P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

[FeedbackCommunityMember]

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

what’s going on??

Working on MacBook Pro 2017 (8g memory) running Big Sur 

[FeedbackCommunityMember]

Having the same issues here on Windows 10.

I was able to get my file to save by going to:

Settings > Privacy

Scroll all the way down to the bottom of app permissions and select File System

Then under "Allow apps to access your file system" I turned it off, and then back on.

Hope this helps people out there.

[FeedbackCommunityMember]

I am having the same problem. I cannot Save, Save As, or Flatten.

If I turn off the background layer, everything works. 

if I delete the background layer, everything works.

If I create a new white Fill layer, and then have it as the background layer, it stops working again. 

I can repeat this over and over with this same file.

Update: I rolled back to 22.0.1 and everything works perfectly.

[FeedbackCommunityMember]

Exactly as the error says. I recently updated to the most recent version of PS and now it isn't working. 

I cannot save, save as, flatten, export any file with layers. This has happened twice now.

[FeedbackCommunityMember]

Didnt work...im so frustrated I coul s**t

[FeedbackCommunityMember]

I know how you feel. Since the last update, this solution doesn't seem to work anymore!! 😞

[FeedbackCommunityMember]

I am having this issue as well!!

I also cannot copy and paste any layers. I tried saving it as save as web and my file turned to mush....

[FeedbackCommunityMember]

how did you relaunch the old one??

[FeedbackCommunityMember]

If you go to your Adobe account or your Creative Suite Apps folder..in the list where you see all you installed apps...next to Photoshop there are 3 dots. If you click those, you get the option to install older versions! Yay!

[FeedbackCommunityMember]

yes, this is a big problem for me, the problem must be solved

[carminecuccuru]

It happened to me yesterday and I have no solution about it.

MacOs Big Sur, Ps 22.1,  iMac 

[carminecuccuru]

Unfortunately this didn't work for me

MacOs Big Sur

[FeedbackCommunityMember]

I am having the same problem here, when I try to zoom between 100 and 500 it just doesn't do anything, above that and under it works. It doesn't save, and I cannot use the clone stamp.

I am using a MacBook Pro with MacOS Catalina 10.15.7 with 32GB of Memory and Radeon Pro 5300M 4GB. Everything is closed, only Photoshop active.

I had to force close Photoshop because it wouldn't close showing saving errors, now I am just reverting the update. Hopefully the force close created a recovery file, otherwise I will just have to start again. So frustrating.

[laurentiud32668357]

Adobe does not bother to solve the problem so I installed an older version and solved it.  That makes me think about why I'm still paying...

[Killillay]

I could use some help. This is a file from Dec 2019. We are doing their banners again this year, and when I tried to save this file it's throwing off the error below. My searches led me here. I tried the generator plug-in solution, I rebooted PS and even my system, no luck. What else can I try?

[Killillay]

I need some help here, up against some deadlines and now I can't save the PSD files? I have tried everything that I've found on here so far. No luck! What can I do, I really need to get these done and this is killing me. Time is money and I don't have much of either. We pay a lot of money per month for this product and I need it to work! Please give this the attention that it's due Adobe! TODAY!!!!

[FeedbackCommunityMember]

Same problem here 😞 

[FeedbackCommunityMember]

Hi folks, I keep getting a 'could not save "filename" because of a program error' when I try to save my work. Tried other formats and folders, nothing works. The only workaround I've found is hiding all my layers, saving, re-opening, making the layers visible and then it will work but this takes far too long. Surely there's a permanent fix? On photoshop 2021 on 11.0.1 BigSur if that makes a difference. Any help is appreciated.

[FeedbackCommunityMember]

same here 😞 Just updated to 2021 version. Disappointed 

[FeedbackCommunityMember]

I updated Big Sur yesterday to my Mac Book Pro and after that my Photoshop doesn't work at all. Well, I can use some simple brushes, but nothing can be saved (Cloud or computer) because of a "program error" or if I try to move or activate layers in the canvas area the whole thing just freezes. Other CC-apps seems to work ok. 

[Lady Bruniere]

*david_crow_7047868  My hero! I was about to jump off the bridge, after working all day on an illustration and not being able to save it. Thank you so much for the tip,  \o/

[FeedbackCommunityMember]

While it’s unfortunate that Adobe hasn’t squashed this bug, I’m glad that people have still been able to use this very same trick for the past 5 years.

Just out of curiosity, are most people using the most recent version of Photoshop when encountering this issue?

Cheers and happy ‘shopping! 

[Lady Bruniere]

True... well, mine is the most recent version, because I have Creative Cloud 🙂

[nickf50657565]

Same here. Getting program error when trying to save. Very frustrating.

[nickf50657565]

Try this:

First, make sure Photoshop is up to date.

Second, grant Photoshop Full Disk Access in macOS System Preferences.

To change this preference on your Mac, choose Apple menu  > System Preferences > Security & Privacy > then click Privacy. See  Change Privacy preferences on Mac

Third, hide all layers in the Layers panel then Save again.

Next, disable the Discover Panel.

• Quit Photoshop
• macOS: Navigate to "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/"
• Windows: Navigate to "~\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP\"
• Rename the "com.adobe.unifiedpanel" folder to "~com.adobe.unifiedpanel"

Finally, if none of the above suggestions help, roll back to the previous version of Photoshop.

[Terry Breedlove]

Same here but photoshop runs fine just can’t edit an image in Camera Raw before opening in Photoshop. It freezes and ceases every time. I made a video of it here. https://youtu.be/2J5p54s_uS8