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53

Premiere and Media Encoder creating D:\AppData\Roaming\Adobe\Common\LUTs on launch

LEGEND ,
Jan 24, 2023 Jan 24, 2023
A number of users on the U2U forums are having issues with Premiere or MediaEncoder creating a folder tree on their D: drive as follows ...

D:\AppData\Roaming\Adobe\Common\LUTs

or

D:\AppData\Roaming\Adobe\Common\LUTs\Technical


It first was noted by people with Onedrive or Dropbox, but now several others have popped in that do not have those sync apps and everytime Premiere or Me launch, the apps create the folder-tree and folders.

Delete the folders, launch Pr or Me, the folders are created again.

A bug of some kind perhaps.

R.Neil Haugen
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correct answers 1 Pinned Reply

Adobe Employee , Aug 02, 2024 Aug 02, 2024

Hello @R Neil Haugen and others on the thread,

Thanks for filing the bug report. I merged a few different reports to this one, which received the most upvotes. The traffic stats and upvotes did not carry over, so please upvote if you have not already done so. Our team should consider that statistic when considering the status of this bug.

 

Unfortunately, this report lacks input from the product team, and I apologize. I will update the bug's status to raise the severity of the bug and see if the

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81 Comments
LEGEND ,
Mar 03, 2025 Mar 03, 2025

OneDrive might be the problem there ... it is incredibly tough on getting to stop doing something ... I had to completely remove all traces of it at one point as it insisted on 1) setting up all User folders in it's own system and moving anything created outside it's own system within it and 2) refusing to allow Adobe apps write permissions.

 

So ... that would be something I would check.

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New Here ,
Mar 03, 2025 Mar 03, 2025

Thanks for your answer.

 

I can definitely rule out that the problem lies with One Drive - this time it's not MS's fault.

The path is demonstrably created anew every time Premiere Pro is started, and it is simply incorrect.

 

Best regards

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Community Expert ,
Mar 04, 2025 Mar 04, 2025

Seeing the same thing. AppData in Documents and my Documents is on the D drive.

Dont use any OneDrive or simular.

Beta 25.3

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New Here ,
Mar 08, 2025 Mar 08, 2025

Thank you. Exactly, the cause of the error has precisely nothing to do with whether you use any kind of cloud drive or internal or external hardware drives.

 

The reason for the error is simply that Premiere does not mount the LUTs folder and its subfolders correctly in the AppData directory path and thus incorrectly creates a second AppData folder in the wrong place.

 

AppData is a hidden Windows system folder and is created exclusively by the operating system for each user account on the respective computer.
For every Windows computer on the planet, it is ALWAYS under: “[SystemDrive]:\Users\[Username]\AppData”
All applications store their (user) specific application data under this system directory. This is also how Adobe applications do it, including Premiere, which have created hundreds of directories with their data there.

 

Only the LUTs folder is created incorrectly because it is obviously not created in the code with “%appdata%\Adobe\Common\LUTs\...”, but is placed “manually” under the same directory in which the respective user currently has their Documents folder - and today this can be anywhere.

Over 10 years ago, the Documents folder was still in the same directory as AppData by default. But it hasn't been for a long time now.

 

It's about time that this simple bug, which can be corrected in a matter of minutes, was finally fixed.

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Explorer ,
Mar 08, 2025 Mar 08, 2025

it wasnt fixed.

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Community Beginner ,
Apr 02, 2025 Apr 02, 2025
LATEST

Same problem with Adobe Premiere Elements 2024 here.
Has Adobe really not managed to fix the problem in four years?

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