Playhead Jumping Each Second

[nberryd]

Hi! I have been using Premiere for about 8 years now and have never encountered this issue. I recently updated my computer, and now when I playback my video, my playhead only lands on the tick mark of each second rather than moving smoothly throughout the timeline. (I have attached a video of this below.) My playback itself is extremely smooth; my computer is a beast and has never had an issue with any Premiere. I can click and move the playhead to any interval and make detailed edits when it is paused, but as soon as I press play, it starts snapping to each second again. This makes it difficult to make precise audio edits. I tried changing various playback settings, but nothing has worked so far. I wonder if there is a simple fix to this that I don't know of. Any help is appreciated!

[Ann Bens]

Might want to reset preferences: your timecode is off.

They need to be 8 digits.

[nberryd]

I just did (I turned on the show audio time units setting), but still didn't fix the playhead issue. I reattached an updated video. Thx!

 

[Ann Bens]

If Premiere is not working properly, the first thing you do is reset Preferences.

Also, make sure the graphics card driver is up-to-date.

For Nvidia, that will be the Studio driver.

Please post computer specs,

[nberryd]

Thanks! I just reset preferences, and it didn't fix the issue. Here are my specs. Will check on my graphics card driver and loop back.

[nberryd]

I updated my driver as well, and the problem still persists. Thx!

[Kevin-Monahan]

Hi,

See if Preferences or Settings > Audio Hardware is set to the Default Input > No Input. Does that help? Let me know.

Thanks,
Kevin

[nberryd]

Hi Kevin,

I just tried it, and it doesn't seem to change the issue. Thx

[Kevin-Monahan]

What kind of footage is it?

Kevin

[nberryd]

It's screen recorded footage using bandicam in mp4 format, and in this case, I am only editing the computer audio that I recorded, but I have the same issue with any footage format. It seems like the issue is less so the footage because the interval it skips stays the same no matter what, but potentially a setting regarding the playhead and how smooth is scrolls? Not sure

[Kevin-Monahan]

I'm always wary of any screen recorded footage, so I had to ask. If it's doing the same thing with any footage, try the other options in the Reset Options dialog box. Press Shift at launch to get that. I hope that something shakes loose on this for you soon.

Thanks,
Kevin

[JonesVid]

The next thing I would try is Reset Workspace.

Window-Workspaces. Reset to saved layout. 
If you have a custom workspace try the default Edit Workspace.

If no success, I would delete Premiere and reload via Creative Cloud suite 

Ensure all work backed up before !

[Sumeet Kumar Choubey]

Hi there,

For testing purposes, would you mind creating a Bars and Tone clip (File > New > Bars and Tone) & creating a sequence from it to check if the CTI movement during playback is smooth?

Thanks,

Sumeet

[nberryd]

Hi! In the Bars and Tone sequence, my playback is smooth with no problems. Thx!

[nberryd · Accepted solution]

Based on this, I made a new sequence and moved all my footage into it and it fixed the problem. It seems like my screencapture footage imported at about 1.18 fps (not sure why) and my sequence settings must have changed to that as well and affected everything. Thank you so much for your help!!

[Sumeet Kumar Choubey]

Glad to hear that you resolved it! Feel free to reach out if you experience any issues.

Thanks,

Sumeet