P: v23 crashes on the new Intel 12th gen CPU PC.

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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Fore refreence I upgraded my i7 6700K CPU to a new i7 12700KF which came out this month. Photoshop 2022 has been working perfect on the old CPU and only recently I got round to using Photoshop only to find it will not load images due to a crash bug on the new CPU system.

 

I can replicate this bug  so it is definitely a bug in the 2022 version of PS currently on the Creative Cloud. I can uninstall and reinstall and still get the same issue. This bug does not exist on Photoshop 2021 having done some testing with that too.

 

If I launch Photoshop 2022 and open any image, the app crashes with no error. Just closes itself.

If I go to Task Manager in Windows with Photoshop open and then manually assign affinity to only the P-Cores of the 12700K then I can load any image and work on them no problems at all. This confirms to me that Photoshop 2022 has an issue where it crashes when Intel thread Director and WIndows 11 assign Photoshop threads to the CPU and as some will be rsiding in the E-Cores, it seems to fall over there.

 

I am continuing to use Photoshop 2021 for now until this bug can be patched in 2022!

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correct answers 2 Correct answers

Adobe Employee , Nov 23, 2021 Nov 23, 2021
Please update Photoshop 23.0.2 version to resolve this problem and refer @Adam Jerugim response.  
Status Fixed

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Adobe Employee , Nov 22, 2021 Nov 22, 2021
v23.0.2 was just posted for download and contains a fix for this issue. If you're still seeing issues after updating, please let me know. Also a reminder to remove the PSUserConfig.txt file you were using as a workaround. Thanks.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Hi, kudos for the troubleshooting steps concerning the cores.

One question: you also had to change your Motherboard, any other changes on your PC? (even if indeed the thread director seems to be a possible issue)

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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Hi there,

Just motherboard and CPU. Thread Director is an internal piece of hardware that sits between the CPU and OS so not something the user can look at or change. I imagine it's something along teh lines of some older games which use certain DRM that don't work with the new 12th gen chips as the P-Core <> E-Core handovers look like something dodgy going on to the DRM system those games use. The temporary workaround for those games is also to disable the E-Cores until the games/DRM are patched it seems.

 

Info on that here: https://www.pcgamer.com/uk/intel-alder-lake-drm-game-list-workaround/

I imagine Photoshop 2022 has something new builtinto this version that is causing something similar perhaps?

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Community Beginner ,
Nov 12, 2021 Nov 12, 2021

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Same issue here, I upgrade to Intel new 12700k CPU, Photoshop v23 open files then crashed. Photoshop v22.5 works fine without issue.

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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Glad I'm not alone! Was kinda thinking it was just me for a bit haha!

I guess we may see another update soon.

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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@hakokoto you are seeing this issue: https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-23-0-crashes-when-trying-to-use-to... If you update to 23.0.1 it should fix your issue.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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@Robbie Khan 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

You may well be seeing what @hakokoto is seeing but can't be sure without a crash report. Try updating to 23.0.1 and see if you still have a crash. If you do, submit a crash log with your email address and I can investigate.

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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No i fyou check what he said, it's the exact issue I have, opening an image results in a crash, same new Intel 12th gen CPU as well.

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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@Jeffrey TranberryThanks for the crash report note, I don't actually get a crash report dialogue come up because as mentioned Photoshop just crashes completely out before any crash report box can appear.

 

23.0.1 has the exact same issue. Nothing in the changes for 23.0.1 address anything to do with the way CPU threads are handled either on this new P-Core E-Core architecture.

 

Here is the event log from Windows Reliability History log on the test I just did to replicate the crash:

 

Screenshot 2021-11-12 161957.jpg

 

Text copied version:

--------------------------

Source
Adobe Photoshop 2022

Summary
Stopped working

Date
?12/?11/?2021 06:11

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop 2022\Photoshop.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 23.0.1.68
Application Timestamp: 618562eb
Fault Module Name: StackHash_91fa
Fault Module Version: 10.0.22000.282
Fault Module Timestamp: b594bedc
Exception Code: c0000374
Exception Offset: PCH_B0_FROM_ntdll+0x00000000000A3EB4
OS Version: 10.0.22000.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 91fa
Additional Information 2: 91fafe65fd40bed1767ad2396fd2f490
Additional Information 3: 4283
Additional Information 4: 428368b000cf97215a5e9424613afc3c

Extra information about the problem
Bucket ID: a217edb51212e9754754f3435c685349 (1681236031554736969)

--------------------------

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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Crash Reporter is a separate process from Photoshop which should pop-up within roughly a minute after Photoshop crashes. You've probably dismissed the dialog in the past so it doesn't show. There are instructions in this document on how to turn it back on: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html  


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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@Jeffrey TranberryI have tried the reg entry change (it already existed and I overwrote it as instructed), then replicated the issue but still got not crash reporter dialogue.

 

I suspect what is happening is because of the way the different cores are working on these new Intel CPUs, the crash reporter app is not detecting a crash and isn't popping up when Photoshop actually crashes. If I force Photoshop 23.0.1 to use only the P-cores of the CPU then there is no such problem but of course then I'm running Photoshop with reduced performance as it's not maximising the efficiny and power of my new CPU like it should via the use of Intel Thread Director under Windows 11.

 

Unless there is a manual way to submit a crash log then I don't know how else I can submit something to the system other than post about it here 😕

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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Hi Robbie,

Can you try a quick test for me? Try disabling the Camera Raw plug-in (by adding a tilda '~' to the front of the file name: ~CameraRaw.8bi) in the following location: /Program Files/Common Files/Adobe/Plug-ins/CC/File Formats/

 

Make sure to quit before making the change and the restart. Does the application still crash?

 

Thanks,

Adam

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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Hi @Adam Jerugim  I've just tried this cheers and Photoshop still crashes right after I open any image.

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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I can reproduce this on my system. Does the app freeze first and then crash?

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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@Adam Jerugim  That is correct!

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Community Beginner ,
Nov 12, 2021 Nov 12, 2021

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@Jeffrey Tranberry 

Hi, it is PS 23.0.1 and crashed right after opening files like PSD. I have submitted crash report with the same Email of this account. But I am wondering if it sended the report or not.

 

The crash report window sometimes freezes and disappear after few seconds, same as PS window, I am wondering they crashed together. Sometimes it will not show up, only see PS crash to desktop.

 

The issue only happens on PS 23.0.1, PS 22.5.3 does not crash under new CPU configuration.

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Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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Same here with 12700k, crash immeditaely after opening any image. I have transmitted several crash reports already.

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Explorer ,
Nov 13, 2021 Nov 13, 2021

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@hy7atThat's great to hear that you have been able to submit a crash report, I don't even see the dialogue but on the off chance it does appear, it vanishes within  a copuple of seconds!

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Explorer ,
Nov 13, 2021 Nov 13, 2021

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PLEASE fix this, it's absolute madness 😞

 

I've submitted several error reports but most of the time it just crashes before I can submit.

 

This is a critical issue and needs to be solved ASAP.

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Explorer ,
Nov 13, 2021 Nov 13, 2021

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My system:

12900k

ASUS Strix-F Z690

64GB DDR5 4800

RTX 3090

Samsung 980 Pro

 

Photoshop v 23 and v 23.0.1 crash constantly for me.  Most of the time without the option to submit a crash report.  Crashes 100% of the time when using object selection tool or changing object selection tool types (rectangle to lasso).  Lots of other conditions cause crashes as well.

 

Photoshop v 22.5.3 has not crashed for me since upgrading to the new system.

 

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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Hi Mork, I can see some crash logs for 23.0.0 from you but none from 23.0.1. They DO NOT match the crash bucket that the OP on the thread is hitting. Can you please submit a crash from 23.0.1 with your email address in the dialog so I can have engineering investigate?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 14, 2021 Nov 14, 2021

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Hi @Jeffrey Tranberry - I just ran Photoshop 23.0.1 to test and this time got the crash submit dialogue box and managed to subvmit the crash log. HOpefully you can see that?

Also system info from my machine as follows:

 

Adobe Photoshop Version: 23.0.1 20211105.r.68 96a498e x64
Number of Launches: 1937
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.22000.318
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 3610 MHz
Built-in memory: 32640 MB
Free memory: 20923 MB
Memory available to Photoshop: 25088 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config: ^4
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2070 SUPER
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,401 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=179331111 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

[698 ms]
Start sniffer 2021-11-14 17:52:49
# Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=179331111 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

{45 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070 SUPER index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070 SUPER
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,401 MB
VRAM: 8,401 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,112 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070_SUPER
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll
Driver date: 2021-10-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.14.9649
Supports UMA: UNSUPPORTED
D3D-ID: 7812
End platform native
{155 ms}

{155 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,401 MB
VRAM: 8,401 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,112 MB
API version: 2.1 (2.1.2 NVIDIA 496.49)
Device version: 2.1 (2.1.2 NVIDIA 496.49)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070_SUPER
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll
Driver date: 2021-10-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.14.9649
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{248 ms}

{248 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070 SUPER
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070_SUPER
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 372 GB / s
Compute score: 3,685.25
Device name string: NVIDIA GeForce RTX 2070 SUPER
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{626 ms}

Exit code kExitNormal
End sniffer 2021-11-14 17:52:49
[kStatusNormal, kExitNormal]

[699 ms]
Finish RunAllAPIs

[3473 ms]
Start GetSnifferResult

[3473 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040930010522662594
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\ROBBIE~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 837.5G, 404.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

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mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/09/11-00:41:28 79.6d286d5 79.6d286d5
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.0
PSViews.dll Adobe Photoshop 2022 23.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.8a94e6d 79.8a94e6d
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.5.4-1-60dbcb9
UPIC 2.3.1


Required plugins:

Accented Edges 23.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.0 - from the file “Filter Gallery.8bf”
Average 23.0 - from the file “Average.8bf”
Bas Relief 23.0 - from the file “Filter Gallery.8bf”
BMP 23.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.0.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.0.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf”
Charcoal 23.0 - from the file “Filter Gallery.8bf”
Chrome 23.0 - from the file “Filter Gallery.8bf”
Cineon 23.0 - from the file “Cineon.8bi”
Clouds 23.0 - from the file “Clouds.8bf”
Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.0 - from the file “Filter Gallery.8bf”
Conté Crayon 23.0 - from the file “Filter Gallery.8bf”
Craquelure 23.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.0 - from the file “Filter Gallery.8bf”
Crystallize 23.0 - from the file “Standard MultiPlugin.8bf”
Cutout 23.0 - from the file “Filter Gallery.8bf”
Dark Strokes 23.0 - from the file “Filter Gallery.8bf”
De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf”
Dicom 23.0 - from the file “Dicom.8bi”
Difference Clouds 23.0 - from the file “Clouds.8bf”
Diffuse Glow 23.0 - from the file “Filter Gallery.8bf”
Displace 23.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.0 - from the file “Filter Gallery.8bf”
Entropy 23.0 - from the file “statistics.8ba”
Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be”
Extrude 23.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.0 - from the file “FastCore.8bx”
Fibers 23.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.0 - from the file “Filter Gallery.8bf”
Filter Gallery 23.0 - from the file “Filter Gallery.8bf”
Fresco 23.0 - from the file “Filter Gallery.8bf”
Glass 23.0 - from the file “Filter Gallery.8bf”
Glowing Edges 23.0 - from the file “Filter Gallery.8bf”
Grain 23.0 - from the file “Filter Gallery.8bf”
Graphic Pen 23.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.0 - from the file “Standard MultiPlugin.8bf”
IGES 23.0 - from the file “U3D.8bi”
Ink Outlines 23.0 - from the file “Filter Gallery.8bf”
JPEG 2000 23.0 - from the file “JPEG2000.8bi”
Kurtosis 23.0 - from the file “statistics.8ba”
Lens Blur 23.0 - from the file “Lens Blur.8bf”
Lens Correction 23.0 - from the file “Lens Correction.8bf”
Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf”
Liquify 23.0 - from the file “Liquify.8bf”
Matlab Operation 23.0 - from the file “ChannelPort.8bf”
Maximum 23.0 - from the file “statistics.8ba”
Mean 23.0 - from the file “statistics.8ba”
Measurement Core 23.0 - from the file “MeasurementCore.8me”
Median 23.0 - from the file “statistics.8ba”
Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf”
Minimum 23.0 - from the file “statistics.8ba”
MMXCore Routines 23.0 - from the file “MMXCore.8bx”
Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.0 - from the file “Filter Gallery.8bf”
Note Paper 23.0 - from the file “Filter Gallery.8bf”
NTSC Colors 23.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.0 - from the file “Filter Gallery.8bf”
OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.0 - from the file “Filter Gallery.8bf”
Palette Knife 23.0 - from the file “Filter Gallery.8bf”
Patchwork 23.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf”
PCX 23.0 - from the file “PCX.8bi”
Photocopy 23.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.0 - from the file “ChannelPort.8bf”
Pinch 23.0 - from the file “Standard MultiPlugin.8bf”
Pixar 23.0 - from the file “Pixar.8bi”
Plaster 23.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.0 - from the file “Filter Gallery.8bf”
Pointillize 23.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.0 - from the file “PBM.8bi”
Poster Edges 23.0 - from the file “Filter Gallery.8bf”
PRC 23.0 - from the file “U3D.8bi”
Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Radiance 23.0 - from the file “Radiance.8bi”
Range 23.0 - from the file “statistics.8ba”
Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be”
Reticulation 23.0 - from the file “Filter Gallery.8bf”
Ripple 23.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.0 - from the file “Filter Gallery.8bf”
Save for Web 23.0 - from the file “Save for Web.8be”
ScriptingSupport 23.0 - from the file “ScriptingSupport.8li”
Shake Reduction 23.0 - from the file “Shake Reduction.8bf”
Shear 23.0 - from the file “Standard MultiPlugin.8bf”
Skewness 23.0 - from the file “statistics.8ba”
Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.0 - from the file “Filter Gallery.8bf”
Solarize 23.0 - from the file “Solarize.8bf”
Spaces 23.0 - from the file “Spaces.8li”
Spatter 23.0 - from the file “Filter Gallery.8bf”
Spherize 23.0 - from the file “Standard MultiPlugin.8bf”
Sponge 23.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf”
Stained Glass 23.0 - from the file “Filter Gallery.8bf”
Stamp 23.0 - from the file “Filter Gallery.8bf”
Standard Deviation 23.0 - from the file “statistics.8ba”
Sumi-e 23.0 - from the file “Filter Gallery.8bf”
Summation 23.0 - from the file “statistics.8ba”
Targa 23.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.0 - from the file “Filter Gallery.8bf”
Tiles 23.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.0 - from the file “Filter Gallery.8bf”
Twirl 23.0 - from the file “Standard MultiPlugin.8bf”
U3D 23.0 - from the file “U3D.8bi”
Underpainting 23.0 - from the file “Filter Gallery.8bf”
Vanishing Point 23.0 - from the file “VanishingPoint.8bf”
Variance 23.0 - from the file “statistics.8ba”
Water Paper 23.0 - from the file “Filter Gallery.8bf”
Watercolor 23.0 - from the file “Filter Gallery.8bf”
Wave 23.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.0 - from the file “WIASupport.8li”
Wind 23.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.0 - from the file “WBMP.8bi”
ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.0.0.118 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.0.0\"
CDO: 1.102.0
CmdN: 1.9.1
CDP: 1.127.0
Projects: 1.0.46
Discover Panel (Loaded) 1.11.0.33 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.41.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"

CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"

CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"

Plugins Panel (Prepared) 1.3.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0

Neural Filters (Registered) 1.9.21.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
LogiOptions version 9.40.13.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
LogiOptionsPlus version 0.60.3677.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsPlusAdobe\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Explorer ,
Nov 14, 2021 Nov 14, 2021

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NOte that Photoshop detects Windows 11 as Windows 10, other apps do the same, I am on WIndows 11 not Windows 10.

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Explorer ,
Nov 14, 2021 Nov 14, 2021

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It crashes without the ability to send the crash report.

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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@Mork Cubeman There are instructions in this document to re-enable the Crash Reporter dialog if it has been switched off: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 14, 2021 Nov 14, 2021

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@Jeffrey Tranberry  the thing is that guide is of no help in these instances as mentioned earlier up the thread as the crash reporter app is unable to detect a crash of Photoshop most of the time, and the other times it does, it also crashes whilst completing the crash submission.

 

The remainder of the time it doesn't even pop up because either it crashes before it loads properly or doesn't load at all because it has not registered the fact that Photoshop has crashed due to this overall bug in 23.x.x.

 

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