P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[kglad]

@guy goffeh16756908 @Luigi29028771jvyc 

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

[Ranjisha Sengupta]

Hi @guy goffeh16756908 and @Luigi29028771jvyc 

Thanks for reporting this.

e have investigated the error, and it has also been found reproducible on our end. This is acknowledged and will be worked on by developers in future updates. Currently, workarounds to this are available on the Adobe Community Forums. Please check this discussion and please upvote https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w....

Best,

Ranjisha

[Ahmosis]

Bonjour,

J'ai Windows 10.

J'ai suivi le conseil de PG et ça fonctionne bien à nouveau.

JP

[EACPhotoSA]

Good day. 

I installed the latest PhotoShop updates yesterday, ver 24.3  

Ever since I did this, as soon as I open an image in any format even PDF, the screen starts to flash black and white. Note this only happens in the block where the image is meant to appear, the rest of the screen is fine. I can even see my tools for PS, just not the image I need to work on. 

[Klebson26028322nni8]

Good morning!
I'm going through the same problem!

[kglad]

@EACPhotoSA @Klebson26028322nni8 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

restart photoshop

========================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[Ged_Traynor]

@kglad "or update to v24.3" isn't the issue related to 24.3 😉

[kglad]

@Ged_Traynor 

is it? i think i've gotten confused with the 24.2 need for rosetta the 24.3 flashing screen.  sheesh.

[Ged_Traynor]

Yes it's 24.3, it's been a mad few days on the forum with the issue, so it's easy to get confused 😀

I must have type this "enable this optiion in preferences and restart Photoshop" a thousand times at this stage 🤣

[kglad]

@Ged_Traynor 

thank you very much for that correction.  (i'm trying to fix the several messages i messed up today.)

[michaelw88909638]

I have recently installed the latest Photosop and image files are no longer opening. This has been replced with a white flashing screen. Please advise.

[kglad]

with ps v24.2, open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

or use ps v24.3

=======================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from cc desktop bugs>

[Chani_Luc]

Úlltima actualización de Photoshop v24.3, error al abrir la imagen empieza a parpadear la pantalla

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

<moved from cc desktop bugs>

[Chani_Luc]

Muchas gracias y muy util la información, problema resuelto

[kglad]

de nada! 

[dewlift]

Both Pete Green suggestions worked, separately.  Thanks, but I hope you can fix this permanently. It just started a few days ago, so I didn't really like going back to 2016??

[kglad]

ps seems to be having some problems with its mac releases starting with 24.2 requiring rosetta and then the quick update to that with 24.3 which fixed the rosetta issue but triggered a slew of strobe-like problems.

[devious]

There is a workaround that works for Windows 10, don't know if it works for
Mac but worth a try
Try this,
In Edit/preferences/Technology previews 1. click Older GPU mode (pre 2016)
2. click Deactivate native canvas.
Worked for me. Worth a try.

Dave T.

[kglad]

open photoshop preferences>technology preview>check "disable native canvas"

restart photosh

is all that's needed.

[philipf8942004]

Photoshop funktioniert nach heutigem Update auf v 24.3 nicht mehr.
Der Fehler zeigt sich sofort nach öffnen eines Bildes, indem der Bereich des Bildes innerhalb des Photoshop Programmes nur noch hell -Dunkel aufleuchtet, vor diesem Update lief Photoshop einwandfrei.
Kann ich das Update wieder rückgängig machen ?

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

=============================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[devious]

Worked for me. Thank you.

[mabel25025774]

Gracias, Pete.Green. me funcionó. regards

[Ahmosis]

Hello,

Look at this message of Pete Green. I had the same problem and  it was resolveld with a simple clic.

"

Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12. 

1. The first thing to try would be, enable the Older GPU option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)”
2. If still having trouble, try enabling the "Deactivate Native Canvas" option also in Technology Previews

Regards,

PG"