P: Hundreds of Direct2D Drawbot error. HRESULT: -2005270494

Thanks for your response.  Yes I have been reading through all the other suggestions from other peoples issues.  

I just cannot reconcile why I am having problems with all my other programs.  But it could be that Adobe is chewing through the memory or something.  I say that loosely because I am not IT expert and my IT people just aren't interested in helping solve the problem - their answer is to replace my whole memory drive, not for preventing it to happen again.

I can only hope that it is the issue with the update and that the next one will fix the problem.  In the meantime, I am back to using an old school computer and old school programs to complete my work.  

Thanks for your help. 

@R Neil Haugen 

> does it work in the background or something?

No. And it is the actual display of items that is the issue. There are multiple causes.

@Peter_Antal,

Are any of the functions that Neil mentions likely suspects? Looking forward to the release of 25.2 where this is surely fixed.

Stan

I got this today for the first time, just working one track of 4k BRAW using the Autokroma plug-in. Doing color work in Lumetri on an Elements panel.

Two instances of Lumetri on the clip. No captions, graphics or any other effects.

I have never opened or paid attention for/to the Progress panel, but does it work in the background or something?

@Deborah32603742egp4,

I assume you have read some of @Peter_Antal's posts regarding these errors. I had only tested on PR 25.0 until now and confirmed I can still get the problem when leaving the Progress dashboard open when running a long transcription. The symptoms get odd once the GDI overload occurs.

The good news is the fix is in the Beta and will be in the next release. I just don't open the Progress dashboard for more than a short time, and I do not see the errors.

The general workaround that is worth testing is turning off hardware acceleration.

I think your challenge is ruling out other issues.

Stan

Hi all, 
I have recently been having problems with my Adobe products.  This is probably the most recent error that has halted all work and caused multiple crashes on my computer with an overall memory issue for every program.  

It started with "direct2d drawbot error Hresult 2147024882" while using Premier Pro.  Then I got Scratch Disc Errors on Photoshop and eventually that same day word crashed and finally I couldn't respond to emails.   Basically my IT department has shut down my computer, replaced with a computer without adobe.  They are basically refurb my almost brand new computer by replacing the memory disk (it was supposed to be have large RAM and space to cope based on research for using adobe products).  Unfortunately in the meantime I will be unable to use an adobe products, effectively halting all the projects I was working on that require adobe.    

My research is suggesting that updated versions of Adobe could be the culprit.  Am I better off shifting from Adobe and finding other products to use.  Or is there something else?
IT bought me the best possible computer to use for my job role after my first two computers didn't do the job (my 3rd  year in the role).  I am beginning to feel more like a liability than marketing/ creative support. Anyone got thoughts, ideas or suggestions? 
TIA

Thanks for highlighting the context of your cases @Moto-- & @Dnl13  .

Can you share minimal workflows to highlight problem scenario of resource leak you've observed there?

(not neccessarily culminating to the crash, but a repeatable operation showing a steady growth pattern which doesn't stabilize when operation is completed)
Thanks

Been getting a lot of bugs lately, When using Dynamic Link with PR and AE when I'm switching to PR to edit while leaving AE open without touching anything suddenly AE Sucks up all of my ram, EVEN the dynamic link Clip was disabled. Needed to restart AE ALL OF THE TIME just to solve the problem. Also been getting this post problem the UI FREEZES and everything stops. IT crashes both PR and AE at the same time. 

25.1 version makes it even worse A LOT OF BUGS. Transform effect won't even display real-time to the preview. It's jumping frames. 

PC SPEC:
- 32 GB RAM
- RTX 4060 GPU
- 10 the gen i5

Additional observations that seem to lead to the issue:

Version: 25.1.0 Build 73

This is not a GDI issue! I was able to monitor two sessions in a row and identified a GDI peak of just 181 objects. However, you're leaking memory in the dedicated GPU memory—approximately 700k per tick during normal timeline playback.

Key observations:

1. Memory never clears unless focus shifts to another window (e.g., Chrome). Switching back to the Premiere window immediately refills both regular memory and dedicated GPU memory.
2. If the system is further stressed (e.g., simultaneous playback and an Ollama model loaded in GPU memory, LLM with 5GB), the issue triggers even below 2GB of GPU memory usage.
3. The program lacks an effective memory manager or garbage collector for GPU memory. The GPU memory usage grows indefinitely until rendering errors occur.

Disabling GPU acceleration for the timeline is not an option on my system:

• The entire application becomes laggy and unresponsive.
• This "solution" makes Premiere entirely unusable for longer projects.

Editing short clips is manageable, but working on longer films is frustratingly impractical.

Please prioritize addressing this critical issue, as this software—at its current state—feels like a defective product. Installing the beta is not a viable workaround for me.

And you should hurry! With the new EU regulations, you are now liable for software defects, and in my view, this qualifies as a warranty case. I also hope that my country will swiftly implement this EU directive.

Hi @40840982 - Please see pinned post