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Marker colors gone upon re-opening project

Community Beginner ,
Apr 09, 2024 Apr 09, 2024

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This morning I opened up the two projects I started yesterday and on both, the markers I had put on the source clips have all reverted to green. For what I edit, I like to mark the source for my selects and color code them so I can quickly & easily find what I need. Both projects now have all of the markers set to green with no color coding.

I opened up a few older projects to see if it was a system wide problem, but my old projects have their old color coding, so I am not sure what is going on. I've shut down & reopened and rebooted, to no avail.

Please help!

 

Bug Unresolved
TOPICS
Editing and playback

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correct answers 1 Pinned Reply

Adobe Employee , May 23, 2024 May 23, 2024

Hi @usconner7796 and @Peter23453732ntt8,

Please try the latest version, released today, it might solve this problem. Test with a new project and then report back (if you have time). I hope the community can help you.

 

Thanks!
Kevin

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Community Beginner ,
Apr 09, 2024 Apr 09, 2024

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Forgot to mention that I'm on 24.2.1 (Build 2) and on a 2021 MacBook Pro

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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Reset Preferences or

Might want to update to 24.3

Open a color code project.

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Community Beginner ,
Apr 10, 2024 Apr 10, 2024

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Thank you but none of that worked. This morning all of yesterday's projects do not have color coded markers even after updating and resetting. I'm having to go back an re-color all my markers. Luckily the notes are still there.

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New Here ,
May 23, 2024 May 23, 2024

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Same issue this week. It's driving me nuts. I hope Adobe sees this.

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Hi @usconner7796 and @Peter23453732ntt8,

Please try the latest version, released today, it might solve this problem. Test with a new project and then report back (if you have time). I hope the community can help you.

 

Thanks!
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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