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Photoshop CC 2015 is so slow it is unusable on my system

Forum|Forum|10 years ago
June 18, 2015
返信数 122.
152686 ビュー

I have no idea what is wrong here but this version of PS its horribly slow.

Here is a video i just captured about this issue:

http://cl.ly/2W0P381A1G1y/60fps-PSCC2015-slow.mp4

There is not difference with GPU enabled, there is no difference if I have or not rules enabled. I never experienced something like with with CC 2014.

MacPro with 12 cores and 64GB RAM

Its there something I could do to fix this?

解決に役立った回答 ChristopherButler

We have a suggestion we'd like affected people to try out.

If you have slow menus or laggy commands, can you try turning OFF font preview (Type>Font Preview Size = None)?

(If it was already off, and you still have slow menus or laggy commands, we'd like to know that as well.)

Thanks.

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A

Anonymous

Mine works well on Windows 7.

nathane80105428

Participant

I think it has something to do with Artboards - I switched off use graphic processor, and it stopped lagging especially using transform - there was this lag until you could resize.

A

Anonymous

Disabling "Preferences > Performance > Use Graphics Processor" also fixed this for me.

FWIW, had no issues with Photoshop when I was running a single GTX 770. Recently installed a second GTX 770 running in SLI, and that brought on the super lag.

H

hdmnm

Participant

Photoshop CC 2015 was running fine until I updated to OS 10.10.5 from 10.10.4. Now I get hesitation and lag every few seconds making the program unusable. All other CC applications run fine. I run a corporate license version, so I uninstalled that and downloaded and enabled a new install using my personal CC login - same problem. So I re-installed Photoshop CC 2014 and it runs fine.

MB Pro (Retina, 15-inch, late 2013)

2.6 GHz i7

16 GB RAM

Colin Holgate

Inspiring

There has been a long discussion in the InDesign forum about slowness since the recent update. It turned out to be the CCLibrary not loading, and quitting that process fixed the issue. It could be the same for other CC apps that are using that library.

Try the steps given here:

Creative Cloud Libraries panel doesn't load in desktop products

A

Aeonsparx

Participant

I have followed your steps in quiting CCLibrary and relaunch photoshop cc 2015 again. To my surprise it works perfectly. However, it reverted back to the slow state after I have restarted the system. But still I can always end CCLibrary and relaunch it to gain speed I have expected.

A

Aeonsparx

Participant

I have exactly the same issue with my 2011 iMac 27" Radeon 6970M running 10.10.4. Just updated my creative cloud apps to the latest patch and photoshop runs so badly that it keeps lagging every few seconds. The interface has become so unresponsive that I felt stupid for paying for 2 seats of creative cloud since a month ago.

I do have another 2012 Macbook pro GTX 650M running photoshop CS4 and it runs like a dream compared to my iMac.

Adobe, I know OSX Yosemite introduced some new issues to Adobe softwares but I do believe there must be something that can be done by Adobe to stop issues like this from happening. Stop blaming Apple for the issues as previous versions of photoshop and etc works fine in Yosemite.

S

Shakesbeare

Participating Frequently

I've also been having sluggish/slow issues with photoshop for a while now.

I'm not a heavy user of Photoshop, so the slowness is perplexing.

Some common things that I've experienced sluggishness in are:

Starting to draw, and drawing a simple clipping path.

Zooming and panning

Using adjustment levels

Cloning

It's worth noting that the files I've been working aren't all that large. 5-10MB would be an average for me at the moment.
Restarting sometimes seems to help, othertimes it doesn't, and the sluggishness isn't consistent.

I also notice sluggishness from time to time in InDesign and Illustrator, but the files I'm working on in those programs are more complex and the sluggishness isn't nearly as common.

Turning off my Wi-Fi to see if that helps isn't really an option as I rely on it for the internet. It's also hard to tell if it helps as the sluggishness I'm experiencing isn't all the time.
Have tried reducing my history to 20, device preview and generator were not enabled.

kenpool

Participant

Came here because I was having the same problem of a sluggish Photoshop on my PC. No problem on my Mac but that may be because the Mac hadn't been updated. Just saw an update, though, for PS on the PC, installed it and, after a reboot, the problem seems to be fixed. Try the new update.

T

Tidal Wave Creative

Participant

I just updated my Photoshop CS 2015 and the application has become completely unresponsive. If I open a file or try to change a Preferences setting I get the spinning beach ball and it just spins and spins and spins. To make matters worse PS CS 2014 is also not usable. I have to force quite the applications. Luckily I kept CS6 still and that version works. Illustrator CS 2015 works as does InDesign CS 2015 and Dreamweaver 2015.

Why have we software purchasers become the bug testers for multimillion dollar corporations too cheap to do it themselves? I've wasted a half day trying to find a solution to be able to work for my clients. So frustrating!!! Not OK Adobe!!!

jacograaff

Known Participant

I do not think it is going to help at all. I have complained and even cancelled one of our subscriptions. My biggest hurdle is I simply do not have the time to move to other platforms right now. I am slowly adopting other solutions and will jump ship once I feel I can do without Adobe's tool set but it could take 2 years. As someone that has been using Photoshop since 1992, AE since 94 etc... it is painful. I am loyal to the software but Adobe has let me down.

At the moment Adobe is not listening. They are having short term success on the wave of all the additional fun mobile apps and acquisitions of complimentary services like cloud-storage, font-hosting and stock-libraries (One dollar photo-club). Most of it is just alternatives for Dropbox and other services I have been using. The productivity tools are suffering most likely because of funds being channels to those acquisitions which brings in more revenue to Adobe on top of our captive subscriptions. The investors would be happy because of potential short terms results. Upper management's loyalty and responsibility, and as such personal bonuses and promotions, lies fist and foremost with investors.

The only way to force a change is mass-action. Loosing a large amount of subscribers in a short period and not just a trickle will help. This will most likely not happen because most organisations, agencies, individuals (like myself) will take time to adopt new platforms.

The alternative mass-action is determining if a process can be started to investigate mass-action through a class-action. Such a step can be taken without stop paying for your subscription. Other subscribers can also then similarly investigate joining in and at least show their fealty to the movement of trying to get Adobe to get it's act together and balance their responsibility to investors with their ability to produce productive tools for clients.

Your couple of $$ a month will have no effect. But multiply that with 10 000 and you can get Adobe to respond.

It was much easier when I had to decide whether to upgrade or not depending on the last year's effort Adobe put into making my tools better. This is exactly the reason so many of us saw the writing on the wall once Adobe went completely subscription/rental based with their licensing.

B

Bobby Henderson

Community Expert

The issue with Adobe doesn't seem unique to me. Investor demands have created a tail wagging the dog situation with a great deal of the personal computing industry. Investors wonder why sales of new PCs are in the toilet, but they fail to realize they're part of the answer to why. Investors have forced developers to throw lots of resources into making software for tablets, phones, watches and other toys. These people must have serious ADHD issues. News flash: I still do the vast majority of my real computing work on a real personal computer. The computing industry needs to return its focus back to PCs and stop having developers running madly in circles (not to mention off-shoring so much of that work).

The current Mac Pro "tower," which looks more like a little coffee bean grinder for the kitchen is a clear sign the money people have no clue just what power users need. That little micro tower was built so it could only accept any expansion cards made specfically for it. For video acceleration it is stuck with mid-range level AMD D300 and D500 FirePro cards. Top of the line beasts like the AMD FirePro W9100 or nVidia Quadro M6000 won't fit in that little dinky cylinder. Meanwhile an off the shelf PC tower can fit 2, 3 or even 4 of those cards, provided the buyer's wallet is deep enough.

I've tried playing around with some of the mobile apps Creative Cloud has available for Android. The novelty wears off very quickly. The tools are too primitive. The Samsung Note 5 screen is big for a phone, but it's too tiny for getting real work done. At best I can only get started on something, but I still have to take the project to a real desktop PC or notebook to get it finished.

It would be nice if there were real viable alternatives to Adobe's software. From what I'm seeing, Adobe's rivals don't have their act together any better.

I use Corel DRAW for a great deal of my sign design work since its technical drawing tool set just blows the doors off Adobe Illustrator. The Illustrator team can't make something as simple as anchor point alignment easy to do. In Illustrator it takes lots of extra clicks to do something I can get done in Corel in only a click or two. With that being said, Corel DRAW has its own problems. I frequently deal with the same kind of choppy performance I've been seeing in the Adobe applications running on my workstation. This is why I suspect there are even larger issues present in Mac OSX and Windows. Corel DRAW still can't do some simple things Adobe Illustrator has always been able to do, like paste vector paths into Photoshop.

I've tried all kinds of graphics applications over the past 20 or so years and have yet to see anything that would be a truly worthy replacement to Photoshop and/or Illustrator. Every "Photoshop-killer" that comes along always has some serious limitation to it. Until Adobe's rivals can step up their A-game Adobe will continue to have much of the graphics market cornered.

Adam Jerugim

Inspiring

Disregard the suggestion to disable wifi.

I have two more tests that I'd like everyone to try to see if it helps with PS CC 2015.1 performance.

1. Disable Device Preview - choose Window > Device Preview and then use the fly-out menu to close the window (quit and re-launch after this step)

2. Disable Generator - go to Preferences > Plug-ins and uncheck "Enable Generator" (quit and re-launch after this step too)

Do either of these changes help with overall performance?

Thanks,

Adam

FrancisDC

Adobe Employee

Hi,

Followed instructions. I'd say that #1 didn't do anything.

However, adding #2 might have helped a bit: I noticed less lag when I switched, via keyboard, from tool to tool (Marquee is a big offender. But then again, Text Tool and others did as well. Might not matter which tool I am choosing?). I'd say that, yes, overall there was an improvement in lagtime after step #2.

Interesting, that, in general, there were times when I was just looking at cc2015 and the beachball would appear. What is it thinking about, processing, who's it talking to? Even while I am doing literally nothing? Hm!

(it's often very spotty. For instance, I poked around at my deliberately chosen 2300px wide image with the Eraser and things bogged down and yet a few seconds later I was erasing all I wanted with no issues. Ah, but then switch TASKS like just deselecting via keyboard shortcut and the beachball appears. Only for about 1-2secs, but it happened. However, if I am using the Marquee tool and deselect, I don't think I have seen the beachball)

Francis

gener7

Community Expert

Have you tried reducing the History States in Preferences > Performance from 50 to 25 (Restart PS)?

S

serewrw

Participant

I feel the same way. Photoshop 2015.1 just feels sluggish. It starts with the startup. PS 2014 is ready to use immediately when I see the user interface, while PS 2015 is unresponsive for 5-10 seconds. The whole PC slows down when the program is loading. Other operations feel slower too. Simple stuff like zooming in or out on an image in the backgroun when a filter window has the focus is faster in 2014 compared to 2015. Same goes for loading images.

I couldn't stand 2015.1 and went back to 2014.

E

estdesigns

Participating Frequently

Yep, I posted on here about two weeks ago and whaddya know, Photoshop is back to complete crawl today. Not only do I lose valuable time just to the lagging application, but I keep creating errors and problems because the app stalls for so long that I end up clicking and dragging things that I'm not intending too.

I really do believe it has something to do with the fact that we're all connected to the Adobe monopoly now, all the time.

Adam Jerugim

Inspiring

While I'm not recommending permanently disabling your wi-fi, it would be helpful if everyone could try temporarily disabling it to see if that helps with performance. That would help us narrow down what's causing the problem.

Please let me know if it helps in your case.

Thanks.

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