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Photoshop Droplet not working for MacOS Ventura

Community Beginner ,
Jul 06, 2023 Jul 06, 2023

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When I create a simple PS droplet, it will go to the desktop, but when I drag a .jpg photo to the droplet, it says the droplet is damaged. So then I open the droplet and close it and it seems to open Photoshop, but then it won't open a new image and save the droplet preset actions to a new image. 

 

I am in admin mode on my MacOS Ventura.

 

What else could it possibly be?

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correct answers 2 Correct answers

Community Expert , Jul 07, 2023 Jul 07, 2023

Hi @Samantha29451764ompg do not rewrite the droplet or adjust your Photoshop.

This is a known Ventura issue.

 

  1. Go to Finder and select your droplet.
  2. Right-click and open.
  3. The error message will come up. Click open.
    kevinstohlmeyer_0-1688733584541.png

     

  4. This will open in the Droplet app (Mac Ventura).
  5. Quit the app and your droplet will now work.
    @Ranjisha Sengupta you should note this for any future reports of broken droplets.
 

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Participant , Apr 11, 2024 Apr 11, 2024
Right-Click on the Droplet in the Finder. Click OPEN. The droplet should
work after that.

g

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Adobe
Community Expert ,
Feb 12, 2024 Feb 12, 2024

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Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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Yes, I saw that post, but it didn't work for me.

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Participant ,
Apr 11, 2024 Apr 11, 2024

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LATEST
Right-Click on the Droplet in the Finder. Click OPEN. The droplet should
work after that.

g

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Hola, 

 

Ayer instale MacOS Ventura, el último sistema operativo de MAC y todos mis droplets quedaron inservibles, me salta una pantalla dicienddo que están dañados.

 

He creado nuevos droplets con el sistema operativo y Adobe Photoshop a la última versión y me sigue aparecienddo el mismo problema.

 

¿Alguna soluución?

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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The risk associated with being an early adopter for an OS is that Adobe has yet to release an update for Ventura.

You should always check your major software packages prior to doing an OS upgrade like this.

The current PS version was built with Monterey as the OS at the time of release.

Hopefully you can either downgrade back to Monterey or see how quickly Adobe will release an update related to Ventura.

Software companies cannot release OS related updates until the manufacturer (Apple) publicly releases the OS, which was only 2 days ago.

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Community Beginner ,
Oct 31, 2022 Oct 31, 2022

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Problem solved:

https://www.youtube.com/watch?v=10MGw1hhFec

Its a Bug not a Feature. Why dont worl Apple and Adobe together.

Its the same problem in older Mac OS-versions, whe you send a droplet via Mail or other:

Apple don´t accept the signature.

Stay tuned

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Thank you! This method on youtube fixed my Acrobat Droplet that stopped working in OS Ventura. It was setup to convert fonts in pdfs to outlines and always worked perfectly throughout the years until Ventura. Now it's back and I am a happy camper again. Cheers!

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Thank you very much...I was lost and your help has been very useful!!! Thanks once again

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New Here ,
Dec 02, 2022 Dec 02, 2022

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Good morning,
I have a problem with droplets in photoshop 2023 version even recreating it tells me it is corrupted, do you have a solution?
System Mac Ventura

Thanks

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Have you tried recreating with the PS Beta available in the CC desktop app?

What does your droplet do?

There are known issues with Ventura but droplets specifically are not listed.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-ventura.html

 

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Right click on the Droplet and then click Open.

Now the droplet should work.

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New Here ,
Dec 27, 2022 Dec 27, 2022

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Community Expert ,
Dec 28, 2022 Dec 28, 2022

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This is a mac issue.

  1. Go to Finder and select your droplet.
  2. Right-click and open.
  3. The error message will come up. Click open.
    kevinstohlmeyer_0-1672234965792.png

     

     

  4. This will open in the Droplet app (Mac Ventura).
  5. Quit the app and your droplet will now work.

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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When I right click and press open, I do not see the option to hit open still. Is there any other known workaround?

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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What Mac OS version are you on?

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Ventura 13.1

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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I should add, when I go through the steps to right click and it open, I get the exact same error that is presented when trying to use the droplet through the standard workflow, that worked before the update to Ventura.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Check your Apple System Preferences/Security and Privacy - did the droplet get flagged and requires an accept to open?

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Hi Kevin,

 

Firstly - thanks for your help and being so prompt!

 

It does get flagged in system settings. When I click on Open Anyway and authenticate with admin credentials, I just get the same error that we get using the droplet any other way. It seems like everything I find online doesn't work, but I have also tried reinstalling PS with no luck either.

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Hi Kevin,

 

Firstly, thanks for your help and being so prompt!

 

I do get prompted in System Settings, however when I press open anyway, and authenticate with admin credentials, we get the same error that we get any other time.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Once you allow can you quit the droplet and try right clicking again?

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Droplet never appears in the top left. When the error message comes up, it just says finder or whatever program was open previously.

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Community Beginner ,
Jan 12, 2023 Jan 12, 2023

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Now I am thoroughly confused. Try setting up a droplet on my computer today and was able to do the Ctrl+Right click method to get it working. I am updating one more computer in the office tomorrow to see if it works, here's to hoping just the one computer gives me a big headache

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Did you restart your computer in between attempts?

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Community Beginner ,
Jan 12, 2023 Jan 12, 2023

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Yes, these attempts are over several days, recreating scripts, reinstalling photoshop. Pretty much have done anything I can think of software wise short of doing an OS reinstall.

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