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Exporting Media | Tab taking ages to respond

Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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Hello, 

I'm using a MAC Studio M1 Max chip

32gb RAM

macOS Sonoma

Premiere 24.6.1

 

and my Exports simply freeze and won't work until I quit and reopen Premiere.

I've cleared the cache, did the workaround with the workspaces, downgraded to previous '24 versions but the problem continues.

I've tried this with lots of projects, even new and light ones.

I have lots of space 1TB (700 gb free), so this can't be a problem too.

It's very annoying and time consuming having to quit Premiere everytime I have to do an export...

 

Can you please help?

 

Many thanks,

Renato

Thanks,

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correct answers 1 Pinned Reply

Adobe Employee , Sep 13, 2024 Sep 13, 2024

Thanks for the bug report, @renato_5734. This was an issue around a year ago. See,  https://community.adobe.com/t5/premiere-pro-discussions/fixed-issue-export-mode-fails-to-load-in-premiere-pro-23-2-and-23-3/td-p/13759792.

 

I hope the team or the community can get you back on track soon.

 

Thanks,

Kevin

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Community Beginner ,
Sep 11, 2024 Sep 11, 2024

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I am also using an M1Max 32GB running macos 14.6.1 and latest adobe (premiere 24.6.1) and this problem persists for me. VERY annoying and slowing me down very much!

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Adobe Employee ,
Sep 13, 2024 Sep 13, 2024

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Thanks for the bug report, @renato_5734. This was an issue around a year ago. See,  https://community.adobe.com/t5/premiere-pro-discussions/fixed-issue-export-mode-fails-to-load-in-pre....

 

I hope the team or the community can get you back on track soon.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Sep 16, 2024 Sep 16, 2024

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Hi, Kevin

 

Thank you for the reply.

Indeed I checked that thread before but none of the workarounds did it for me...

 

The only way to export is by closing and opening Premiere or through Media Encoder, but my MOGRT on the timeline export offline...

 

Thanks again,

Renato

 

 

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