I can't see masks edges

New Here ,
Nov 07, 2016 Nov 07, 2016

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Hello everyine I hav e a little problem.

Everytime I add a mask I can't see its edges. The mask works fine and I can resize it, rotate it and do whatever I want but I cant see the path around it so it's not very easy to work on it.

Is there any shortcut I don't know that I can use? Some button to toggle the visibility of the path on and off? Is it a bug? I did the update to cc 2017 yesterday I don't know if that could be the reason.

Thank you in advance for your help.

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2016 Nov 07, 2016
Hi Matteobertizzi85,Try the following steps, 1. Create a new project in Premiere Pro CC 2017, Import the project file(.Prproj) created in CC 2015 into it using File > Import & check the mask edges. If issue persists, 2. Go to the following location in the machine      In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\11.0 (Or)     In Mac, Documents > Adobe > Premiere Pro > 11.0     Rename the 11.0 folder to Old_11.0     Launch Premiere Pro, Create a new project(do not open Old projects)...

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New Here ,
Sep 12, 2018 Sep 12, 2018

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12.1.2 STILL HAPPENING !!!!!!!!!!!!!!!!!

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New Here ,
Oct 21, 2018 Oct 21, 2018

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Hi all,

I have the version 13 and I still have this issue! Did anybody found a permanent fix? This is really annoying...

I noticed that if I open the project and before selecting any mask I go to "effect" workspace and then I select themask, I can see the edges.

If I change workspace, they desappear and even if I go back to "effect" they are not appearing anymore!

How do you guys are able to work with it?? Please suggest something!

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Adobe Community Professional ,
Oct 22, 2018 Oct 22, 2018

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First, for the mask to appear the "Mask1" or whichever one it is heading needs to be selected/highlighted.

Next, if you have any monitor scaling going on, the mask UI may or may not show at any one time.

Neil

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New Here ,
Nov 16, 2018 Nov 16, 2018

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New Here ,
Feb 07, 2019 Feb 07, 2019

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2019, adobe premiere 2019, version 13.0.2 and still this bug. What a shame. Everyone must know this before thinking in buying premiere. Many proyects are delayed because of this, so think before work with Adobe

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Participant ,
Feb 07, 2019 Feb 07, 2019

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Its still a bug, but slightly resizing the window is all it takes to "fix" it.  No big deal.  ANNOYING, but fixable.

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Explorer ,
Sep 16, 2019 Sep 16, 2019

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Thanks. That 'worked' for me. I got my handles back, but resizing the window (by pulling up slightly) hid my header tabs. Rolling the mouse over where they were and a little triangle appears. I click it, the headers return but the frame handles are gone again. Like getting water from the facet in my kitchen by opening the one for my tube. Adobe should hang their heads for letting this bug (among others) go on this long and acting like it doesn't exist. Shame on them.

 

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Adobe Community Professional ,
Feb 07, 2019 Feb 07, 2019

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Do you have any scaling of the monitor going on?

Neil

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Participant ,
Mar 14, 2019 Mar 14, 2019

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I was going crazy with this bug, spent hours trying to work with a mask that I could only see by it's effect! Anyway, glad I found this thread (at least I wasn't alone). I fixed the problem by simply resetting the workspace to the default layout: Menu > Effects > 'hamburger' > Reset to saved layout. Now all my masks show properly.

I'll never get those hours back, Adobe....

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Participant ,
Mar 14, 2019 Mar 14, 2019

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Just drag the panel a pixel or two and the handles magically reappear.  It has to do with monitor scaling, resolution and whatever freaky code Adobe has running=)  A simple workaround for something that will probably never be fixed.  If you run everything at native resolution, its probably fine, but who the hell has the eyes to work with an interface that tiny?  Its just unhealthy. You have to scale it up.

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Adobe Community Professional ,
Mar 14, 2019 Mar 14, 2019

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As often noted here and elsewhere, 150% seems to work for most users, it's 125% that's the problem.

So go with either 100% or 150%.

Neil

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Community Beginner ,
Mar 28, 2019 Mar 28, 2019

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Very frustrating trying to get work done with this issue. Sometimes resizing the window allows the mask to come back. Other times renaming the root folder does the trick. The bug is still alive and apparently adobe has been giving this issue a cold shoulder since 2016. You've had 3 years now Adobe. What are you doing besides ignoring your users?

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Adobe Community Professional ,
Mar 28, 2019 Mar 28, 2019

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What scaling is your monitor set for? Personally I'm primarily concerned with what simply works versus what doesn't.

Neil

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Explorer ,
Mar 28, 2019 Mar 28, 2019

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Can't see masks Blue edges FIXED !!! Blue Outline now visible with stacked Pannel in Premiere pro - ...

Seems to do the trick. This bug is annoying but nothing like the bug that crashes after effects when you try to reset the workspace.

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Community Beginner ,
Mar 29, 2019 Mar 29, 2019

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More success to report on this issue.... If you click a corner and attempt to resize the entire Adobe Premiere CC2019 V13 window I've found the masking tool to come back at certain intervals throughout the resizing movement. Once the filter comes back be careful to keep it at that exact size. If it's showing I know I'll be able to work with it for that window size. When moving from a larger window size to a smaller window size the mask will drop off and come back about 10 times. Essentially I've got about 10 window sizes to work with the masking tool. All other sizes will not show the tool.

Hope this helps!-

ZG

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New Here ,
Sep 24, 2019 Sep 24, 2019

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200% working ---- guarantee

https://www.youtube.com/watch?v=Rzk74S0nCrE

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New Here ,
Oct 21, 2019 Oct 21, 2019

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I tired these steps but it still doesn't work....can't see blue edges...help plss

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

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Bro, just try all the above solutions given by these all genius persons, but if still, still did not work out, just close everything, restart the PC or Mac, and try switching workspace to Editing (works for me after trying everything) or color or something else. Check the mask, and yeah the lines with be there.. all the best. Peace.

Mahesh Bhojya. 

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Community Beginner ,
Dec 09, 2019 Dec 09, 2019

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IF you are using TWO monitors, several things in Premiere do not work if the Program Monitor is not in the Application (as opposed to a floating panel), AND on the MAIN display, and sometimes even if any of the panels you're trying to use are not docked inside the application, for instance the Effect Controls panel.  So, before you go to the trouble of their "Correct Answer", check the above FIRST, and if that doesn't work, dock all floating panels, put them all inside the application ON the MAIN display, Save, Close Premiere, re-launch Premiere, and try again.  90% of my issues with premiere are a direct result of this BUG.

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New Here ,
Apr 06, 2020 Apr 06, 2020

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This is one way to show the blue edges in adobe premier and there will be another video

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New Here ,
Mar 27, 2021 Mar 27, 2021

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To anyone else having this issue, it was an error with the import. I'd reimported an image at a larger resolution, and it kept the resolution of the old picture on some of them I believe. 

The fix was to rename the source file, and relocate (after they register as offline) them from within Premiere. 

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New Here ,
Mar 27, 2021 Mar 27, 2021

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LATEST

can't seem to delete this but it's posted on the wrong forum.. thought i was replying to something else. 

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