P: Clips disappear on Timeline, Does anyone else have this issue with the new update?

[ArrowPictures]

UPDATE: 11-1-24

We believe that there is a potential fix in beta version 25.2.0 build 3 or higher.  Please update and let us know.  Thank you for your patience and help resolving this issue.

UPDATE: 10-31-24

This is currently a Known Issues we will be providing updates when we know more.  Thank you for your patience.

MEDIA DOES NOT DISPLAY ON THE TIMELINE ON WINDOWS SYSTEMS

On Windows, if a custom scale factor is set in System > Display, media does not display on the Premiere Pro timeline. We are working to fix this issue in an updated version of Premiere Pro. Two workarounds are available:

1. In Windows, turn off custom scaling and use one of the standard scaling options, or 
2. In Premiere Pro, turn off GPU-accelerated UI rendering in Preferences > General.

Does anyone else have this issue with the new update?

Nvidia is up to date and everything else works fine i PP...

Can´t find whats wrong....

Video of the problem.

[映像職人JERONI毛]

Hello!

It may have already been resolved,
For those of you who haven't solved it yet, I'll write down the solution I found!

Here's what my machine looks like
Windows 10 Pro
Intel(R) Xeon(R) Gold 5218R CPU @ 2.10GHz 2.10 GHz (2 processors)
RAM:192 GB 
2 NVIDIA GeForce RTX 3060
Monitor: LC49G95T (SAMSUNG 49 Odyssey G9)
It's a feeling.


I also had this problem from the beginning, and the layers came and went.
I was very disappointed that I couldn't use 2025.
The solution was very simple!


If you are using a machine that has this problem, you can use it in your monitor settings
Didn't you change the display size of the screen?

If the recommended size for your display is
It's 5120x1440 pixel.
I installed the monitor a little farther away, so I used custom scaling.
I set it to 115% and enlarged it.

If we simply set this back to 100%... All solved!
It seems that this problem can be solved by scaling the screen display to 100%!
I don't think it's because of the machine specs!

If you are having trouble, please give it a try!!!

[Pathopat]

thank you This worked for me!

[samuel_faria_de_7500]

I would like to know if anyone knows how to solve this timeline bug that doesn't appear when the needle is at the beginning, I have to move the timeline to appear

[jamieclarke]

Hi @samuel_faria_de_7500 - This is a known issue that has been fixed in an upcoming release version 25.1.  The workaround is to remove custom scaling in your OS

[CSPVideo]

A new release is coming that solves the problem. In the meantime, in
Windows, make sure your screen size is set to 100% and not something
larger. Mine is 115%. That causes the problem. I am continuing to use
release 24 until the fixed version of 25 is released. The beta version of
25 works.

Paul Conti