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Participant
May 22, 2017
質問

photoshop won't open any files

Hello!  The last few days, photoshop won't open any type of file.  I have uninstalled and reinstalled several times and tried difference workspaces.  I tried exporting to photoshop from lighroom, opening directly from photoshop, dragging files to ps, and right clicking images and selecting open with ps.  Please help!

返信数 24

nickm47426530
Participant
June 20, 2023

Same is happening to me

Kevin Stohlmeyer
Community Expert
Community Expert
June 20, 2023

@nickm47426530 @Jiří30592592whnw this thread is 6 years old and referring to older software. If you are experiencing issues today, please start a new thread and give details on your specific issue.

For now, this old thread is locked.

Participant
June 19, 2023

I was using Photoshop version 24.5 (the newest at the time of writing) and this problem occurred out of nowhere. Rolling back to an older version (24.4.1) fixed this problem for me.

Participating Frequently
May 30, 2023

Welcome to the club.  Adobe is nothing but problems anymore.  

Derek Cross
Community Expert
Community Expert
May 30, 2023

Jason – Please start a new thread and give details of your system and your problem. Stating "nothing but problems isn't helpful – to us or to you!

Jumpenjax
Community Expert
Community Expert
January 3, 2023
Lee- Graphic Designer, Print Specialist, Photographer
Participant
January 2, 2022

This problem occur when your second graphic does not installed correctly or maybe windows does not recognize it and Photoshop try to run with this graphic.

This problem fix just by a simple way!

You should set Integrated Graphic up for running the Adobe Photoshop.

First, close PS and follow theses 5 simple steps:

1. Right click on your desktop --> choose Nvidia/ AMD Control Panel

2. From the left side, choose Manage 3D settings/ 3D Options 

3. From 2 tabs in the center panel, choose Program Settings

4. Then open the Drop-Down list, choose Adobe Photoshop

5. In the 2nd section, choose Integrated Graphics

biz_kid1
Participant
October 15, 2021

This post also came up for me when I did a search. I am on Windows 10 Version 21H1 (OS Build 19043.1266). I have older Photoshop CS3. I was suddenly not able to right-click > Open .psd files, create a new file, or browse to open an existing .psd file (or .jpg or .png). Photoshop would open fine but once you attempted to do anything with a file, it would hang (at the spinning circle) then eventually go to "Not Responding" and have to be forced closed through Task Manager. I had tried resetting Prefernces and uninstalling and reinstalling Photoshop.

 

I suspected it was a Windows update because (1) it had just ran the update before this all started and (2) I also couldn't open Photoscape (the processes would show in Task Manager). I have Affinity Photo and Krita installed as well, and they both opened and functioned fine, but the other software was working fine before the update too. So, I uninstalled update "October 12, 2021—KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)": https://support.microsoft.com/en-us/topic/october-12-2021-kb5006670-os-builds-19041-1288-19042-1288-and-19043-1288-8902fc49-af79-4b1a-99c4-f74ca886cd95

 

All back to normal. Sharing in hopes this helps others who may suffer from something similar.

I believe this update was supposed to address "security" so it may have altered a video driver or made some security settings that affected some files (but just my theory).

Participant
October 13, 2019

Exactly the same proplem! Did anything suggested work for you?

paulc40592675
Participant
August 11, 2019

if you have a nvdia card download gforce now and install the newest version of the video drivers and it fixed it for me and there was so much wrong with mine aside from what people are saying above the program is so useful if you have a nvdia card anyway so give it a shot and it will likely work

Participant
April 15, 2020

This worked for me. I have Nvidia graphics hardware (Windows 10 and Wacom Cintiq Pro tablet) and used my GeForce software to update to the latest video driver. Restarted my system and everything works great now. Thanks for the helpful post!

vh36597124
Participant
August 31, 2020

My problem : photoshop CS6 does not open any fil, just blank screen.

resolved: I follow the instruction in abve thread, hold down ctrl+Alt+shift key while open PSCS6, answer yes to clear preference, then go to Edit_>>Preference   redo the default setting. it woks now, all mu image files can be open !

Known Participant
December 21, 2018

The solution in the link below worked for me. Try it out!

Re: Photoshop CS6 doesn't open any file

PravacanaMats
Participant
September 19, 2018

Please try this workaround

Under Preferences > General

deactivate option 'Show "Start" workspace when no documents are open'

activate 'Show "Recent files" workspace when opening a file'

activate 'Use legacy "New document" interface'

and restart Photoshop.

It worked for me.