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Elements 2023 install problem

New Here ,
Sep 02, 2025 Sep 02, 2025

I just reinstalled Windows 11 from scratch. Then, after installing Office365 and a few useful apps, I tried to install Photoshop Elements 2023 that I purchased on Oct. 9th, 2023. and have been using since. 
PhotoshopElements_2023_LS30_win64.exe was downloaded from my Adobe account and I tried to install it. First en error: MSVCR120.dll cannot be found, then Error Code: 183. 
WOW thanks! What to do!?

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Download and install , Problem or error
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correct answers 1 Correct answer

Community Expert , Sep 02, 2025 Sep 02, 2025

Download and install the Microsoft C++ Redistributable packages for Video Studio 2013.

I recommend that you install both the X86 and X64 versions.

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Community Expert ,
Sep 02, 2025 Sep 02, 2025

Download and install the Microsoft C++ Redistributable packages for Video Studio 2013.

I recommend that you install both the X86 and X64 versions.

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New Here ,
Sep 02, 2025 Sep 02, 2025

It DID the trick! Thanks a lot Greg!

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People's Champ ,
Sep 02, 2025 Sep 02, 2025
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LOTS of programs still use that redistributable from 2013 simply because it works.   Yes, there are newer versions but programs will let you when you need to install them. 

I just checked my computer:   1,522 c++ files-- they are the type of thing you simply don't mess with.

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