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cyplot
Participating Frequently
January 23, 2018

P: In fullscreen mode, canvas moves to upper left corner and 3/4 of the canvas is unusable

  • January 23, 2018
  • 返信数 62.
  • 1261 ビュー

Hej Hannah,

thank you guy for your support & the solution today. I think it solved the issue with the floating Screen somehow, but... something new is happening 😕😕
I think it depends if I work “with“ or “without“ the graphic-card-support and/or the Application-Frame On/Off (just on MAC).
I am using PS on a MacBookPro here with a Nvidacard on 2screens. I always work in PS on the bigger 2nd screen which is a Wacom-Cintiq:

1. I open a PSD-file here (a test-file orange/yellow)
2. it opens in the upper-left corner – ok so far!
3. i changed the screen-mode (F), and...
4. the the hole canvas appears in a small rectangle in the upper-left corner and the other 3/4 of the canvas is just black and not useable?!! (see screenshot)



...thats absolutely useless here. When i switch OFF the graphic-card-support is seams to work fine in the frameless PS. Or i have to switch the PS-Application-Frame ON to use the graphic-card-support again. But use “graphic“ and “frameless“ at the same time it cause this new issue?!

This was not an issue in CC2017!
 
– help?!

Note: This conversation was created from a reply on: Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes wind....

このトピックへの返信は締め切られました。

返信数 62

Participating Frequently
February 13, 2018
All perfectly! The problem is no more. Mac Os 10.12.6, MacBook Pro (Retina, 15-inch, Mid 2015) + Express Dock Belkin thunderbolt + Apple Cinema HD Thunderbolt
Hannah Nicollet
Community Manager
Community Manager
February 13, 2018
Hi Everyone,

This should be resolved in the Photoshop update that is now available. Please open your Creative Cloud, update Photoshop and let us know how it goes! 

Thank you!
Hannah
Participant
February 13, 2018
THANK YOU ADOBE! Everything seems to be working again, just like the good old days. That was a pretty quick fix. Thanks for addressing this annoying problem. I'm running a Cintiq 21UX with Macbook Pro Retina 2010 on High Sierra. Great job guys!
Inspiring
February 13, 2018
IT'S FIXED! YAYYYYY! Thanks, Hannah & co, one less little headache 🙂
c.pfaffenbichler
Community Expert
Community Expert
February 13, 2018
The 19.1.1 update seems to have fixed the issue. 
I am pretty impressed with the reaction speed ... 
Inspiring
February 9, 2018

I am having same issue. Using Application frame fixes it but I hate Application frame. I will use the tab twice workaround until this is fixed. It's really annoying so I hope it will be fixed soon!


Raised
Participant
February 8, 2018
I have issues with zooming and navigating at fullscreen mode (with no UI). When i finish zooming, zoom is shifted back to the state it was before zoom until i start navigating. I'm on Win10x64.
Raised
Participant
February 8, 2018

PixelMaster78
Participant
February 7, 2018


When selecting "Full Screen with Menu Bar" view through the Menu Bar > View > Screen Mode, or with keyboard shortcut "F" the image is not displayed properly.  Looks to be only using 1/4 of my monitor.  
Screen captures have specs, the Dell monitor is the main screen.  Going back to Ps CC 2017.  Thought I'd try 2018 to give the new Select Subject feature a try.  I should have known that would be completely useless and that the new release would be full of sloppy code.  Nice work making a professional product Adobe, I'm glad I keep having to pay you every year to make gimmicky tools for amateurs and then deal with your public beta bugs while trying to do my job

....
Peter Villevoye
Community Expert
Community Expert
February 7, 2018
GREAT that you persisted in trying !  🙂
Sometimes we're so stuck on a workflow, that any small glitch can completely throw us off...