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Inspiring
May 13, 2022
解決済み

Can no longer see brush, eraser or any tools. Caps lock is off.

  • May 13, 2022
  • 返信数 6.
  • 278 ビュー

Creative Cloud Photoshop 23.3.2 updated just now.

Cannot see any brush or eraser points. No matter if caps locked or off.

Windows 10.

 

Prefs/Cursors has Painting: Full size brush tip, Standard for other cursors. Changing these settings does not bring back my brushes.

 

I cannot see where my brush or eraser are. Is there a fix please? 

このトピックへの返信は締め切られました。
解決に役立った回答 Joanna5FE6

Somehow things have resovled themseleves and I now have mouse functionality restored. Yay. 

返信数 6

Joanna5FE6作成者解決!
Inspiring
May 15, 2022

Somehow things have resovled themseleves and I now have mouse functionality restored. Yay. 

Nancy OShea
Community Expert
Community Expert
May 15, 2022

[Moderator moved from BUGS to DISCUSSIONS as this was not a software issue.]

 

 

Nancy O'Shea— Product User & Community Expert
Joanna5FE6作成者
Inspiring
May 15, 2022

Do these screenshots tell you anything helpful?

Nancy OShea
Community Expert
Community Expert
May 15, 2022

Make sure your computer meets the minimum CPU & GPU requirements to run Photoshop.

- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User & Community Expert
Joanna5FE6作成者
Inspiring
May 15, 2022

Thanks for the suggestion. It was already unchecked. 

I have the same install on my personal laptop and everything works perfectly so this is obviously an issue relating specifically to my work laptop. I think I have a graphics processor issue. 

Legend
May 13, 2022

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

Joanna5FE6作成者
Inspiring
May 13, 2022

Update: I can see the mouse pointer show the brush when I increase the brush size to 500 px or more. But that's absolutely not use. I need to see it at all sizes.

I'm also having issues in InDesign - I cannot resize shapes. It's not possible to grab the corners of selections or shapes to grow or shrink them. They just rotate or move around. 

Changing to a different mouse does not help.

It sounds like there is something in CC that is not responding to my mouses correctly.