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Participating Frequently
April 17, 2022
質問

Photoshop 6.0 cannot 'Save As' - PS crashes

  • April 17, 2022
  • 返信数 8.
  • 1325 ビュー

recently the PS 6.0 on my win10 computer began 'crashing' when i try to 'Save As' a file.  The 'Save As' window appears briefly (so as to enter the file name) but quickly disappears as PS crashes.  If i simply make changes to a file and use the 'Save' action, the file saves OK.  'Save As' fails from main file menu or from the 'Save for Web' procedure.  Compatibility is set for Win98/ME.

 

When i initially installed PS 6.0 on this machine, all file saving actions worked OK. then something changed (win10 update?).

このトピックへの返信は締め切られました。

返信数 8

Stephen Marsh
Community Expert
Community Expert
May 2, 2022

You could try if a script allows you to Save As or Save for Web without crashing.

Jimboat作成者
Participating Frequently
May 3, 2022

ok. where do i do that?

/Jim
Stephen Marsh
Community Expert
Community Expert
May 9, 2022

I believe the op is using photoshop 6 from 2001, so no java scripting was available in that release.


@Jeff Arola – You may be right, the plugin was introduced in v7 if I remember correctly, I must have been thinking CS6 and not 6!

Jeff Arola
Community Expert
Community Expert
May 2, 2022

How much free space does the drive have on the computer that ps 6 crashes on?

Jimboat作成者
Participating Frequently
May 3, 2022

The Win10-64 Home computer that ps 6 crashes on has 1TB hdd with 800gb free.  the Win10-64 Home computer that doesn't crash with ps 6 has the same.  could drive or partition size have an effect?

/Jim
Jeff Arola
Community Expert
Community Expert
May 3, 2022

Your good.

It's only when the hd free spsce is more than 1 TB that photoshop versions older than cs have problems.

Jimboat作成者
Participating Frequently
May 2, 2022

I am still having the same problem (not able to SaveAs).(https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-6-0-cannot-save-as-ps-crashes/td-p/12885045) Resetting the Preferences file did not fix my problem.  There is an issue somewhere (that i've not been able to find) since i have 2 Win10-64 Home computers, one operates PS 6.0 perfectly, the other crashes when using SaveAs.  it seems like there is a fix... i just can't find where it is!

/Jim
Jimboat作成者
Participating Frequently
April 30, 2022

I can't figure out why i have PS 6.0 installed on another Win10-64 Home computer and it works fine, saves files as normal without issue.  But on a different Win10-64 Home Computer, PS6.0 will NOT SaveAs files - crash every time. Can't see the difference in any setup between 2 computers.

 

Why does PS6.0 work fine in one location, but NOT in another?  how can i find the difference?

/Jim
Jeff Arola
Community Expert
Community Expert
April 21, 2022
Jimboat作成者
Participating Frequently
April 30, 2022

Nuts!  This didn't work either!  thanks for the suggestion. 😞

/Jim
Jimboat作成者
Participating Frequently
April 19, 2022

not helpful.  i'm not planning on ignoring all windows 10 updates, just to accomodate a problem caused by a previous update.  your response is not helpful, but thanks anyway.

/Jim
c.pfaffenbichler
Community Expert
Community Expert
April 19, 2022

To reiterate what @lambiloon already said, even if you should not want to read it: 

When one decides to stick with obsolete software one should make sure one is able to roll back any and all software and hardware updates in case they »break« the set-up. 

 

What have you done for all-purpose trouble-shooting so far? 

As @Ged_Traynor already mentioned Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point. 

Several points on this page do not apply to your set-up but check it out nonetheless:  

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Jimboat作成者
Participating Frequently
April 20, 2022
c.pfaffenbichler - thanks for your reply.  I have reset all Photoshop preferences, no change to behavior.  even uninstalled PS 6 and reinstalled - first run works ok (SaveAs function works ok), but after re-boot and thereafter, back to situation where 'SaveAs' function crashes PS 6.  PS 6 is set to compatibility Win98/ME (which previously corrected any poor PS 6 misbehaviors).
 
i realize that i'm using an obsolete version of PS on new WinOS.  Stopping all Win10 updates isn't a desirable approach, since we're then missing all Windows fixes (perhaps for this issue, and for all other existing Win10 issues) i like the PS 6.0 version, can't afford the cost of a new version.  I've come to this forum for help, that's all.
/Jim
Ged_Traynor
Community Expert
Community Expert
April 17, 2022

Hi

Try resetting your Photoshop preferences

Jimboat作成者
Participating Frequently
April 19, 2022

<cntl><alt><shift> doesn't open this shortcut.

/Jim
lambiloon
Community Expert
Community Expert
April 17, 2022

Hi yes don't update your windows as photoshop 6 is very old according to windows 10...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional