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davids3703199
davids3703199
Participant
April 4, 2017
Question

GH5 4k - 10 bit files not working with Premiere Pro

  • April 4, 2017
  • 27 replies
  • 46841 views

Hello,

I am hoping someone can help me on this.

I am the proud new owner of a Panasonic GH5. I shot my first project with the new camera in 24p 4k 10bit 422 colour, however when I try to play these files back / import/ grade them premiere pro crashes and shuts down.

I really need to start editing this project asap, does anyone have any suggestions or perhaps I am doing something silly?

PS My editing system is intel xenon, Nividia GTX960, 32gb Ram, all programmes are run on ssd.

Premiere Pro CC is currently installed on latest update.@

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    27 replies

    Show previous replies
    claudiak80941908
    claudiak80941908
    Known Participant
    April 30, 2017

    I just got the GH5, and I just got the firmware for 422 10bit for FHD, since I won't be working much with 4k at this point - I was interested in 10bit at 1080p.  I am STILL having trouble with premiere crashes even though I'm not shooting 4k anymore.

    I don't have Adobe Media Encoder. How can I preview and edit my footage?

    R Neil Haugen
    R Neil Haugen
    Legend
    April 30, 2017

    If you've got a CC subscription ... or even an old CS6 version ... AME should be part of The Deal. You don't have this?

    Neil

    Everyone's mileage always varies ...
    claudiak80941908
    claudiak80941908
    Known Participant
    April 30, 2017

    Oops - looks like I do have this. I'm still learning about codecs, compression, etc..

    I guess I thought that the files coming from the GH5 were going to be ProRes. Do you know what they are?

    I will figure out how to convert them to ProRes in AME.

    I appreciate the help!

    iamarkus
    iamarkus
    Participant
    April 30, 2017

    Yeah having the same problem on my very new and powerful MacBook Pro and my 2014 Macbook Pro.

    Is there a way to identify which files are 8bit and which are 10bit so I can vette the 10bit for now from my PP project?

    Also best way to convert from existing format to ProRss 422?

    Thanks

    Mark

    T
    tekkonkinkreet
    Participant
    April 30, 2017

    Latest CC of After Effects (OSX) reads the 10-bit files fine and is an okay way of converting to ProRes. Just make sure the composition is of greater than 8-bit depth and, when rendering, choose "trillions of colors" as bit depth for the ProRes output. Why these files should open in AE but not in the same generation of PP remains a mystery...

    R Neil Haugen
    R Neil Haugen
    Legend
    April 30, 2017

    Those files seem a mystery to rather a number of editing programs. Isn't just PrPro having issues with them. At NAB, that was a general puzzlement and frustration among GH5 users around the Panny booth.

    Neil

    Everyone's mileage always varies ...
    F
    fastforwardcreative
    Participant
    April 28, 2017

    i filled out another bug report for the new release of Premiere, which I foolishly downloaded thinking it would be an improvement.

    Please fix this issue!!!

    R Neil Haugen
    R Neil Haugen
    Legend
    April 28, 2017

    Just home from NAB, and they are very aware of the issue with GH5 and trying to get that sorted out. As are, intriguingly, quite a few other video-post programs. I'm wondering what interesting choices Panny made in the way the media is encoded/compressed that is causing so many programs such issues.

    I did ask about that at Panny, and they haven't a clue. At least, the people there ... who are naturally the sales staff for the cameras. Not any engineer/product manager types.

    Neil

    Everyone's mileage always varies ...
      Floline Media
      Floline Media
      Inspiring
      April 25, 2017

      PC win 10 user... I have been holding off on using cc2017 as it has been a bit buggy and crashing when working with larger updated cc2015.3 projects. Nothing I really needed in cc2017, so I stuck with 2015.3. I tried the recent updated to 2017.1 released this week and it seemed pretty stable, so I started using it more. I imported all my gh5 footage from today's shoot, which was 4k 10bit 422 and 4k 60fps 8bit all vlog. All of the 8 bit footage showed up fine, but the 10bit just showed a wav form and didn't even play back the files. Imported all of the footage into cc2015.3, worked fine. Guess I stick with cc2015.3 a little longer...

      P
      patrickm51024040
      Participating Frequently
      April 25, 2017

      Here's an update.

      The new version of PP released a few days ago recognizes 10-bit GH5 files as audio files, not video files. If you are going to use 10bit footage from the GH5 without transcoding DO NOT INSTALL THE PP 11.1 UPDATE.

      If you want to use 10-bit footage straight off the camera without transcoding in PP 11.0.2, you need to change your GH5's luminance level to anything other than 0-1023. Unfortunately that means you cannot use the VLOG setting without transcoding at this time.

      Transcoding is still an option with AME 11.0.2.53, but I've read some mixed reports about whether or not AME 11.1 will work with this footage at all.

      So, if you're a GH5 user, fill out another bug report/feature request please! And roll back for the time being. And don't shoot VLOG, unless you want an extended workflow.

        davids3703199
        davids3703199Author
        Participant
        April 25, 2017

        Hi Patrick,

        I have already made this mistake unfortunately!

        Both Premiere Pro and AME don't recognise the files correctly.

        Rather frustrating as only reason I updated as the Adobe support team member suggested it would be resolved in the up and coming updates at the time.

        I have a  10 bit project I need edited asap and no alternative editing software.

        I am attempting to install previous version of AME to see if I can encode the files.

          L
          Luke Neumann
          Participant
          April 16, 2017

          Where is the update??

          R Neil Haugen
          R Neil Haugen
          Legend
          April 16, 2017

          I think David's comment "Just an update" referred to updating the status of his problems. Not a software update ...

          Neil

          Everyone's mileage always varies ...
          davids3703199
          davids3703199Author
          Participant
          April 16, 2017

          Hi Neil

          The premiere people support suggested an update will be out within a week. Not sure if he said this to get himself out the way of being a human punch bag.

          I used AME to get by ... but the files still run slower than other 4k files shot on alternative codec.

          But many thanks for advice people still a complete newbie to all this... one thing I have noticed I think my nvidia gtx960 isn't quiet powerful enough to run 4k smoothly

          B
          bosk 2016
          Participating Frequently
          April 12, 2017

          Same problem in CC2017 - in CS6 all files works fine!

          U
          UMEDIA1
          Participant
          April 12, 2017

          Just discovered same problems as above with GH5 10 bit files in Prem Pro 2017.2 v11 for Mac.

          R Neil Haugen
          R Neil Haugen
          Legend
          April 12, 2017

          Not surprising. I would guess that one or more perhaps creative options for compressing the media on the part of Panasonic may be leading to this, so it should be "cross platform". And will be solved when they do a bit of hinking with the PrPro code to accommodate it.

          Neil

          Everyone's mileage always varies ...
          S
          SamNY93
          Participating Frequently
          April 12, 2017

          Neil, when can we expect premiere to be updated?

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          April 10, 2017

          Hi DavidS,

          Sorry for this frustrating issue. How awful to go through the wait for this game changing camera, and then have it fail to playback in your NLE of choice. We do have bugs logged around GH5 ingest and playback, but please file your own bugs here. In the mean time, I am recommending that customers transcode the footage to a mezzanine codec.

          Thanks,
          Kevin

          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            T
            tommyc35736646
            Participant
            April 10, 2017

            This video shows editing problems on the mac as well as has the sample 10 bit GH5 4k file for download I used in the video so you can try it yourself.  I am having the same issues.

            https://www.youtube.com/watch?v=ARg-eT_9bM0

            GH5 10-bit Issues: editing in Premiere Pro - YouTube

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            April 10, 2017

            Hi Tommy,

            Thanks for the video. It looks like you are having an OK time playing back, it's when you reopen the project you experience a crash. Please file a bug here and I'll look into your problem from my angle.

            Thanks,

            Kevin

            Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            T
            tommyc35736646
            Participant
            April 11, 2017

            Hey Kevin, the OK time playing back was likely only due to it being a very small project with a small clip.  I tried a larger project later with more edits, and the project went into a crash loop and would not play back at all.  The only thing I can do is convert it to DNxHR, but even then, adobe media encoder crashes when selecting the GH5 10-bit files sometimes.  It seems to be worse if the file is bigger.

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