• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

P: Random "Right to Left" Text Glitch

2 Votes
Community Beginner ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

Photoshop (CC 2015.5.1) frequently switches into "right to left" text mode. It seems random; Photoshop has "Default Features" in the Type > Language Options menu checked on.

I am able to switch back to "left to right" mode by checking on "Middle Eastern Features", and clicking on the "left to right" button in the Paragraph dialog. I then switch back to "Default Features". But after some time, Photoshop will go back into "right to left" text mode, and I would have to repeat the process above to correct it.

Is anyone else experiencing this, or has experienced and know of a way to make it stay in "left to right" mode permanently? This bug is very annoying and I hope it can be looked into.

Thanks!

Bug Fixed
TOPICS
macOS , Windows

Views

330

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Apr 10, 2017 Apr 10, 2017
Hi David,

Finally getting back to you on this but I'm happy to report that I have not been experiencing this issue for the last few months. Newly created documents that start with default L2R direction remain that way. I suppose Jaroslav is still having issues but as far as I'm concerned, the case is closed 🙂

Votes

Translate

Translate
34 Comments
Adobe Employee ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

Howdy,

There are a couple of things here.

First, Photoshop remembers what composer was used to create a given document and it maintains the use of that composer afterwards.  So if you're in the European/CJK composer but you open a document that was created with MENA, even though the UI doesn't change, the composer does.

Next, Photoshop remembers the last typographic settings used in a document and those are the default the next time you open a document.  This, unfortunately, means that if you were in a R2L doc last, even if your composer is set to Europe/CJK, you can find yourself typing right to left, because that was the last paragraph setting you used.

If you're not typing in Arabic, Hebrew, or Persian, and you do not otherwise reset your paragraph directionality, then you should always remain L2R, regardless of which composer you are using.  A good alternate to make sure you're always entering text in the correct direction (which is DIFFERENT than alignment!) would be to activate the MENA composer and view the Middle Eastern Features, then specifically make sure both your directionality AND your alignment are L2R.

Hope that helps -- feel free to ping me here if you've got follow-up questions.

Thanks,
David

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 07, 2016 Oct 07, 2016

Copy link to clipboard

Copied

Hi David,

Thank you for the quick reply.

I'm experiencing this issue quite regularly, but not under the scenarios you mentioned, which is why I believe it must be a bug. Here's my typical workflow where I am encountering this issue:
  1. Create brand new document
  2. Go about designing as normal, eventually creating some text elements
  3. Text element, eg, point text, is working as expected -- I type in some text; it is left justified, all is good
  4. I continue working on the document
  5. Later on I go back to edit the text, I type in some letters and it seems okay (new letters appearing on the right) but I notice the cursor stays on the left and doesn't move from there
  6. I type in a punctuation and it shows up on the left, at which point I realize Photoshop has gone into R2L mode for no apparent reason
  7. I fix the issue by going through the process in the original post, and repeat
I can't recall if this only happens to point text or paragraph text, or both; but I confirm that this is happening on NEW documents where it is L2R by default and text is left justified, then switching to R2L randomly at some point.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 07, 2016 Oct 07, 2016

Copy link to clipboard

Copied

Hi Blackthorn,

What you are describing is PRECISELY the behavior of your ALIGNMENT being Left (what English-speakers also call Justification) but your DIRECTIONALITY being Right2Left.  Your step #5 is the smoking gun.  That's how it works when you've set your Directionality to R2L but then tried to override it with an Alignment of Left.  You need to go through the steps I outlined, above.  Specifically -- activate the MENA composer and view the Middle Eastern Features, then specifically make sure both your Directionality AND your Alignment are L2R.  Please note that the Directionality control is NOT visible unless you're using the MENA composer AND you have specifically activated the Middle Eastern features under Type > Language Option.  Further, Directionality and Alignment are two distinct settings; it might appear that changing one changes both, but you need to first fix Directionality and THEN fix Alignment.  Check out my video if you want me to walk you through it, step-by-step: https://www.youtube.com/watch?v=gfuw7m5mVTk

There's pretty much only one other way for this to get broken the way you are describing -- what language-version of Photoshop are you running?  I ask, because the Arabic-enabled English (and French) versions as well as the Hebrew-enabled English version DEFAULT to R2L -- which means any time you reset your prefs, you're back to R2L.  How can you tell?  Click Preferences (under Edit on Windows and Photoshop on Mac) > Interface and look about half way down the dialog at the UI Language control.  If it says anything other than just "English", you need to install the US (or International) version of English to get the settings you want.  This can be done by going to your Creative Cloud app, clicking the gear-shaped icon at the upper right, select Preferences, and then in the dialog click Creative Cloud at the top, and then Apps.  Go down to App Language and select the flavor of English (or whatever language) you want.  Go back and you'll see in the middle of the window "You have not installed any applications yet     Browse all Adobe apps below".  Choose one (like Photoshop!) and click the Install button.

Thanks,
David

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 07, 2016 Oct 07, 2016

Copy link to clipboard

Copied

Hi David,

I checked and the UI Language control in Preferences is set to "English". New documents are L2R. When creating a new document, I see that it is working in L2R: characters and punctuation appearing on the right as expected, cursor is on the right. At some point in editing my document, the directionality changes to R2L, but not of my doing. I never touch or change Language Options except to fix the directionality back to L2R.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 10, 2016 Oct 10, 2016

Copy link to clipboard

Copied

Well, I'm not sure what to say.

Either, there is a missing step that is triggering this bug
   OR
You have a problem never reported by any other user in the six or seven years since we've had two composers in Photoshop.

I know that probably seems flippant, but I read all the various Photoshop forums for both Type and International bugs and I was deeply involved with the MENA project.  Heck, I maintain a YouTube channel that's focused on these issues and wrote my thesis on the later.  But in all of that, not a single user has ever had this problem...or if they did, the steps I already gave you resolved their problem.

If you create a NEW document set with the European/CJK composer with directionality set to L2R and you never interact with another document, then, I'm sorry, but it's impossible to change the text flow to R2L.  It's actually kinda hard to do and there are only a couple ways to do it.  I mean, if you include a Unicode value to reset the directionality, yeah, that would work, but that would sorta be cheating.  Otherwise, directionality is (currently) a document-level attribute that once set can only be reset or overridden a couple of ways, but those require either opening another document which has different settings OR running some sort of script OR running a very buggy 3rd party hack (that quit being available at least six years ago).  I know a number of users who'd LOVE what you are describing (if it could be tamed to happen only on command)...!  Heck, for those users, I've been trying to get directionality to be changed to a layer- or even paragraph-level attribute, but since that's never reliably worked due to the complexities involved (and therefore NEVER shipped), you'll have to pardon me if I'm more that a little skeptical...!

Again, do NOT just check where the cursor and punctuation appear -- those can be faked out.  What does the Directionality control, visible ONLY when the Middle East and South Asian composer is active WITH Language features enabled, show?  THAT is the ONLY test that counts.

If you would like, we can do a web-hosted screenshare to get to the absolute bottom of this problem.  I will not be in the office Monday, but Tuesday works...

Thanks,
David

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 11, 2016 Oct 11, 2016

Copy link to clipboard

Copied

Hi David,

I've seen some old posts about the directionality switching to R2L, eg, http://thedigitalhippies.com/digital/photoshop-cs6-text-glitching-fixing-the-text-corruption-problem... -- actually, it was that post where I learned how to switch back to L2R.

I'll be doing some more Photoshop work soon, and I'll have a screen recorder running from start to finish. That way I won't have to waste your time (since I can't guess when the problem may reoccur).

I'll post a link once I have something you can look at.

Thanks,

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 11, 2016 Oct 11, 2016

Copy link to clipboard

Copied

I have a video on the same topic, where I spell out not just how to fix the problem, but also how it happened in the first place.  Check it out here: https://www.youtube.com/watch?v=17gM33tB1Hw  

Thanks,
David

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 12, 2016 Oct 12, 2016

Copy link to clipboard

Copied

It happened in my company also. My boss has Photoshop with UI before Spectrum. I think he has CS6. He never changed the special options. And it happend me a week after on my another PC with PS 2015.5

I suspect Microsoft anniversary update, they did something wrong. Never happened before.

Blackthorn Group: do you have Win10 with anniversary update?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 12, 2016 Oct 12, 2016

Copy link to clipboard

Copied

Prior to 2015.5, I also never experienced this. It only happened recently, and yes, I do have the Win10 Anniversary Update installed, just a week or so ago. Come to think of it, I don't think I ever experienced this issue prior to the Anniversary Update.

I will be screen recording my next session with Photoshop to see if it would reveal any clues as to why this is happening.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 12, 2016 Oct 12, 2016

Copy link to clipboard

Copied

Hey guys,

I would be VERY curious to hear whatever you come up with.  I've never heard of any other users having this issue, so this is all news to me, but then so is the anniversary update (I'm not running it).  I'm really interested in both figuring out the trigger as well as getting this resolved.

Thanks,
David

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 14, 2016 Oct 14, 2016

Copy link to clipboard

Copied

It happened again. I created a new document and this was first text layer in document.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

Hey Jaroslav,

Any luck on figuring out the trigger to this?  I'm still able to repro this issue...

Thanks,
David

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

Not yet. Would it help if I turned a detailed log of all events into a txt file? And then I would sent it to you when I spot the bug?

Can Photoshop recognise text direction from Windows locales setings? If I would have e.g. Windows in arabic language. Would be paragraph option turned on by default? If yes, then maybe Microsoft could modified something in update and Photoshop could get wrong data.

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

I found interesting thing. I can reproduce it with my script for spliting text to layers by custom character. It worked always without this bug before Aniversary update.

Anyway my boss had same bug and he uses only default things in Photoshop. Nothing extra.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

Can we get a copy of your script and the PSD to run it against?

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 18, 2016 Oct 18, 2016

Copy link to clipboard

Copied

I will send it to you e-mail.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 18, 2016 Oct 18, 2016

Copy link to clipboard

Copied

Thanks. Got the email. David and I will take a look.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 25, 2016 Oct 25, 2016

Copy link to clipboard

Copied

It happened again in most recent version. It was new unsaved document. No script executed. And I was switching windows between avocode, visual studio and photoshop during my work with this document.

The interesting is, that if I set paragraph style, then it is reseted to wrong settings if I create new text layer.

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 02, 2016 Nov 02, 2016

Copy link to clipboard

Copied

It happened again. Newly created, non-saved document. I woke-up PC from hibernation.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 02, 2016 Nov 02, 2016

Copy link to clipboard

Copied

Hello all,

I've been working on old PSDs the last little while and have not encountered the R2L issue. So it looks like any existing PSD that had L2R directionality stayed that way. I'll continue to keep an eye on the issue for newly created documents.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 02, 2016 Nov 02, 2016

Copy link to clipboard

Copied

Howdy Jaroslav,

If you're seeing this text directionality problem after you set a paragraph style, my first thought is that you should make sure you got your copy of Photoshop from a legal source. I say that because we did have a few reports along those lines a few years ago, but they all boiled down to hacked installs. I kinda doubt that is a real issue today, but it's worth looking into as I haven't been able to repro the problem nor has anyone else in-house. Another idea is that your installer settings somehow got corrupted so that your PS thinks you're running English for Arabic or Hebrew users (the only English SKUs which will default to R2L -- the only other SKU is North African French). I will, however, have more time in the near future (been busy with today's release) and I'll start playing with your sample file in earnest...

Thanks,

David

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 03, 2016 Nov 03, 2016

Copy link to clipboard

Copied

I think paid subscription and prerelease are enough legal source 🙂

Anyway this bug is present in CC 2015.5 and CC 2017 probably also in CS6 (not sure which version has my boss)

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

Copy link to clipboard

Copied

Sure enough -- I only raise the idea cuz we saw it before.Have you tried uninstalling and reinstalling -- it REALLY sounds like your installations are configured to default to the MENA (Middle East and North African) settings. And, like I said, I haven't heard of this elsewhere.Also, and this just occurred to me, there's a chance that your particular linguisitc SKU might have a bug. What language are you running Photoshop in?

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 04, 2016 Nov 04, 2016

Copy link to clipboard

Copied

I have installed both. Czech and English and now I am running English with czech keyboard. And text layers are created with English:USA by default.

How much should I uninstall? Installing new version of Photoshop 2015.5 > 2017 is not enough?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 07, 2016 Nov 07, 2016

Copy link to clipboard

Copied

Howdy Jaroslav, So, generally, there should be no difference between the English version and a localized version of Photoshop. Under the hood, they're almost the exact same app. The Czech version is just the English version with the strings externalized and translated. Almost. There IS a difference with default settings, such as units and color settings and page layouts. Which leads me to why I asked if you were running a non-English version -- we do have three SKUs (English for Arabic, English for Hebrew, and North African French) which have the other default text engine settings. Thus, in a world without bugs, you must have installed one of these. Now, as someone that lives in the real world, it's quite possible that there's some lingering setting bug from a previous install, plus it's also possible that either the Czech version has an incorrect setting -- or did previously. So let's try and knock out that possibility...!Thus, to rule all this out, I would recommend COMPLETELY removing all instances of Photoshop for both languages. Total uninstall. Once this is done, reboot the OS and reinstall the latest English version of PS and see if the problem goes away. Yes, a TOTAL pain in the butt -- I'm really sorry for the hassle but it's the only way I know of to rule out application language as a cause. I'm still not hearing any other users with this issue, so there's gotta be something unusual and complicated about it (more than just running in Czech, cuz we specifically test that!).Meanwhile, on my end, I'm going to pass these details along to Tech Support and our vendor teams to see if they've seen anything like this or can reproduce it. Hopefully, we'll get to the bottom of this soon.Thanks and sorry for the inconvenience,David

Votes

Translate

Translate

Report

Report