Keeps saying unsupported compression type. The file is an MP4

[Griffin23778033jmt0]

Picture above

C:\users\crazy\videos\2022-03-26 22-42-54.mp4

[Graeme Bull · Accepted solution]

Whatever it was compressed by for codec is incompatible. Convert it with Handbrake to something normal like h.264 perhaps.

[Richard van den Boogaard · Accepted solution]

Apparerently, this file may have gone corrupt, or something's amiss with the codecs on your system, or your GPU needs updating.

Either transcode the file, update your GPU or re-install your codecs.

[Jeff Bellune]

Examine the file with MediaInfo.

It will reveal which codec is wrapped inside that MP4 file format.

[Sandra37493597eoh6]

What is the solution?  I am  having the same issue with video with a 0 byte using my Canon R5 (mp4) file type.  I am getting the "unsupported compression type" error when trying to import into Premire Pro. I have tried deleting my cache, moving the file to a new folder, changing the file extension, and nothing as worked.  

[John T Smith]

MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download