this makes me cry.

Come on, are you serious?

Who cares.

The last resort of someone who lacks the lexicon and the facts is abusive language.

Where did you find abusive language?

There is only one word, and that's exactly describes how Adobe treats their customers.

You don't like that word? We don't like that treatment!

As for the lack of facts - there are plenty of them in my message.

Nothing to say in reply?

[FeedbackCommunityMember]

Where is the problem for a big company like Adobe to build the IPPcv library without using the SIMD CPU instruction set. It is a question of speed but also a question to be downward compatible. And then it is the decision of us - the customers - to prefer speed or not to buy new hardware.

You can determinate whether the CPU is providing SSE4.2 or not. If not the Photoshop installer could install the version with software codes for, if SSE4.2 is available the installer could use the CPU hardware

I can not see that there was a problem with older Cpu having  SS4a or less.
Therefore the code to implement is not the whole SSE4.2 instruction set by software.
There are 6 instructions sets (sse4.2 comparing to SSE4.1)  to be implemented by software in case of missing cpu instruction sets.
Which of them are you using?

• CRC32 Accumulate CRC32C value using the polynomial 0x11EDC6F41 (or, without the high order bit, 0x1EDC6F41).[12][13]
• PCMPESTRI  Packed Compare Explicit Length Strings, Return Index
• PCMPESTRM  Packed Compare Explicit Length Strings, Return Mask
• PCMPISTRI  Packed Compare Implicit Length Strings, Return Index
• PCMPISTRM  Packed Compare Implicit Length Strings, Return Mask
• PCMPGTQ  Compare Packed Signed 64-bit data For Greater Than 
  An again the question is it really such a big amount of work to keep the older hardware usable. That would be a small part against climate change. And since CC 2021 I have to pay only to be able to use the 2020 version furthermore. That's a kind of bad feeling 

[FeedbackCommunityMember]

Here I am! It happens to me too!!!

[FeedbackCommunityMember]

@shad0w Thank you so much!  Followed your instructions and Photoshop opened right up.  If people like you didn't take time to do these kinds of contributions we'd be lost...give yourself a gold star tonight please...you raise my faith in my fellow...person.  

[dgrainger]

@Lance023 This is not a Free Advertising site for you to hawk your services. It is inappropriate for you to post these ads.

[FeedbackCommunityMember]

@shad0w 
The fix is working fine, Thank you very much.

I'm curious about how long Adobe will need to realize the wishes of their customers , and afterwards how long adobe will neet to fix the big problem ... 

[FeedbackCommunityMember]

Seit dem Erscheinen der oben angegebenen Version ist es mir nicht möglich von Photoshop ein Update durchzuführen.

Hilfe von Adobe gleich Null. Reaktion oder Information gleich Null!

[FeedbackCommunityMember]

@shad0w Seriously?? Like, yes, the raw specs of the Phenom II X4 are "enough" but you are talking about an architecture from over a decade ago. Support for legacy hardware is expensive and also a huge hassle. I love my older systems as much as the next guy, but if you are serious enough to run a paid version of photoshop you should at least have realistic expectations as to the requirements.

[loptap480622]

@shad0w 

Worked for me - though the new version seems to be slow even though, whilst trying to solve this issue I seriously upgraded my Graphics Card - giving me four times the Graphic memory.

I think you need to be careful with the download - in addition to the requested file Norton blocked one attempted access and there were two attempts to download flash_setup....exe which windows "blocked"

[dgrainger]

@loptap:  Those blocked access attempts should have been a very serious warning that you were downloading from a dangerous site! That is alway a huge risk when trying to get "freebie" share-ware.

[loptap480622]

I am serious about what I do and how I interact with the internet. That is why I use  Norton security. I certainly don’t need snide comments from people like you on a post that quite frankly didn’t require input from you. I posted the comment so that people might be aware of the implicit risks. The software that I downloaded was NOT “freebie shareware” but are standard DLLs that Adobe SHOULD have bundled in the v.22 release. Most of your comments on the v.22 release are incorrect, facetious and border on the ridiculous.

[FeedbackCommunityMember]

It worked for me YEEEHAAAA

Thanx a lot

[FeedbackCommunityMember]

*Christian Kolbe Hi Christian, how did you bring it to work finally? Kind regards Markus

[FeedbackCommunityMember]

Ok, I have some serious questions as to why the hell anyone here is still using 8+ year old AMD CPU's. Like, I get it, the Phenom II was a great platform, but there is a lot more to a CPU than it's clock speed. A freaking $50 Pentium g4560 from 2017 is like 65% faster single core speed and 45% faster quad core speed. Not to mention you are limiting yourself to DDR2 ram... You could build a brand news system that makes the Phenom II look like a potato for like $350.

[loptap480622]

Who the hell are you to even think it is OK to tell anyone they need to go and spend a not insignificant amount of money to run software that they are already paying for? Not that it is of any concern of yours but my machine is 13 years old, has 2TB of hdd, 8GB memory, Intel Duel core, GT 1030 with 2GB - it is running Windows 10 64bit with Photoshop 2021 and it runs just fine - it is well cared for, but that is only because I can!

Not everyone wants to, or can even afford to (what would it cost me to replace that 2TB of hdd?) keep upgrading their hardware - and they certainly shouldn't be forced to upgrade by software developers - particularly when it isn't totally necessary.

[dgrainger]

@Loptap   Angry denial of reality is not going to solve your problem. By the way, a 2 TB drive is not very expensive these days!  The drive and graphic card must be about the same age: I would, if I were you, be as concerned about the potential for failure of that drive with loss of all your images.

To turn things around for you "Who the hell are you to even think it is OK to tell " software developers how to run their business?

[FeedbackCommunityMember]

@DGrainger Loptap is right, you were not only rude but inconsiderate.
In any Latin American country, $ 350 is two to 10 salaries. And you do it like it is stupid who does not change it. That speaks highly of you as a person.
If you are lucky enough to have 5/10 salaries to buy a new equipment, I congratulate you, save something, lest it not even reach you later for the rent.

[dbur971]

@DGrainger "To turn things around for you "Who the hell are you to even think it is OK to tell " software developers how to run their business?"

Uh - We are the customers.  duh

[ProDesignTools]

@DGrainger – This issue admittedly affects a small subset of customers using older hardware. However, they are still Adobe customers and have the right to give their feedback to the company on this forum.

We (who are trying to help them) really have two options: (1) help them solve the software issue, or (2) politely explaining why that's not possible. Either way, this is their voice to Adobe.

Perhaps $350 (or whatever a new setup costs) might not be a lot of money to you, but not everybody is you.

[dgrainger]

@ProDesignTools 

Loptap's initial outburst was in response to avincombat, not to me. Avincombat made a valid point that loptap was using very outdated equipment, stuff that does not meet the current system minimum requirements. Loptap then responded with an angry tone TO AVINCOMBAT, to which pepelpz responded saying that I was rude and inconsiderate! Pepelpez even attributes the $350 computer suggestion to me rather than the actual writer, avincombat, who was trying to help!

It is not likely that ANY business would survive by trying to make sure that their software never improved enough to leave the oldest computer out of the game. It is also not appropriate to think that a software or hardware maker choose to keep the systems dummied down for the social purpose of  financial support for the unfortunate poorer.   Progress works upwards and for better, not downwards for poorer.

[FeedbackCommunityMember]

@DGrainger   Guau!

'not for the poorest' That is, they remain in prehistory, without advanced technology, in short, they are screwed.
Perhaps in other moment you find yourself further down, life is usually very fair.

Thank you, now I confirm what kind of person you are. Negligible.