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Fixed: Unable to Rasterize EPS Upon opening in Photoshop 22.4.3

Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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After updating Photoshop, my EPS files are automatically opened up before I can resize them. It was working fine before then. I'm on a macOS Big Sur 11.4

 

Other computer specs:

Processor: 2.6 GHz 6-Core Intel Core i7

RAM: 16 GB 2667 MHz DDR4

Graphics Card: AMD Radeon Pro 5300M 4 GB

 

Is this a bug in the new update or am I doing something improperly with the latest update?

 

{Moderator note: PS-70057}

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correct answers 1 Correct answer

Adobe Employee , Aug 23, 2021 Aug 23, 2021
Hi all, We're happy to annouce the release for Photoshop 22.5 release which includes the fix for this issue. Please update Photoshop and let us know your feedback. Thanks, Mohit

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Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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@defaultfuqptgjel0pc wrote:

After updating Photoshop, my EPS files are automatically opened up before I can resize them. It was working fine before then. I'm on a macOS Big Sur 11.4

 


 Rasterize or resize? Are you placing the EPS files or opening them in Photoshop?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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I'm opening them. Before the update, I was always asked to rasterize the file. Now it's opening as channels and paths.

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Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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Could you please post one eps and screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible to illustrate what result you get? 

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Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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Gladly! Screen Shot 2021-07-21 at 10.10.43 AM.png

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Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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Please dont clip screenshots to exclude relevant parts. 

I fail to see the Paths. 

 

Can you provide the eps itself? 

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Adobe Community Professional ,
Jul 22, 2021 Jul 22, 2021

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Hi
This has been reported in several threads. See:

https://community.adobe.com/t5/photoshop-ecosystem/cannot-open-eps-file-in-photoshop-index-layer/m-p...

Rolling back to a previous version using the CC app works for now.

Please report it as a bug so Adobe will see it here: https://feedback.photoshop.com/ 

 

ABD361F0-F858-4387-AB06-E7E9359CC34B.jpeg

 

EDIT on July 26: the link here no longer goes to a separate post because Staff has just merged several threads into one.


~ Jane

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Explorer ,
Jul 21, 2021 Jul 21, 2021

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It's a bug.

More here:  https://community.adobe.com/t5/photoshop-ecosystem/cannot-open-eps-file-in-photoshop/m-p/12189573

 

This workaround allowed me to open .eps files:

"On windows i have to use File>Open As Generic EPS and on mac highlight the eps file in the photoshop open dialog and select Generic EPS from the Format dropdown menu."

 

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Adobe Community Professional ,
Jul 22, 2021 Jul 22, 2021

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@Terry5FF7 Thank you! This method is working for me on v.22.4.3 Windows 10 Pro.

JainLemos_1-1626994185185.png

JainLemos_0-1626994033375.png

 

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Community Beginner ,
Jul 23, 2021 Jul 23, 2021

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Superstar - solved it thank you

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Explorer ,
Jul 23, 2021 Jul 23, 2021

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Normally when I drag any EPS file in (in this case I'm talking about my logos), it asks me what size and what DPI I want it to be, then it opens the file with no background as the file does not have one.

 

Now it just opens right up without asking me the size I want it to be, it also puts a white background in, plus the logos looks like crap. What happened? How do I fix this?

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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Does that happen to All eps file or to a certiain eps file? 
Have you tried re-saving the eps files from illustrator and place it into photoshop?

 

If you are using the logos frequently, save them in library and you can simply drag them directly between application 

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Explorer ,
Jul 23, 2021 Jul 23, 2021

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Hello,

 

This happens with all EPS files. I have not done anything with illustrator as I have never used that program before. 

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Explorer ,
Jul 23, 2021 Jul 23, 2021

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I do not appear to have access to Illustrator 

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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Which photoshop version are you using ? 
have you tried resetting photoshop preferences settings?

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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Explorer ,
Jul 20, 2021 Jul 20, 2021

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I upgraded Photoshop on my Mac this morning to v22.4.3 and now I cannot open .eps files as vector images.

When I try to open an eps, instead of giving me the screen which allows me to define the height, width, resolution, it instead opens the file as a small "index" file.

 

Screen Shot 2021-07-20 at 2.22.57 PM.png

 

I tried deleting my Preferences but that did not fix the problem. What am I missing here? I've never seen this before. Is it just a setting I'm not aware of?

 

[title edited by moderator to include "Index layer" for clarity]

 

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Is this and issue with all EPS  files or just this one? Can you try another EPS that has worked for you before?

 

An Index layer generally indicates a GIF, which creates an index of up to 256 colors. Did you create this file, or did it come from another source? 

 

An EPS can be vector or raster or a combination. If you see anchor points, it is vector, and typically Illustrator is the correct application to work with vector graphics. Are there anchor points and can you edit them with the direct selection tool?

 

~ Jane

 

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Explorer ,
Jul 20, 2021 Jul 20, 2021

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This happens with any/all .eps files. It's happening with files I've had for years and opened without any issues.

Also, the same .eps files work great in After Effects and are infinitely scalable.

 

I was also able to properly open them on another Mac running an older version of Photoshop. So it's definitely not an issue with the files themselves.

 

 

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Hi

 

You can report it as a bug so Adobe will see it here: https://feedback.photoshop.com/

 

~ Jane

 

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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@Terry5FF7 I tried this just now with an old eps file (my company logo) and it opened as it should. I'm attaching it here as a test. Are you able to open it in Photoshop and get the regular dialog box? If not, then it is a bug you can report at the link that @jane-e provided above.

 

JainLemos_0-1626815188529.png

 

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Explorer ,
Jul 20, 2021 Jul 20, 2021

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Nope. It opened as a 540x198 Index file.

 

Screen Shot 2021-07-20 at 3.13.33 PM.png

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Hmmm. Seems to be specific to your copy of Photoshop since you only upgraded this morning to v22.4.3. Have you tried rolling back to a previous version to see if that is stable for you?

(P.S. I removed my logo file for now.)

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Explorer ,
Jul 20, 2021 Jul 20, 2021

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I haven't done anything with it yet. I wanted to make sure it wasn't something I'm doing wrong.

Despite what my profile says, I am not a "Community Beginner". And I've been using Photoshop for about 25 years.

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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I would reset the photoshop preferences by going to Photoshop>Preferences>General, clicking Reset Preferences On Quit and then restarting photoshop.

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