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Giulio fa cose
Giulio fa cose
Inspiring
July 27, 2020
Question

Still GPU issues with Radeon Pro 555 2 GB

  • July 27, 2020
  • 2 replies
  • 3750 views

Hello there,

 

new Photoshop version is a nightmare. I have a lot of works to do on Photoshop and I can't, due to issues with bugs with a Radeon Pro 555 2 GB. How is it possible?!

 

I had problems with Nik Collection plugin for entires weeks. Some minutes ago I opened Photoshop (21.1.1) and it started without the GPU on. Re-opened and it works, but with some problems. I'm very disappointed!

 

My issues are on a MacBook Pro (15-inch, 2017) with Radeon Pro 555 2 GB.

 

Someone read some official communication from Adobe about that? I read a lot of comments that talks about GPU bugs with last Photoshop version, but nothing about excuses from Adobe.

 

Thanks! 

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 27, 2020

Try this suggestion from another post:

Go to System Preferences/Energy Saver.

Untick the box beside "Automatic graphics switching"

 

    Giulio fa cose
    Giulio fa coseAuthor
    Inspiring
    July 27, 2020

    As I wrote, after restarting Photoshop, the GPU worked again. So no problem now! But next time I'll try your fix.

     

    However I'm occurring some issues using Nik Collection plugins. So I really don't know which could be the issue, but I really need for a fix asap from Adobe.

     

    Here there are some screenshots:

     

     

     

     

     

    Thanks.

    Giulio fa cose
    Giulio fa coseAuthor
    Inspiring
    September 11, 2020

    Wait you have two video cards running? Radeon and Intel HD?

    If yes, read the FAQ section on attempting to use two video cards with PS:

    https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

    "Multiple graphics cards with conflicting drivers can cause problems with graphics processor accelerated features in Photoshop."

    There is a link to troubleshooting but the simple answer is to run both monitors off one video card.


    Thanks for the feedback guys. It passed a bit of time, but the issue is still there. Today was working on some still life and this was the result.

     

    I saw a little improvement trying disable the automatic change of video card. But I'm starting to think that my video card is not more supported. Or not more updated. I'm very frustrated by this. I'm talking about a 2017 MacBook Pro. It really haven't any sense.

     

    I bought a 3000 euro notebook to be in this situation just after a pair of year. It really haven't a sense!

     

    Thanks.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 27, 2020

    What Mac OS are you currently running?

     

    Giulio fa cose
    Giulio fa coseAuthor
    Inspiring
    July 27, 2020

    Hello there, thanks for answering me. I'm using the last version of Catalina, 10.15.5 (19F101).

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