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NJH1955
Participating Frequently
July 24, 2020
質問

Error 16 Photoshop CS6 on mac OS 10.10.5 Yosemite

  • July 24, 2020
  • 返信数 2.
  • 981 ビュー

Woke up this morning to Error 16.  It wants me to uninstall and reinstall Photoshop cs6. But there is no uninstall app on my computer. Any ideas? Thanks!

 

 

{Thread title edited by moderator}

このトピックへの返信は締め切られました。

返信数 2

gener7
Community Expert
Community Expert
July 25, 2020

Open Terminal

Copy and Paste this command:  sudo chmod -R 777 /Library/Application\ Support/Adobe

 

NJH1955
NJH1955作成者
Participating Frequently
July 25, 2020

ok. Nothing happened. After I  pasted the command, it asked for my password. After that, I was right back at the original Terminal prompt.

Legend
July 25, 2020

That command does its job but writes no messages.

When looking for SLStore, are you aware of the difference between /Library and ~/Library, and how to go to these folders even though they are hidden? 

nikunj.m
Legend
July 24, 2020

Hi there,

 

We're sorry about the trouble with Photoshop. Please try the steps suggested in the article: https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

 

Let us know if it helps!

Regards,

Nikunj

NJH1955
NJH1955作成者
Participating Frequently
July 25, 2020

Thx!  But there is no SLStore folder in Library/Application Support/Adobe/SLStore.

 

Not sure if you saw but I have CS6, not Creative Cloud.