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14

P: Spacebar does not start playing the timeline

Explorer ,
Dec 09, 2024 Dec 09, 2024

Updated to the latest Beta of PP this morning and the timeline does not start playing when hitting the Spacebar; well; sometimes it does, 98% it does not start playback  

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correct answers 2 Correct answers

Community Expert , Dec 11, 2024 Dec 11, 2024

Resetting preferences should help.

  

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Adobe Employee , Dec 10, 2024 Dec 10, 2024

UPDATE: The fix for this problem has been verified on mac and win at Pr25.2xBeta050. Please update to that build or later when you can.

Thank you @Lounger and everyone else who took the time to report this to us. We have found the root cause and a fix is on the way. For now, as a workaround, please make sure the Audio preference "Play audio while scrubbing" is checked ON and then restart PrPro after checking it on or off. See the attached image for clarity.

Pr25.2xBeta048_AudioPlayPref.png

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correct answers 2 Pinned Replies

Adobe Employee , Dec 09, 2024 Dec 09, 2024

Hi @Lounger,

Thanks for submitting your bug report. We are looking into the matter now, we understand how vital it is to be able to playback. If you have your system specs and wouldn't mind sharing them with us,  Please see How do I write a bug report . I hope we can help you soon and we are sorry for the frustration!

Thanks,

Ian

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Adobe Employee , Dec 12, 2024 Dec 12, 2024

This is a current known issue. Merging with post.

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Explorer ,
Dec 10, 2024 Dec 10, 2024

Exactly

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Contributor ,
Dec 10, 2024 Dec 10, 2024

Can someone explain how this thread, which I started, had it's title changed?

I titled it "Playhead freezes in Version 25.2.0 BETA" and someone changed it to "P: Spacebar does not start playing the timeline".

Who changed it and why? 

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Participant ,
Dec 10, 2024 Dec 10, 2024

This usually happens if your thread gets merged with another, because usually many people report the same bug in a slightly different way. You can see that you are no longer the author of this thread.

 

@jstrawn 

The workaround works for me.

 

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Adobe Employee ,
Dec 10, 2024 Dec 10, 2024

What @Christian Leibig said is correct. We had at least six different threads about the same root problem started at around the same time. Se we merged them all into one so that everyone can see the status and add their own comments in one place. The bug is already fixed internally and should be available within the next day or two. See my correct answer post about a workaround in the meantime.

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Explorer ,
Dec 10, 2024 Dec 10, 2024

Thank you! Are you still interested in the informationabout OS, PP Version, files used, ect?

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Community Beginner ,
Dec 11, 2024 Dec 11, 2024

Hello! I'm having trouble since yesterday to playing videos on Premiere. Pressing the space bar or the play button doesn't play anything.. I keep opening and closing Premiere but the problem persists. 

 

I hope some of you can help me, thanks.

 

Nicola

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Participant ,
Dec 11, 2024 Dec 11, 2024

Fixed for me in 25.2.0 Build 50.

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Community Expert ,
Dec 11, 2024 Dec 11, 2024

If you want help we need info:

 

How do I write a bug report? - Adobe Support Community

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Adobe Employee ,
Dec 11, 2024 Dec 11, 2024

@Lounger 

It looks like the team has a fix on the way. Thank you for reporting this and I will let you know when the fix is in an update you can use.

Ian

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Community Expert ,
Dec 11, 2024 Dec 11, 2024

Resetting preferences should help.

  

Adobe Community Expert
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Adobe Employee ,
Dec 11, 2024 Dec 11, 2024

The fix for this problem has been verified on mac and win at Pr25.2xBeta050. Please update to that build or later when you can.

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Participant ,
Dec 11, 2024 Dec 11, 2024

@jstrawn 

I'm having a lot of timeline and other issues since this build. For example:

- GUI isn't loading properly on start (some black panels) unless I resize those panels.

- Timeline preview rendering start takes around 60-70 seconds, then goes at normal speed

- Timeline freezes frequently (stops updating the program monitor)

- Timeline often stops accepting input, I have to alt-tab away from Premiere and back again to be able to click on clips or start playback.

- Clicking a clip on the timeline does not update the data in for exampleEffect Controls. It only updates the data once I move the playhead. 

- sometimes most of the GUI stops responding to clicks unless I move the playhead or resize the corresponding panel

 

This is just off the top of my head. There's other weirdness going on, none of which I experience in the latest stable. 25.1 "just works", 25.2 currently is a master lesson in patience...

 

Is this related to your changes/fix or a new bug entirely?

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

@Christian Leibig This playback problem started in Pr25.2xBeta045 and was fixed in Pr25.2xBeta050. If I read your post correctly, all these latest problem started when you tried the fix in build 050. Is that correct?

If so, then they are probably all separate bugs. You can report them in this beta forum by creating a new post and making sure the "Bug" radio botton is turned on. For any bug to be actionable we need some clear steps and a reliably reproducible result. I tried some of the things you mentioned and saw no problems on my own systems. 
Screenshot 2024-12-12 at 10.25.04 AM.png

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

This is a current known issue. Merging with post.

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Participant ,
Dec 12, 2024 Dec 12, 2024

@jstrawn 
Already created a new bug report here:
https://community.adobe.com/t5/premiere-pro-beta-bugs/gui-timeline-performance-problems-since-25-2-0...

 

Problem is I don't know what to do to reproduce it. It "just happens" in 25.2 and not in 25.1. It used to work fine in previous builds.

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New Here ,
Dec 13, 2024 Dec 13, 2024

The issue was fixed for me when I installed the Nvidia Studio!!!!! Driver 566.14

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New Here ,
Dec 13, 2024 Dec 13, 2024

I'm still on V25.1.0

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New Here ,
Dec 18, 2024 Dec 18, 2024

Just updated to the latest version. Reset preferences, cleared cache and tried changing the radio button for playing while scrubbing audio trick and nothing is working. This is not fixed. 

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New Here ,
Dec 18, 2024 Dec 18, 2024

Please fix this. I literally cant use the app at all. Anytime I leave to another app such as a browser, and back to Premiere the playhead and scrubbing...everything stops working. I have to quit and reopen and if I leave the app again it does the same thing, not a fun cycle. Please fix this ASAP. 

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Community Beginner ,
Dec 18, 2024 Dec 18, 2024
New beta update has fixed the problem

Get Outlook for iOS<>
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New Here ,
Dec 19, 2024 Dec 19, 2024

Beta has not fixed the issue for me. 

It works fine when I first open the app, but as soon as I use another app and come back, it breaks again and again. 

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

@jmro 

That's not cool! I'd love to help you get to the bottom of things. 
First things first...

  • Can you please share your system specs, GPU, and OS version? 
  • Can you reproduce this issue in the latest release version of Premiere Pro 25.1
  • Can you please share a log so devs can take a peek for any suspicious clues? 
    • Start an app session 
    • Get into the bad playback state 
    • Navigate to Help > Reveal Log Files and send those files over. 
  • Screen Recordings also help a great deal to be able to see what panels you have open, etc

 


Out of curiosity, have you tried the new Media Intelligence feature

  • Can you please go into Prefs > Media Intelligence & Transcripts and turn Visual Analysis off by unchecking the box? 
  • DaciaSaenz_0-1736887541260.png

     

     

  • Does this improve playback?  

 

Thanks for reporting this issue and for any further detail you can provide, 

- Dacia Saenz, AE & PR Engineering Teams
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New Here ,
Jan 14, 2025 Jan 14, 2025

@DaciaSaenz  This issue is no longer reproducible. I noticed it happening for about a week or two, and now its not happening anymore. I can leave the app and come back and playback is acting as it should. I did not do anything to preferences or download different versions, it just works now. 

Im on version 25.1

Specs:

Macbook Pro M1 Max

Sequoia 15.1.1

64 GB memory.

 

Please let me know how else I can help. If this happens again I will reach out and save logs, try the media intelligence feature and screen record. 

Thank you!

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

Thank you so much for your quick response @jmro
And very happy to hear that you are not experiencing this issue anymore. 

- Dacia Saenz, AE & PR Engineering Teams
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New Here ,
Jan 28, 2025 Jan 28, 2025

This is happening again! I leave the app and come back and all playback and RAM preview are just gone and nothing in the preview window works. I can still edit the timeline and all that, but without seeing what Im doing its pretty pointless.  At times I come back to the app and drag the playhead and the preview moves and then just locks, so it is working for a second when I come back to it. I have to quit the app and reopen in order to get it working and remember NOT to leave the app. 

I have reset my preferences. I have deleted my cache. I have tried everything and nothing is working....again.

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