P: 25.6.2 Missing Text Panel; Empty UXP Panels

[Stan Jones]

Update 2, 12/13/25: See staff post indicating that this is fixed without updating the PR version:
https://community.adobe.com/t5/premiere-pro-bugs/p-25-6-2-missing-text-panel-empty-uxp-panels/idc-p/...

To test, you only need to open the stock panel: Window -> New Adobe stock. It should load with content. If it does not, and hangs with the spinning circle frozen, post back here. The workarounds should still be working if you have any issues.

Update 12/3/25: This update is based on my tests as of this morning. This does not appear fixed by updating to 25.6.3. This bug report focused on workspaces and the text panel. The list of symptoms is longer. There is another long thread that focuses on failure of export commands:
https://community.adobe.com/t5/premiere-pro-bugs/p-premiere-pro-won-t-export-ui-frozen-need-help/idi...

Trigger: For some users, when the Adobe Stock panel is open, whether it is in focus or not, after 10-15 seconds, it fails to load and causes one or more of the symptoms identified. The Stock Panel is open by default in the Essentials, Learning, Editing, and Libraries workspaces, and perhaps others. Once the problem is triggered, you cannot recover without restarting PR. Reloading the project alone does not work.

Symptoms (Incomplete list):

• The Export mode/dialogue window cannot be accessed using Ctrl+M; File -> Export -> Media; Quick Export; or clicking on the Export tab. File -> Export -> Send to media encoder still works.
• Text panel is empty, shows as unchecked in the Window submenu.
• Text panel is missing, shows as unchecked, and clicking it in the Window submenu does nothing.
• Text panel transcript and captions become unresponsive.
• “UXP Panel n” (where n is an increasing number as you change workspaces) appear instead of an actual panel (for me this has included the Text and the Adobe Stock panels).

Best Workaround:

• The most effective and least limiting workaround is to avoid opening the stock panel by modifying your workspaces.
• Set Window -> Workspace -> "Import Workspace from Projects" OFF. You can set it on, but then each project must be set up correctly.
• Close the Adobe stock panel in any workspace you use. You can do this in PR even when the problems are present. Do not later use "reset to saved layout" unless you want to redo that process.
• Or create custom workspaces once you close the stock panel.
• Note that these workspace changes are in your preferences, so if you reset preferences you lose them.

Other Workarounds:

• Resetting preferences, creating a new project, uninstalling/reinstalling 25.6.2, and other steps may result in PR “working,” but it may be because you have not loaded the Adobe Stock panel. As soon as you do, it fails.
• Install PR 25.5.0. This works, but I believe it is not necessary to avoid this bug.
• Open in the Captions and Graphics workspace and do not change workspace. This works because it does not open the stock panel, but it is unnecessarily limiting.

Original bug report 11/22/25:

When changing workspaces, the Text panel no longer appears; various empty panels show, e.g. "UXP Panel 3," "UXP Panel 4," etc. I do not see the problem in Beta 26.0.0.36.

I updated to 25.6.2 from 25.6.1. As always, when opening the first time, I reset preferences, cache, and plugin loading cache, and I created a new project. After seeing this problem, I restarted my PC and reset preferences, cache, and plugin loading cache, disabled third-party plugins, and created a new project. Same result. I then repeated that a third time to get more details. I confirmed I am in 25.6.2 Build 1.

"Import workspace" is off. I note that even with disabling plugins, 5 plugins are still available. I will explore that further.

PR opens in the Learning workspace. The Text panel is present, and is checked in the Window menu. I switched to the Captions and Graphics workspace, and the Text panel is still present, unlike each of the previous 2 times. I now switched to the Editing menu. In the panel group with the Project Panel, there is an empty panel "UXP Panel 3." There is no Text panel visible, and the Text panel is not checked in the Window menu. When I switch back to the Captions and Graphics workspace, the Text panel is not present, there is an empty panel "UXP Panel 4" in the Source monitor group, and the Text panel is not checked in the Window menu. (See screenshot.) I switched to the Learning workspace, the Text panel is not present, there is an empty panel "UXP Panel 5" in the Source monitor group, an empty panel "UXP Panel 6" in the Project Panel group, and the Text panel is not checked in the Window menu. 

I closed and reopened PR, and opened the last project. It was (as expected) in the Learning workspace, and the Text panel was present. I changed to Captions and Graphics, then Editing, then Captions and Graphics, and then Learning. The same problems occurred with the exact results.

PR 25.6.2 PR Beta 26.0.0.36.

Win 11 Pro v11 25H2
i7-11700K, RAM: 640 GB. Single UHD monitor. NVIDIA GeForce RTX 3070, Driver: 566.36.

Stan

 

[AD___]

Hi, I have updated my Adobe Premiere pack to the newest version today and since then the 'Text' tool doesn't show up anymore in my project. When I klick on 'text', nothing happens. I need the window to create transcripts and subtitles for my videos. Does anyone know how to fix this? 

Thanks in advance and all the best!

[Ann Bens]

Reset workspace?

[Stan Jones]

@AD___,

I think you are referring to the Text panel.

See this bug report:

https://community.adobe.com/t5/premiere-pro-bugs/25-6-2-missing-text-panel-empty-uxp-panels/idi-p/15...

Possible workaround: Window -> Workspaces -> turn off "Import workspace from project." Change to the Captions and Graphics workspace (or, probably, any workspace with the Text panel that you want). Close PR. Reopen PR and project. Do NOT change workspaces.

Let us know if that helps.

Stan

[Stan Jones]

@Dani_V.,

This morning, related to another issue, I reset preferences by renaming the entire documents\adobe folder and manually deleting the cache folders. When a new project opens in 25.6.2, the Learning workspace has no Text panel, the Text panel is not checked in the Window submenu, and clicking on it does not open it. Changing to the CG workspace results in UXP Panel 2 instead of the Text panel.

In Beta 26.0.0.39, the Learning panel does not have the Text panel open, but it opens if selected in the Window submenu.

Stan

[Radiant_Butterfly1972]

Hi. I'm facing the same issue here. Not too sure what is happening

[kennethb14382612]

I'm experiencing the same problem.  I've tried all the TS steps above.  I'm running 25.6.2 on Windows 11.

Nothing happens when I go to File>Export>Media...

Nothing happens when I right click the sequence in the project panel and choose Export media.

Please help.

[Kainoa24863159o7d6]

Experiencing the same. When I'm ready to export, export window doesn't show up. I tried clicking on the "export" tab at the top and still nothing. It just freezes. Timeline window is activated before export as well. Premiere Pro 25.6.2 (Build 1). Need a fix, please. Thank you. 

[RjL190365]

Both 25.6.1 and 25.6.2 have issues on both of the systems that I have Premiere pro installed on. The Export and Import tabs, as well as some of the interface buttons, don't work at all. The only way that I can import videos into any of the 25.6.x versions is to use the Media Browser within the Project window. And the only way that I can  export videos that have been edited in any of the 25.6.x versions of Premiere Pro is to run Media Encoder and import timelines from my Premiere Pro projects into the Queue window.

As it stands, all of the 25.6.x versions of Premiere Pro that have been released have a broken interface. The last version of Premiere Pro to have a properly working interface was the previous point release (25.5).

[Dani_V.]

Hi everyone, are any of you able to use the top menu File > Export > Send to Adobe Media Encoder as a workaround? Or is this option affected as well? 

[karien_2070]

@RjL190365 Are you saying it's best to install 25.5 version?

[karien_2070]

@Dani_V. that works as a work around

[Kainoa24863159o7d6]

 @Dani_V. Yes. I've been sending it to the Media Encoder for the time being until it gets fixed. 

[Dani_V.]

Thanks for all this information @Stan Jones. Just to clarify, you are not seeing or have not seen this in the 26.0 Beta, only 25.6.2. And the workaround you've been able to find is to start the project up already within the Captions and Graphics workspace and not switching, or by saving a new workspace from it directly (which is allowing you to switch)? 

Do you have a project you could share for the team to take a look?

[HustonCMichael]

To fix my Install, I had to remove Adobe Premier ... then do a new install.   Somthing broken in one the updates was still causing issues, if I just updated or overlayed with a diffrent version, the bug kept happening.

[jakob_3870]

For everybody! Downgrading to 25.5 fixed the issue as a workaround!!

[Radiant_Butterfly1972]

Yes, the 25.5 version works but I'm hoping this to be a temporary fix

[Stan Jones]

@HustonCMichael,

Thanks for that. Windows or PC? How did you uninstall? Did you use the cleaner at all or just via the cloud desktop or ?

And you were getting this specific bug?

I have a couple more tests to run, but I was reaching your conclusion: something in the install, not just my preferences or projects.

Stan

[róisín_4914]

i'm having the same problem!

[Stan Jones]

@Dani_V.,

Only 25.6.2. As I said to @HustonCMichael, I think this may be a reinstall issue. Partly related to another issue, I shared some preferences info offline with @jamieclarke. He cannot replicate.

I created the test workspace intentionally as a duplicate of CG. And I think that is why I can switch back and forth. As soon as I switch from the Test CG to Editing (which has Text off by default), Text is not present and is not checked in the Window submenu, and when I click it there, it does NOT open. 

I created the project file I am sending you with "Import workspace from project" OFF. I closed/reopened PR without resetting preferences and created a new project with no assets. I was in the Editing workspace before closing, so it opens in that one. The Text panel is not present (default), and, when I click it in the Window submenu, it opens in the Source Monitor panel group, and is checked in the Window submenu. If I switch to the CG workspace, the Text panel remains, but is no longer checked in the Window submenu. If I switch to the Learning workspace, I get a UXP Panel 4 in the project panel group. I saved it in that state.

Stan

[RjL190365]

The workaround suggested by Dani worked for me as well. I am not suggesting that you roll back to 25.5; it's that the 25.6.x export mode is currently broken. Hence the suggested workaround: Queue to Media Encoder instead of exporting directly in Premiere.

[John30451636czwa]

I have the fix!! 

Turn off the "NEW Adobe Stock"panel. This works for me on multiple machines and views.

Once youve turned it off, close Premier Pro and open it again and now you can export. 

[HustonCMichael]

In my computer labs we use Mac OSX Sequoia, with a few stations running Tahoe. The bug happend to every Adobe Premiere install ~50 computers. It also was reported by students using laptops.

I tried many ways to fix the issue by hand..  But this automated method I used was pretty simple.

In JAMF (MDM) I made a police to Delete the Application folder. (not the anything els)

rm -R /Applications/Adobe\ Premiere\ Pro\ 2025

Then I made a PKG (installer) to copy a working Premiere onto the effected computers.

• I was not able to make the already installed Adobe cloud installer fix the issue.
• The education version of cloud we use does not support backstepping to older versions; I also don't think it always deletes the applications before updating, so the thats how BUG's traveled up through versions.

[Piotr Gardecki]

After updating to 25.6.2(B1), I cannot export using the quick export option, and the export tab does not work at all. The only workaround is to send it to Media Encoder from the file level. Resetting PP did not solve the problem.

[Ann Bens]

Is this an existing, converted, or a brand-new project.

[Piotr Gardecki]

Hi Ann! This is a new project from scratch on this version. I'm reinstalling the entire PP. Maybe it will help. We'll see.