• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

audio issues after converting video to mp4

Explorer ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Hi there,

 

The audio of my video (1.10 min long) is off in some sections and not synchronized with others. What is wrong? This only happens after I convert to mp4

 

Thank you for your help

TOPICS
Audio , Export , Performance

Views

4.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

If the footage is variable framerate convert to constant framerate with Handbrake before bringing into Premiere.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

i already edited in premiere can I do it from the edited video?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Convert your Source Video, not your edited video. I recommend giving the source video a new name in Handbrake. Then perform a Replace File operation in Pr to replace the original source footage with new, converted footage. If the video length is the same, it shouldn't affect your edits at all. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2021 Jun 19, 2021

Copy link to clipboard

Copied

hi there, the video was already encoded in Handbreak, when I look at the description it says: HandBrake 1.3.3 2020061300

MPEG-4 video file

 

Please provide some advice as of how I can fix this 

 

thank you for your help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

How are you converting?

Converting from what?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

premiere to mp4 H264

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Try exporting to CineForm or ProRes as a test.

If that works, then try using Pr or the Media Encoder to convert the test file to H.264.

 

What model camera, please?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

it didn't work... only exported the file... so the sound fades away in some areas and is not synchronized in others. the beginning is fine

 

how can I fix? the video seems fine in premiere is just the converted version

 

 

Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Hi @Jeff Bellune can you please help me? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

I don't really understand the problem. I need more details about exactly what is going wrong and when it's going wrong.

 

  • Your source footage is from a camera, correct? What make and model of camera?
  • Does Pr import the raw camera footage properly or did you convert the camera footage using Handbrake before editing it in Pr?
  • You say everything works fine in Pr and you only get problems when you Export Media to H.264. What software are you using to play back the exported video?
  • What happens if you export to ProRes 422 from Pr? Does the ProRes file play back properly using the same playback software that you used to play back the H.264 export?

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

- I used handbrake before editing it in PR (video is fine up until I convert to H264)

- Camera footage

-I use Quicktime to play the exported video (I have a MAC)

-I haven't tried PoRes should I try?

 

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Yes. Try ProRes 422 and try playing the exported ProRes file in Quicktime Player.

 

You should also take your existing H264 exported file and try playing it back in VLC.

Here's a link to the excellent and free VLC media player: VLC

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Are you using screen recorded footage or footage from a phone/camera?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

recorded footage

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Like Ann said, you may need to convert in Handbrake. Screen recorded footage often has characteristics that Premiere does not work well with. Test with one file and see if running it through Handbrake helps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

sorry it is from camera not screen recording! can I convert to other than H264?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

but I already edited the video on premiere can I do it from the edited video?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2021 Jun 19, 2021

Copy link to clipboard

Copied

hi there, the video was already encoded in Handbreak, when I look at the description it says: HandBrake 1.3.3 2020061300

MPEG-4 video file

 

Please provide some advice as of how I can fix this 

 

thank you for your help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 19, 2021 Jun 19, 2021

Copy link to clipboard

Copied

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

here is a screenshot! Thank you for your help 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

Please use the link Peru Bob provided.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

thank you but do I have to download it? It costs $2 and I am not sure if I want to pay that just for this

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

Pick the free version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines