Skip to main content
E
Esraaem
Participating Frequently
January 27, 2021
解決済み

Photomerge not starting

  • January 27, 2021
  • 返信数 6.
  • 5070 ビュー

I have a problem with photoshop V22.1.1... Whenever I start photomerge photoshop freezes and I can't do anything. I have to kill it from the task manager...

 

Can anyone help?

 

Thanks

    解決に役立った回答 CShubert

    The team is looking into this and we will get back with what they find as soon as possible.

    Thank you

    返信数 6

    S
    Spirograph
    Inspiring
    April 3, 2025

    So, THIS should be the correct answer:

     

    1) Wait four+ years,
    2) Something, something, something...
    3) Install Photoshop 26.5.
    4) Problem is fixed.
    5) Profit!

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      April 4, 2025

      😉 Done! 

        D
        dalmiro
        Participant
        February 13, 2025

        Hi, I have a problem using photoshop Photomarge.
        Every time I click on Photomarge, the program crashes and closes automatically?
        How can this problem be solved?
        I have the latest available version of the program 26.3 running on Windows 10
        Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
        32gb ram
        AMD RADEON RX570 Series

        S
        Spirograph
        Inspiring
        April 3, 2025

        This thread was about a different issue, Photoshop freezing when trying to get the dialog box up to do a photomerge, and also the same freezing behavior on selecting "Help->System Info". You may want start a new thread or look to see what others have had to say about it actually crashing out of the app altogether.

        The freezing up problem appears to be fixed for me in the 26.5 version.

        S
        Spirograph
        Inspiring
        September 21, 2024

        So somebody just accepted a reply as a "correct answer". Except that what the correct answer says worked, does not work any better than calling it up through Photoshop. The bug continues to exist for a subset of Photoshop users, in particular those using it on certain HP hardware.

        I spent a few hours with an Adobe Support person who was extremely thorough, and he created a case with my log files and other details about my system. Everything he expected would fix it did not. We wiped all adobe software off of the system, reinstalled, ran it in safe mode, etc. He was surprised by this and was fully invested in trying to fix it, but could not. So it's a case in Adobe's system and I've provided all information that I could.

        This is not "Solved". The issue persists.

        S
        Spirograph
        Inspiring
        April 3, 2025

        The bug where Photoshop completely freezes up when choosing the Photomerge menu command and the Help->System Info command appears to be fixed in 26.5.

        Just to summarize my experience, it was only happening on my HP laptop. Not on my Dell desktop. I noticed from my searching on Google and seeing other reports that it was most frequently happening to people with HP hardware.

         

        Also, to be clear, this was not a crash/shutdown with an error. This was a complete freeze of Photoshop, just picking either of the two menu items. No dialogs ever appeared, and the top-level menu item still showed as highlighted. Photoshop had to be shut down with the Task Manager on Windows.

        So if you've seen this, be sure you're up-to-date.

         

        W
        willp40619518
        Participating Frequently
        August 19, 2022

        Hello -

         

        My photoshop app freezes anytime I attempt to initiate a photomerge. This issue has been widely reported on this forum and elsewhere on the internet but no one seems to have found a solution. 

         

        In trying to fix the issue I was asked to provide System info by Clocking on Help>System Info but that also causes the app to freeze. The only way to close it is to End Task. 

         

        Please advise, investigate, and remedy ASAP!

         

        I am running Windows 11 on a MSI laptop 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHz with NVIDIA GeForce RTX2060 with Max-Q Design GPU. 

         

        I have the most recent version of Photoshop and NVIDIA driver.

          D
          dixon.home
          Participating Frequently
          August 23, 2022

          I have tried PS 23.5 and PS 22.59 - on a new computer. When I run Photomerge with no file open, Photoshop consistently hangs. I have tried reinstalling and two different versions of Photoshop.

          To ensure there were no compatibility issues, I tried increasingly more drastic measures:

          1. Reset keeping files - same problem.

          2. Reset removing all files - same problem.

          3. Factory reset, format drive - same problem.

           

          I've read every item on the internet for increasing performance and resolving hangs. I've tried everything. 

           

          My OS is Win 11, with a NVIDIA GeForce RTX 3050 Laptop GPU.

           

          I have removed the display adapter from Photoshop and also from my computer, which did not help either. It appears the graphics card is not the issue. However, I updated the drivers to the most recent ones just in case - same problem.

           

          Photoshop consistently hangs upon clicking "Photomerge" with nothing open, or with files open - doesn't matter either way.

           

          Please help! I bought this laptop specifically to use Photoshop. It is unusable if I can't do Photomerge as I scan large docs and stitch together into Photoshop as the first step.

           

          Again, clean install Windows 11. No other apps or devices installed. I also spoke with tech support for hours, with no resolution.

          B
          bouldergramp
          Participating Frequently
          March 30, 2023

          I just posted this in an other spot on this forum:

          "Well, this is interesting.  Several months ago I tried using Photoshop Elements 10 Photomerge on my newer Dell Vostro 3888 computer.  It is my only computer that is officially Windows 11 compatible.  Photomerge will not work and creates an application error...I don't remember the Event Viewer error description.  

          Anyway, PSE 10 Photomerge works on all our other household computers, desktops and laptops, Windows 10 and 11 (installed using hacks).  My solution was to put the Vostro on a shelf in the garage.  This implies to me that the problem has something to do with the "architecture" of the new Windows 11 compatible computers."


          Microsoft Image Composite Editor won't run on the Dell Vostro 3888 either!

          E
          Esraaem作成者
          Participating Frequently
          January 27, 2021

          I kind of have solved the problem.. in case anyone has the same issue... I was trying to access the photomerge from the menus File>Automate>Photomerge.

          Instead I opened my photos in camera RAW and then did the photomerge through the camera raw...

           

          The first method still doesn't work with me for some reason...  

           

           

          D
          dixon.home
          Participating Frequently
          August 23, 2022

          I have the same problem. How did you open your photos in camera RAW to do photomerge?

           

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          August 25, 2022

          @dixon.home 

           

          I think @Esraaem misspoke when they said "ACR".

           

          You can choose Photomerge in Adobe Bridge from Tools > Photoshop > Photomerge. I usually filter to the images first after giving them a ranking so I don't have to browse.

           

          Jane

           

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          January 27, 2021

          At what point does Photoshop Freeze. Does the Script Dialog open?  If it Does Can you navigate to where your files are and select them? If you can select them are they added to the Dialog? If the are can you set options then start the stitching process? At what point in the Photomerge process does Photoshop 22.1.1 Freeze? It works on my Windows 10 PC.

          JJMack
          E
          Esraaem作成者
          Participating Frequently
          January 27, 2021

          It freezes before opening the dialogue!

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          January 27, 2021

          Make sure the Script is not corrupt it should have 1230 lines of code. It also uses the stack mode script check those also:

          CreateImageStack.jsx  1399 lines

          Geometry.jsx                874 lines

          LatteUI.jsx                   411 lines

          PolyClip.jsx                 248 lines

          StackSupport.jsx          1074 lines

           

          JJMack
          契約条件Accessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices