Skip to main content
Z
ZeroLJ
Known Participant
November 25, 2021
解決済み

Render video not working after update to 23.02

  • November 25, 2021
  • 返信数 1.
  • 2782 ビュー

Has anyone tried to render video from Photoshop after the latest update (23.02). I've been trying for two days now, and I just get a spinning progress symbol, but nothing actually happens. I've had to go back to rendering in CS6 on an old machine to get it to spit out an MP4 file. I tried to give Photoshop full disk access in System Prefs, but that didn't help. FYI the previous version worked a treat, this is just a problem after I updated two days' ago. I'm on a late 2020 iMac 27" with 40gb of RAM.

このトピックへの返信は締め切られました。
解決に役立った回答 Tarun Saini

Hi Tarun,

 

Nope sorry that didn't change anything. I don't have any third-party plug ins in this version of Photoshop, but I still followed your instructions and ran Photoshop with all of these disabled. Unfortunately it was still just spinning instead of rendering.


Thanks for the information & we appreciate your patience. 

 

Could you please check if Bridge is running while using Photoshop? If yes, then close the Bridge application and then try using Photoshop and check if that helps.

 

Regards,

Tarun

返信数 1

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 25, 2021

Hi there,

 

We're sorry about the trouble with Photoshop. Is it possible if you could share a video of the issue?

 

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, please try resetting the preferences by: https://helpx.adobe.com/photoshop/using/preferences.html

Back up your preferences before resetting the preferences by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

You may also try uninstalling and reinstalling the application from the Creative Cloud desktop app & see if that helps.

 

 

Regards,

Tarun

 

 

Z
ZeroLJ作成者
Known Participant
November 26, 2021

Hi Tarun,

Thanks for the reply. I did everything you have asked but to no avail.

Reset my prefs, switched off the graphics processor, and then made a video of what I'm doing, so you can see the progress circle is just spinning at the end, and never finishes.

I've attached a video of my actions, so hopefully that will help you make any suggestions.

Thanks,

Lisa

PS I've been using Photoshop since version 1 in 1991, so I don't think its 'operator error' !

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 26, 2021

Thank you for your response.

 

Have you given Photoshop full disk access in Security & Privacy?

If no, then check the steps below to provide access and make sure photoshop is closed:-

  1. Click on Apple icon > System Preferences...
  2. Go to Security & Privacy.
  3. Click on a Privacy Tab.
  4. Click the Full Disk Access section in the sidebar & unlock the lock from the bottom.

5. Click on the + option to add.

6. Go to the application tab on the left and add photoshop

After performing the above steps, check if that helps.

 

You may also check this article and see if that helps: https://helpx.adobe.com/photoshop/kb/video-stops-rendering-at-50-percent.html

 

Regards,

Tarun

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices