Adobe Products Is making my pc super slow !

[Arnav9090]

Ok so my normal boot time would be About 3 sec but when installed adobe it took 30 sec - 1 min ! ( My Cpu could be a problem )

I have Adobe rush , Adobe premier pro , Acrobat DC .

All aps are up to date and downloaded with creative cloud .

There are many tasks in task manager od adobe related things .

Specs :-

Processor Intel(R) Core(TM) i5-6400T CPU @ 2.20GHz 2.21 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

OS details :-

Edition Windows 11 Pro
Version 21H2
Installed on ‎02-‎09-‎2021
OS build 22000.184
Experience Windows Feature Experience Pack 1000.22000.184.0

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Premiere Pro forum so that proper help can be offered.

[Peru Bob]

That may be normal.

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

[Arnav9090]

Sorry and thanks !
The name is Intel(R) HD Graphics 530

And the video processor is   Intel(R) HD Graphics Family

I could not send the detailed specs as aobe would not allow me to .

[Peru Bob]

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

[RjL190365 · Accepted solution]

Guess what? It might not be Adobe at all, but it may be that you could have been soft-rebooting Windows that's causing the slower boot times. You see, by default Windows is configured to utilize "fast startup," which requires a large hybernation file on your boot drive that's larger than the size of your installed RAM. But the fast startup feature only kicks in if you shut down Windows (via the shutdown menu) rather than restarting Windows. Restarting Windows via the menu will defeat the fast startup feature, forcing a complete full reboot cycle.

In addition, the i5-6400T is not a good CPU choice at all for video editing: In addition to having only 4 cores and 4 threads, its clock speed is too low: The maximum all-core turbo speed of that CPU is only 2.5 GHz, and even the maximum single-core turbo speed of that CPU is only 2.8 GHz - all restricted to limit the TDP (heat output) to only 35W instead of the 91W that the full-performance Skylake CPUs are rated to run at.

[Arnav9090]

Ooh Thanks for telling ! As a studet i am kind out of budget to upgrade to an i7 Or some other  I may upgrade in a year i guess .

[Arnav9090]

Also actually mine is a mini cpu so it should be easy to upgrade .

[kristihickshalsey]

3 reasons i just bought a new PC: my HP workstation didnt have the architecture to update to Win 11, my dual Nvidia graphics cards had been retired to the legacy list; and ADOBE WAS RUNNING LIKE A TURTLE. It has been such a speed demon in past years, that i blamed it on the graphics cards.. sucked it up and laid out $14,000 for my new HP Z2 workstation with dual nvidia quadro pro cards, etc. And i will be danged. Everything runs great until I either start Photoshop, lightroom, or IT decides its going to cram an update down my throat. Im EXHAUSTED with this. I have LOVED it in the past. The past when i could fly in a true production style. Now? i might as well take a bathroom break between movements. <insert eyeroll>

[R Neil Haugen]

I simply am boggled at who advised you to have two Quadro cards? An amazing expense, and I cannot think of any gain whatsoever to be had from that expense.

If the rest of the computer is configured as ... well, unwisely ... as that ... the cost isn't the problem, it's the choices for what's there and how it's setup that is at least part of the issue.

Did you check out say the Puget systems documentations as to their testing for what parts seem to at this time work best with which apps?

[kristihickshalsey]

I’ve been running an HP workstation (configured like an engineers spinning
3D models) for - wow.. 11-15? Years. ??
On the large psb files? Doesn’t choke .. etc.. and it can keep up with me..
even w a 2gb file on the desktop.
Most graphics people like the quadro pros for stability vs the RDX the
gamers use. And the onboard memory supports the large file sizes.
Only the updates over this past year have been choking it.
No other changes had occurred.
So, yes.. serious graphics people use machines like this.. and the problem
IS Adobe ..
the only thing I haven’t done yet on the new one is allocate the scratch
disc space. (Lack of time).. but, that’s not going to effect these results
much 🤷‍:female_sign:


-- Kristi

[R Neil Haugen]

So like Nuke or something? Which apps?

I work for/with/teach pro colorists, most of which run "heavy iron" massive machines. And they used to run Quadros, and often a pair. I don't know anyone even recommending Quadros on colorist machines anymore. A large vRAM card, maybe a Ti or Super, is the normal thing. And typically even then, only one card.

That's on machines with 256GB of RAM, large high-speed internal and external RAID arrays, massive things.

I've got many friends & acquaintances who are Fx nerds in Ae, and it's the same there. So between color (Resolve mainly), graphics/Vfx (Ae mainly) and editing (Premiere and Resolve) ... I don't know anyone still advocating for Quadros. For the last two or three years.

Hence my question.

But still curious, did you check out Puget's data papers on performance for different computer bits in various programs? They publish some of the more interesting (and usable) test data, as it's based on specific programs.

[kristihickshalsey]

Flat.. no.

Night of frustration.. and I just called and ordered the newer of version
of what I had already had - that worked -for over a decade.

Always worked great.. it could go faster than I could. Production and
re-draw? Boss.

Until “cloud” has darkened the last couple of years 😂.. now? I click, I
watch, I wait, I move. Time comparison for the same type project? Now
triple or more. 🤦‍:female_sign:

I just want it to work.. do I can too 🤦‍:female_sign:


-- Kristi

[R Neil Haugen]

I'm on my third 'major' computer in 11 years of video post working. I need to keep budget well below what you're talking about, so I carefully studied the Puget Systems data sheets, and those from several others, before buying.

Which specific apps I use, and what percentage, with what effects, and what media, was a major point of the entire search. I had several emails with both Puget and other company staffers asking questions. Such things as how much long-GOP H.264/5 media did I expect to use on timelines, which RAW/log media, in what framesizes/rates, that sort of thing.

And Adobe only, or ... ? In my case, it's about 65/35 Adobe as the 65% (heavily Premiere, some Audition & AfterEffects) and Resolve as the 35%.

So I ordered a 24 core Ryzen, two internal Nvme drives (one for OS/programs, the other for all cache files), 128GB of RAM, and a 2080Ti, with eight internal drives (past the two Nvme) ... six of which were large SSDS. Which has worked very well for two years now.

And as expected, sometime over the winter I will upgrade the GPU to maybe a 3060 or so Super.

Hardware needs to be carefully chosen. We've had numerous people post about poor H.264 performance on their new beast, only to find that they had purchased an Intel CPU that ended in "Kf" ... and that "f" is crucial ... that chip has no internal long-GOP hardware. They needed to replace the CPU.

It's that sort of thing that takes a bit of study to get right. Premiere and Resolve and AfterEffects ... building an "ideal machine" for any of them, is a very different thing than for the other two.

[AndrewThe1st]

I have experienced this too.

AMD 5950X
Nvidia 3090 TI 16GB Graphics Card
128GB G.Skill DDR4 Clocked @ 3200mhz
Windows 10 Pro N 21H1 19043.2006 With all updates
All drivers are up to date.

I ended up buying two brand new mice and throwing away a perfectly good razer blackwidow over a period of 3 months.
Lately, it has been driving me nuts.
So I begin removing programs 1 by 1 and waiting a day to see if there was a change.

Yesterday, I removed adobe products. All of them.
And suddenly, these intermittent performance hits on a relatively top of the line PC, were gone.

What was happening for me, was the keyboard and mouse would lag for a second while adobe did something in the background. This would cause my mouse to stop in place, my keyboard to repeat whatever key I had pressed last until it stopped.

There is no doubt in my mind adobe has many issues. They run 15+ background programs when no app is active, all to protect their assets. They delete your shortcut preferences on payment aniversary dates or during updates, they deposit a file in every folder you open an image from now.
They don't support basic imaging tools like the creating of icons, and they charge an arm and a leg.

I am at the end of my time with Adobe. $60 a month for 5 years has been enough for me, given that now, I can't effectively use my PC without disabling every product when finished using something.

Its a shame, because it really is the best product out there (photoshop, illustrator, after effects).
But they (and their community) get angry when you tell them about a problem rather than looking into it and trying to find a resolution.

Whatever is causing these hangs... Needs to go before I come back. And an apology to the community would be nice as well.

Also happens on my 3900x, 3950x and 3400g PC's. It's not an isolated issue.

[johnym67997021]

Exactly. Quite high end machine here. Whenever i start PS, Ai, Id or whatever from Adobe i get permanent lagging mouse, very sluggish windows and it goes until i close every single Adobe program.

[John27518771tw21]

I can't bring myself to ever get past the trial for adobe products because it's always enough for me to remember that these products are only built for people who don't worry about money.  What used to be a my 6-month investment/downpayment for one time purchase became buying Adobe dinner once a month for life.  Sick of paying more for a software bundle than I pay to keep my dog fed every month regardless of how much I use it.  Then using the software turns my next-gen computer into a potato.
At least they let you install it for free so you have to spend a week figuring out how to get rid of it when it innevitably isn't for you.

[Kevin-Monahan]

Hi John,

Sorry about that. It may not be your system but the media. These days you need to convert it before you can edit it. Which camera shot your files? Are they 4K? Can you give us any system info: CPU, GPU, RAM, HD? We need a little more info to help.

Thanks,
Kevin

[Maaike de364117544gea]

Same issue here... it is a brand new HP Victus Laptop, which is actually way to heavy to take to the office everyday, but it was chosen specifically to meet the specs of Adobe software and has a separate graphical card instead of a shared chip. My home laptop with lesser specs and 9 years of experience is much faster. Removing Adobe software solves the problem. However, then I cannot use it... so now what?

[jagdish_3566]

i am facing same issue how can I solve it??

[RdeK]

i'm convinced all these replies are absolue bs!  i never really experienced any type of slow down on my computer for over a year now.  suddenly, in the past month, the slow down is maddening!  as well, Adobe has someone adjusted how it takes your payment for the subscription.  it should be noted & possibly are dire warning that Adobe, & presumably other such companies, have the ability to dip into you bank account to get their payment, even if you do not have enough funds to cover the amount, putting your account in an overdraft situatiion & possibly even get nsf charges if the payment happens to go back.  prior to this month, if you did not have enough money in your account to cover your subscription payment, you would get a notice at the top of your Adobe page telling you there was a problem with your payment, & to please update your payment info.  NOT ANYMORE !  Adobe now has the ability to debit your account regardless!  My bank manager was somewhat astounded by this new development & she did some checking; in doing so discovered that as per my cardholder agreement that they can absolutely do that & I am not able to do anything about it.  Well, wrong, I cancelled my subscription, & guess what?  Even though my subscription is good until the middle of next month, my computer is now running slower than ever, every time I open any Adobe product.