Source Clip Transcriptions Disappeared

[Elizabeth24802793nc1e]

I recently had Premiere transcribe all my interview source clips, but now upon opening the project for the first time in a few weeks, all the transcripts have disappeared from both the sequences and the clips. The source clips still show "Completed" in the transcription status metadata column, so I'm confused as to where they went! I'd rather not re-transcribe everything.

I'm on macOS Monterey 12.4

Premiere 24.5.0

Any advice on how to get them back would be appreciated! Thanks!

  

[Sumeet Kumar Choubey]

Hi Elizabeth24802793nc1e,

Sorry to hear about this. Is this happening with any specific project/sequence or all of them? Also, have you tried checking the latest version of Pr (v24.6.1) to see if it's working properly?

Thanks,

Sumeet

[Stan Jones]

@Elizabeth24802793nc1e,

We need to see more of your screen in the screenshot. For example, are you in source media or sequence view (bottom left of the transcript tab).

If you open a source clip from the Project Panel, and then switch to the Text panel/transcript tab, do you see a transcript?

I would try resetting the workspace if that is not working.

Stan

[Stan Jones]

See this thread:

https://community.adobe.com/t5/premiere-pro-bugs/auto-transcript-not-working/idi-p/14832298

Stan

[Elizabeth24802793nc1e]

It was happening in all of the projects within one specific Productions, regardless of clip or sequence. The text panel looked the same in both source clip and sequence view. Strangely when I opened the Productions today after having a different Productions open with working transcripts, the missing transcripts returned. If they disappear again I will try some of these other solutions. I appreciate everyone's help, thank you!

[Stan Jones]

@Elizabeth24802793nc1e,

Thanks for reporting back. That's an odd one!

Stan