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BillNM
Known Participant
October 1, 2024
解決済み

MP4 files not showing in "Select media to create new project"

  • October 1, 2024
  • 返信数 1.
  • 760 ビュー

Running the latest version (not beta) of PP on an M2 Macbook Air running the latest MacOS.  (I had (and STILL have) this SAME PROBLEM on a Windows 11 machine).

The only files I see (as far as I can tell) in the media window are IMAGES - no videos - well, not MP4's.  This particular MP4 was a short video taken on my Pixel 6 Pro.

 

Yes, I have ALL compatible files selected.

解決に役立った回答 Averdahl

Try to just give the project a name and a folder path when creating it and then just click Create. This will create the new project and take you right into your project without any fuzz.

 

To import files, go to File > Import or use the Media Browser. Now you will find the files without issues. 🙂

返信数 1

Averdahl
Community Expert
AverdahlCommunity Expert解決!
Community Expert
October 1, 2024

Try to just give the project a name and a folder path when creating it and then just click Create. This will create the new project and take you right into your project without any fuzz.

 

To import files, go to File > Import or use the Media Browser. Now you will find the files without issues. 🙂

BillNM
BillNM作成者
Known Participant
October 1, 2024

OK - sure - that works - thanks - but kind of sickening that "workarounds" have to be used.  I guess $50/month or whatever ain't enough for the program to work properly.

R Neil Haugen
Legend
October 2, 2024

Most of us don't use the Import page to import media. That's a relatively new thing.

 

We tend to use the older process: name a project, select location, Create. And then import a series of folders frequently as bins.

 

 

Everyone's mileage always varies ...